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Eero Matthews
Case Manager
Summary
Highly skilled and experienced Case Manager with a proven track record of successfully developing and implementing individualized case plans for over 100 clients. Expertise in providing crisis intervention, support, and advocacy, ensuring client safety, wellbeing, and access to necessary services. Collaborated with a multidisciplinary team to provide comprehensive case management services to individuals with complex needs. Demonstrated ability in conducting thorough assessments, monitoring client progress, and adjusting case plans as needed. Committed to building strong relationships with clients, advocating for their rights, and empowering them to achieve their goals.
Education
Bachelor’s degree in social work, psychology
May 2017
Skills
- Client Assessment
- Case Management
- Crisis Intervention
- Goal Setting
- Needs Assessment
- Person-Centered Planning
Work Experience
Case Manager
- Advocated for clients rights and interests, ensuring access to necessary services and resources.
- Developed and maintained strong relationships with clients, building trust and rapport.
- Monitored client progress, provided ongoing support, and adjusted case plans as needed.
- Documented case notes, progress reports, and other relevant information accurately and timely.
Case Manager
- Developed and implemented individualized case plans for over 100 clients, addressing their unique needs and goals.
- Provided crisis intervention and support to 50+ clients in emergency situations, ensuring their safety and wellbeing.
- Collaborated with a multidisciplinary team to provide comprehensive case management services to over 75 individuals with complex needs.
- Conducted thorough assessments and evaluations to identify client strengths, challenges, and service needs.
Accomplishments
- Developed and implemented a new client assessment tool that improved the accuracy and thoroughness of case evaluations.
- Facilitated a support group for clients with chronic illnesses, resulting in improved selfmanagement skills and reduced hospitalizations.
- Collaborated with community partners to secure housing, job training, and other vital resources for clients in need.
- Developed and delivered training on case management best practices to colleagues and other professionals within the field.
- Reduced client wait times for services by implementing a streamlined referral process and partnering with other agencies.
Awards
- National Association of Social Workers (NASW) Case Manager of the Year Award for exceptional service to clients in the field of case management.
- Humanitarian Service Award from the United Way for outstanding contributions to the community through casework services.
- Recognition from the state Department of Human Services for innovative approaches to case management.
Certificates
- Certified Case Manager (CCM)
- Certified Social Worker (CSW)
- Certified Professional Counselor (CPC)
- Licensed Clinical Social Worker (LCSW)
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How To Write Resume For Case Manager
- Highlight your skills in client assessment, goal setting, and crisis intervention.
- Demonstrate your experience in working with diverse populations and complex cases.
- Showcase your ability to collaborate with a multidisciplinary team and advocate for clients.
- Provide specific examples of successful case outcomes to demonstrate your impact.
- Quantify your accomplishments whenever possible to highlight your results.
Essential Experience Highlights for a Strong Case Manager Resume
- Develop and implement individualized case plans that address client needs and goals
- Provide crisis intervention and support in emergency situations to ensure client safety and well-being
- Collaborate with a multidisciplinary team to provide comprehensive case management services
- Conduct thorough assessments and evaluations to identify client strengths, challenges, and service needs
- Advocate for client rights and interests, ensuring access to necessary services and resources
- Monitor client progress, provide ongoing support, and adjust case plans as needed
- Document case notes, progress reports, and other relevant information accurately and timely
Frequently Asked Questions (FAQ’s) For Case Manager
What is the primary role of a Case Manager?
A Case Manager is responsible for assessing, planning, implementing, and monitoring a client’s care in order to meet their unique needs and goals. They coordinate and provide services that promote the client’s health, well-being, and independence.
What are the essential skills required for a Case Manager?
Effective Case Managers possess strong communication and interpersonal skills, analytical and problem-solving abilities, cultural sensitivity, and a deep understanding of social services and resources.
What are the different types of settings where Case Managers work?
Case Managers work in various settings, including hospitals, clinics, community agencies, schools, and correctional facilities. They may specialize in specific areas such as mental health, substance abuse, or geriatrics.
What is the career outlook for Case Managers?
The job outlook for Case Managers is expected to grow faster than average due to the increasing demand for social services and healthcare.
What are the advancement opportunities for Case Managers?
Case Managers can advance their careers by pursuing higher education, obtaining specialized certifications, and taking on leadership roles within their organizations.
How can I become a certified Case Manager?
There are several organizations that offer certification programs for Case Managers, such as the Commission for Case Manager Certification (CCMC) and the National Association of Social Workers (NASW).