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Derrick Sullivan
Community Association Manager
Summary
Highly accomplished Community Association Manager with 10+ years of experience in managing dynamic community associations. Proven ability to supervise staff, implement policies, prepare financial reports, negotiate contracts, facilitate communication, enforce rules, oversee maintenance, and resolve resident concerns effectively. Expertise in community association management, property management, budget management, financial planning, contract negotiation, and project management.
Education
Bachelor’s Degree in Community Association Management
January 2016
Skills
- Community Association Management
- Property Management
- Budget Management
- Financial Planning
- Contract Negotiation
- Project Management
Work Experience
Community Association Manager
- Facilitated communication and relationship building between residents, board members, and external stakeholders.
- Enforced community rules and regulations, ensuring the safety and wellbeing of residents.
- Oversaw maintenance and repairs of common areas, ensuring property upkeep and resident satisfaction.
- Managed and resolved resident concerns and issues in a timely and professional manner.
Community Association Manager
- Supervised and managed staff of 10+ employees in a dynamic community association setting.
- Developed and implemented policies and procedures that ensured compliance with industry regulations and best practices.
- Prepared and presented comprehensive financial reports and budgets to the board of directors and residents.
- Negotiated and managed contracts with vendors and service providers, optimizing costs and delivering exceptional services.
Accomplishments
- Successfully negotiated a multimillion dollar contract for a major capital improvement project, resulting in significant cost savings for the association
- Developed and implemented a comprehensive strategic plan that led to a 15% increase in property values within the community
- Reduced the associations operating costs by 10% through innovative costsaving measures
- Successfully resolved a complex legal dispute involving the association, preventing costly litigation and preserving the communitys assets
- Led a team of volunteers to develop and implement a communitywide beautification project, enhancing the neighborhoods appearance and increasing resident satisfaction
Awards
- Recognized as Community Association Manager of the Year by the Community Associations Institute (CAI)
- Won the Presidents Award for Exceptional Service to the Community
- Received the Excellence in Community Management Award from the National Association of Community Association Managers (NACAM)
- Honored with the Community Service Award for outstanding contributions to the local community
Certificates
- Certified Manager of Community Associations (CMCA)
- Association Management Specialist (AMS)
- Professional Community Association Manager (PCAM)
- Certified Association Executive (CAE)
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How To Write Resume For Community Association Manager
- Highlight your experience in managing community associations and relevant certifications.
- Quantify your achievements with specific metrics and results whenever possible.
- Showcase your skills in communication, conflict resolution, and financial management.
- Proofread your resume carefully for any errors in grammar or spelling.
- Tailor your resume to the specific job description and company you’re applying to.
Essential Experience Highlights for a Strong Community Association Manager Resume
- Supervise and manage staff, ensuring efficient operations and exceptional resident services.
- Develop and implement policies and procedures to maintain compliance, enhance community standards, and safeguard resident well-being.
- Prepare and present comprehensive financial reports and budgets, providing transparent financial management to the board of directors and residents.
- Negotiate and manage contracts with vendors and service providers, optimizing costs and securing high-quality services.
- Facilitate communication and build relationships among residents, board members, and external stakeholders, fostering a harmonious and engaged community.
- Enforce community rules and regulations, ensuring adherence to established standards and maintaining a safe and orderly living environment.
Frequently Asked Questions (FAQ’s) For Community Association Manager
What is the primary role of a Community Association Manager?
The Community Association Manager is responsible for the overall management and operation of a community association, including overseeing staff, implementing policies, managing finances, and ensuring compliance with regulations.
What qualifications are typically required for this role?
Most Community Association Managers hold a bachelor’s degree in Community Association Management or a related field, along with several years of experience in property management or community association management.
What are the key skills and abilities needed to succeed in this role?
Successful Community Association Managers possess strong leadership, communication, and interpersonal skills, as well as expertise in budget management, contract negotiation, and project management.
What are the typical responsibilities of a Community Association Manager?
Responsibilities typically include supervising staff, managing finances, enforcing community rules, overseeing maintenance, and facilitating communication among residents and the board of directors.
What are the career prospects for Community Association Managers?
Community Association Managers with experience and certifications can advance to senior management positions within community associations or property management companies.
What are some common challenges faced by Community Association Managers?
Common challenges include managing resident expectations, balancing budgets, and resolving conflicts among residents.
What are the most rewarding aspects of being a Community Association Manager?
The most rewarding aspects often involve making a positive impact on the community, fostering a sense of belonging among residents, and contributing to the overall well-being of the community.
What is the typical salary range for Community Association Managers?
The salary range can vary depending on experience, location, and the size of the community association. According to the U.S. Bureau of Labor Statistics, the median annual salary for Community Association Managers was $63,430 in May 2021.