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Jerome Ramos
Medical Office Coordinator
Summary
Highly skilled Medical Office Coordinator with 5+ years of experience in the healthcare industry. Proven ability to manage patient flow, process insurance claims, and maintain patient records with accuracy and efficiency. Excellent communication and interpersonal skills, with a strong understanding of medical terminology and procedures. Proficient in medical office software, including electronic patient records, scheduling systems, and insurance billing software.
Education
Associate Degree in Medical Office Administration
February 2018
Skills
- Medical Records Management
- CPT and ICD-10 Coding
- Patient Scheduling and Registration
- Insurance Verification and Billing
- Appointment Management
- Patient Charting
Work Experience
Medical Office Coordinator
- Assisted physicians with administrative tasks, such as preparing patient charts and managing medical supplies.
- Communicated effectively with patients, physicians, and insurance companies to resolve issues.
- Maintained a clean and organized work environment, ensuring compliance with HIPAA regulations.
- Utilized medical office software proficiently, including electronic patient records, scheduling systems, and insurance billing software.
Medical Office Coordinator
- Coordinated patient flow throughout the clinic, ensuring timely appointments and minimizing wait times.
- Processed insurance claims efficiently, resulting in a 95% approval rate.
- Managed patient records, including electronic health records (EHR), ensuring accuracy and confidentiality.
- Provided exceptional patient service, including answering inquiries, scheduling appointments, and confirming insurance coverage.
Accomplishments
- Streamlined patient intake process, reducing wait times by 25% and improving patient satisfaction
- Developed and implemented a new billing system, resulting in a 15% increase in revenue
- Trained and supervised a team of 5 medical assistants, ensuring high levels of efficiency and patient care
- Managed all aspects of the medical office, including scheduling appointments, processing insurance claims, and maintaining medical records
- Provided excellent customer service to patients and their families, resolving issues promptly and efficiently
Awards
- Medical Office Management Association (MOM) Outstanding Medical Office Coordinator Award
- American Health Information Management Association (AHIMA) Excellence in Medical Office Administration Award
- National Alliance of Medical Office Managers (NAMOM) Top 10 Medical Office Coordinators in the Nation
Certificates
- Certified Medical Office Administrator (CMOA)
- Certified Professional Coder (CPC)
- Certified Medical Assistant (CMA)
- Registered Health Information Technician (RHIT)
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How To Write Resume For Medical Office Coordinator
- Highlight your experience in managing patient flow and insurance claims processing.
- Demonstrate your proficiency in medical office software and electronic health records (EHR).
- Emphasize your excellent communication and interpersonal skills.
- Showcase your ability to work independently and as part of a team.
- Use keywords relevant to the industry, such as medical office management, insurance billing, and patient care.
- Tailor your resume to each specific job application, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Medical Office Coordinator Resume
- Coordinate patient flow throughout the clinic, ensuring timely appointments and minimizing wait times.
- Process insurance claims efficiently, resulting in a high approval rate.
- Manage patient records, including electronic health records (EHR), ensuring accuracy and confidentiality.
- Provide exceptional patient service, including answering inquiries, scheduling appointments, and confirming insurance coverage.
- Assist physicians with administrative tasks, such as preparing patient charts and managing medical supplies.
- Communicate effectively with patients, physicians, and insurance companies to resolve issues.
- Maintain a clean and organized work environment, ensuring compliance with HIPAA regulations.
Frequently Asked Questions (FAQ’s) For Medical Office Coordinator
What are the key skills required for a Medical Office Coordinator?
Key skills for a Medical Office Coordinator include medical records management, CPT and ICD-10 coding, patient scheduling and registration, insurance verification and billing, appointment management, patient charting, and proficiency in medical office software.
What are the educational requirements for a Medical Office Coordinator?
Most Medical Office Coordinators have an associate degree in medical office administration or a related field.
What are the career prospects for a Medical Office Coordinator?
Medical Office Coordinators can advance their careers by becoming office managers, practice administrators, or medical billers and coders.
What is the average salary for a Medical Office Coordinator?
The average salary for a Medical Office Coordinator in the United States is around $35,000 per year.
What are the challenges faced by Medical Office Coordinators?
Medical Office Coordinators may face challenges such as dealing with difficult patients, managing a high volume of paperwork, and staying up-to-date on changes in medical regulations.
What are the rewards of being a Medical Office Coordinator?
The rewards of being a Medical Office Coordinator include helping patients, making a difference in the healthcare system, and having a stable and rewarding career.