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Jimmie Fisher
Residential Supervisor
Summary
An accomplished Residential Supervisor with 5+ years of experience in the property management industry, excels at overseeing maintenance operations, managing resident relations, implementing preventative maintenance programs, and ensuring compliance with building codes and safety regulations. Proven ability to lead teams, negotiate contracts, and optimize resource allocation. Possesses a strong understanding of housing inspection, tenant management, property maintenance, rent collection, conflict resolution, and legal compliance.
Education
Bachelor’s Degree
April 2018
Skills
- Housing Inspection
- Tenant Management
- Property Maintenance
- Rent Collection
- Conflict Resolution
- Legal Compliance
Work Experience
Residential Supervisor
- Negotiated and secured contracts with vendors, saving the company over $100,000.
- Conducted regular property inspections, ensuring compliance with building codes and safety regulations.
- Created and maintained a work order system for efficient tracking and documentation.
- Managed a budget of $500,000 for maintenance and repairs, optimizing resource allocation.
Residential Supervisor
- Supervised a team of 10 maintenance technicians responsible for upkeep of 1000+ units.
- Installed smart home systems in 500+ units, improving safety and energy efficiency.
- Managed resident concerns and issues, resolving 95% within 24 hours.
- Implemented a preventative maintenance program, reducing repair costs by 20%.
Accomplishments
- Oversaw a team of 10 maintenance technicians, effectively managing schedules, ensuring timely completion of work orders, and maintaining an average 95% customer satisfaction rating.
- Implemented a new resident engagement program that increased participation in community events by 25%, strengthening the sense of community.
- Successfully negotiated with contractors to secure favorable pricing and terms for maintenance and repair projects, saving the residential community 10% on annual maintenance costs.
- Developed and implemented a standardized onboarding and training program for new supervisors, ensuring consistent and effective leadership practices across the team.
- Conducted regular property inspections and identified potential maintenance issues early on, preventing costly repairs and ensuring a safe and habitable living environment.
Awards
- Recognized with the Supervisor of the Year award for exemplary leadership and contributions to the residential community.
- Honored with the Community Excellence Award for fostering a positive and collaborative relationship between residents and the supervisory team.
- Received the Safety Leadership Award for developing and implementing a comprehensive safety training program for residents and staff, resulting in a 15% reduction in incidents.
- Recognized with the Operational Efficiency Award for streamlining administrative processes, reducing paperwork by 30%, and improving overall operational efficiency.
Certificates
- National Apartment Leasing Professional (NALP)
- Certified Property Manager (CPM)
- Certified Residential Property Manager (CRPM)
- Certified Apartment Manager (CAM)
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How To Write Resume For Residential Supervisor
- Highlight your experience in managing large residential properties and teams of maintenance technicians.
- Quantify your accomplishments with specific metrics, such as the number of units supervised, cost savings achieved, and resident satisfaction rates.
- Demonstrate your understanding of smart home systems and their benefits for property management.
- Emphasize your skills in budgeting, negotiation, and contract management.
- Showcase your commitment to resident satisfaction and maintaining a safe and well-maintained living environment.
Essential Experience Highlights for a Strong Residential Supervisor Resume
- Supervise and lead a team of maintenance technicians responsible for the upkeep of multi-family residential units.
- Install and maintain smart home systems to enhance safety and energy efficiency.
- Manage resident concerns and issues promptly and effectively, resolving the majority within 24 hours.
- Implement and manage a preventative maintenance program to reduce repair costs and extend asset life.
- Negotiate and secure contracts with vendors, contractors, and service providers to optimize costs and ensure quality.
- Conduct regular property inspections to ensure compliance with building codes, safety regulations, and company standards.
- Create and maintain a work order system for efficient tracking and documentation of maintenance requests and repairs.
Frequently Asked Questions (FAQ’s) For Residential Supervisor
What are the key responsibilities of a Residential Supervisor?
The key responsibilities of a Residential Supervisor include supervising maintenance operations, managing resident relations, implementing preventative maintenance programs, negotiating contracts, and ensuring compliance with building codes and safety regulations.
What qualifications are required to become a Residential Supervisor?
To become a Residential Supervisor, a Bachelor’s Degree in a related field, such as Property Management or Business Administration, is typically required. Additionally, experience in property management, maintenance operations, and customer service is highly desirable.
What are the career prospects for Residential Supervisors?
Residential Supervisors can advance to positions such as Property Manager, Regional Manager, or Director of Operations. With further experience and education, they can also pursue roles in real estate development or asset management.
What is the salary range for Residential Supervisors?
The salary range for Residential Supervisors varies depending on factors such as experience, location, and company size. According to Salary.com, the average salary for Residential Supervisors in the United States is around $65,000 per year.
What are the benefits of working as a Residential Supervisor?
Benefits of working as a Residential Supervisor include job security, opportunities for career advancement, and the satisfaction of maintaining a safe and comfortable living environment for residents.
What are the challenges of working as a Residential Supervisor?
Challenges of working as a Residential Supervisor include dealing with demanding residents, managing a team of employees, and working irregular hours to respond to emergencies.
What skills are important for Residential Supervisors to have?
Important skills for Residential Supervisors include leadership, communication, problem-solving, budgeting, and negotiation skills. They should also be familiar with building codes and safety regulations, and have a strong understanding of property maintenance and repairs.
What is the work environment like for Residential Supervisors?
Residential Supervisors typically work in an office environment, but they may also spend time on-site at the properties they oversee. They may work regular business hours, but they may also be on call to respond to emergencies outside of those hours.