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Barry Hayes
Public Housing Manager
Summary
Highly accomplished Public Housing Manager with 10+ years of experience managing a portfolio of 500+ public housing units. Proven ability to develop and implement comprehensive maintenance programs, negotiate and administer vendor contracts, and supervise a team of property managers and maintenance staff. Exceptional tenant relations skills and a commitment to providing supportive services to residents. Successfully secured funding for major capital improvements and fostered a sense of community through tenant engagement programs.
Education
Master of Public Administration
December 2015
Skills
- Public Housing Management
- Property Management
- Tenant Relations
- Budget Management
- Compliance and Regulation Knowledge
- Housing Law and Policy
Work Experience
Public Housing Manager
- Conducted regular inspections of properties to identify and address safety hazards, ensuring the health and wellbeing of residents.
- Collaborated with community organizations and government agencies to provide supportive services to residents, including job training, childcare, and financial assistance.
- Developed and implemented a tenant engagement program that increased resident involvement in property management decisions and fostered a sense of community.
- Successfully secured funding for major capital improvements, including energyefficient renovations and accessibility upgrades.
Public Housing Manager
- Managed a portfolio of 500+ public housing units, ensuring compliance with all federal, state, and local regulations.
- Developed and implemented a comprehensive maintenance program that reduced work orders by 15% and improved resident satisfaction.
- Negotiated and administered contracts with vendors for various services, resulting in cost savings of over $100,000 annually.
- Supervised a team of property managers and maintenance staff, providing guidance and support to ensure the efficient operation of all properties.
Accomplishments
- Developed and implemented a comprehensive asset management program, resulting in a 15% reduction in maintenance costs
- Managed a portfolio of over 1,000 units, ensuring compliance with all federal, state, and local regulations
- Implemented a resident empowerment program, leading to increased resident satisfaction and a 10% decrease in tenant turnover
- Developed and executed a strategic plan that increased occupancy rates by 5% and operating income by 10%
- Secured over $5 million in grants and financing for capital improvements and affordable housing initiatives
Awards
- National Public Housing Managers Association (NPHMA) Award of Excellence for Outstanding Management of Affordable Housing
- Public Housing Authority Directors Association (PHADA) Excellence in Leadership Award
- National Association of Housing and Redevelopment Officials (NAHRO) Housing Excellence Award
- National Council on Aging (NCOA) Leading Age Award for Innovation in Aging Services
Certificates
- Certified Public Housing Manager (CPHM)
- National Affordable Housing Management Association (NAHMA) Certification
- Housing Credit Certified Professional (HCCP)
- Section 8 Management Certification (SAMC)
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How To Write Resume For Public Housing Manager
- Highlight your experience in managing public housing units and your knowledge of relevant regulations.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your ability to build strong relationships with tenants, vendors, and community partners.
- Emphasize your commitment to providing quality housing and supportive services to low-income families.
Essential Experience Highlights for a Strong Public Housing Manager Resume
- Manage a portfolio of public housing units, ensuring compliance with all federal, state, and local regulations.
- Develop and implement maintenance programs to reduce work orders and improve resident satisfaction.
- Negotiate and administer contracts with vendors for various services, resulting in cost savings.
- Supervise a team of property managers and maintenance staff, providing guidance and support.
- Conduct regular inspections of properties to identify and address safety hazards.
- Collaborate with community organizations and government agencies to provide supportive services to residents.
- Develop and implement tenant engagement programs to increase resident involvement and foster a sense of community.
- Secure funding for major capital improvements, including energy-efficient renovations and accessibility upgrades.
Frequently Asked Questions (FAQ’s) For Public Housing Manager
What are the key responsibilities of a Public Housing Manager?
Public Housing Managers are responsible for managing public housing units, ensuring compliance with regulations, developing maintenance programs, negotiating vendor contracts, supervising staff, conducting inspections, collaborating with community organizations, and implementing tenant engagement programs.
What are the qualifications for becoming a Public Housing Manager?
Public Housing Managers typically have a Master’s degree in Public Administration or a related field, along with several years of experience in property management or public housing.
What are the job prospects for Public Housing Managers?
Job prospects for Public Housing Managers are expected to be good over the next decade, as there is a growing demand for affordable housing.
What is the average salary for a Public Housing Manager?
The average salary for a Public Housing Manager is around $65,000 per year.
What are the benefits of working as a Public Housing Manager?
Public Housing Managers enjoy a stable career with good benefits, the opportunity to make a difference in the lives of low-income families, and the satisfaction of providing quality housing to those in need.
What are the challenges of working as a Public Housing Manager?
Public Housing Managers may face challenges such as dealing with limited resources, difficult tenants, and bureaucratic red tape.
What is the most important skill for a Public Housing Manager?
The most important skill for a Public Housing Manager is the ability to build strong relationships with tenants, vendors, and community partners.