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Tommy Kelley
Golf Club Manager
Summary
Highly motivated and results-oriented Golf Club Manager with 10+ years of experience in the golf industry. Proven ability to increase membership, revenue, and customer satisfaction. Expertise in all aspects of golf club operations, including finance, staffing, marketing, and event planning. Demonstrated leadership and communication skills, with a strong commitment to providing exceptional customer service.
Education
Bachelor’s degree in Golf Course Management
April 2018
Skills
- Golf Course Management
- Food and Beverage Operations
- Event Planning and Management
- Budgeting and Financial Management
- Customer Service and Relationship Management
- Human Resources Management
Work Experience
Golf Club Manager
- Managed the clubs budget, ensuring financial stability and maximizing profitability.
- Improved the condition of the golf course by implementing a comprehensive maintenance program.
- Developed and implemented a marketing campaign that targeted key demographics and resulted in a significant increase in membership inquiries.
- Established and maintained relationships with local businesses and organizations to promote the club and its services.
Golf Club Manager
- Managed a golf club with a membership of over 500 members, overseeing all aspects of operations including finance, staffing, and marketing.
- Developed and implemented a strategic plan that resulted in a 15% increase in membership and a 20% increase in revenue.
- Negotiated and secured a partnership with a major golf tournament sponsor, bringing in an additional $500,000 in revenue.
- Led a team of 25 staff members, providing training and support to ensure exceptional customer service.
Accomplishments
- Increased golf revenue by 15% through implementing a comprehensive marketing and membership drive
- Reduced operating expenses by 10% by negotiating favorable vendor contracts and implementing energyefficient practices
- Enhanced member satisfaction by 20% through personalized service, special events, and facility improvements
- Developed and implemented a successful tournament program that generated $500,000 in revenue
- Improved course conditions by 15% through implementing a comprehensive turf management program
Awards
- PGA Golf Management Professional of the Year Award
- Golf Inc. Top 100 Golf Courses in the United States
- National Golf Foundation Customer Service Excellence Award
- Golf Digest FourStar Golf Course
Certificates
- Certified Golf Club Manager (CGCM)
- Certified PGA Professional (PGA)
- Certified Food and Beverage Executive (CFBE)
- Certified Event Manager (CEM)
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How To Write Resume For Golf Club Manager
- Highlight your experience and accomplishments in golf club management.
- Quantify your results with specific metrics, such as percentage increases in membership and revenue.
- Showcase your leadership and communication skills, and your commitment to providing exceptional customer service.
- Tailor your resume to each specific job you apply for, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Golf Club Manager Resume
- Managed all aspects of golf club operations, including finance, staffing, and marketing.
- Developed and implemented a strategic plan that resulted in a significant increase in membership and revenue.
- Negotiated and secured partnerships with major golf tournament sponsors, bringing in additional revenue.
- Led a team of staff members, providing training and support to ensure exceptional customer service.
- Managed the club’s budget, ensuring financial stability and maximizing profitability.
- Improved the condition of the golf course by implementing a comprehensive maintenance program.
Frequently Asked Questions (FAQ’s) For Golf Club Manager
What are the key responsibilities of a Golf Club Manager?
Golf Club Managers are responsible for overseeing all aspects of golf club operations, including finance, staffing, marketing, and event planning. They also work to increase membership, revenue, and customer satisfaction, and lead a team of staff members to provide exceptional customer service.
What are the qualifications for becoming a Golf Club Manager?
Golf Club Managers typically have a bachelor’s degree in Golf Course Management or a related field, and have several years of experience in the golf industry. They should also have strong leadership, communication, and customer service skills.
What are the career prospects for Golf Club Managers?
Golf Club Managers can advance to positions such as General Manager, Director of Golf, or Regional Manager. They may also choose to start their own golf-related businesses.
What are the challenges facing Golf Club Managers?
Golf Club Managers face a number of challenges, including increasing competition from other golf clubs, declining membership numbers, and the need to generate revenue in a challenging economic environment.
What are the rewards of being a Golf Club Manager?
Golf Club Managers enjoy a number of rewards, including the opportunity to work in a beautiful and challenging environment, to meet and interact with a variety of people, and to make a positive impact on their community.