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Rodney Bell
Quitline Counselor
Summary
Highly motivated Quitline Counselor with 3+ years of experience providing empathetic and motivational support to smokers seeking to quit tobacco use. Proven ability to utilize evidence-based counseling techniques, including the Transtheoretical Model and Motivational Interviewing, to guide smokers through the quitting process. Consistently exceed performance targets and maintain high client satisfaction ratings. Committed to promoting public health and reducing the prevalence of tobacco use.
Education
Bachelor’s Degree in Public Health
November 2017
Skills
- Motivational Interviewing
- CBT Techniques
- Active Listening
- Empathy
- Culturally Sensitive
- Crisis Intervention
Work Experience
Quitline Counselor
- Tracked client progress, documented sessions, and provided feedback to enhance quit rates.
- Maintained a comprehensive knowledge of tobacco dependence and cessation methods, including updates on best practices and emerging therapies.
- Collaborated with healthcare providers and community partners to promote smoking cessation initiatives and provide resources to smokers.
- Participated in research and quality improvement projects to evaluate and enhance the efficacy of smoking cessation services.
Quitline Counselor
- Provided empathetic and motivational support to smokers seeking to quit tobacco use via telephone and online platforms.
- Utilized evidencebased counseling techniques to guide smokers through the quitting process, including the Transtheoretical Model and Motivational Interviewing.
- Assessed smokers readiness to quit, identified barriers, and developed personalized quit plans in collaboration with clients.
- Provided nicotine replacement therapy (NRT) and other pharmacological support as appropriate, in accordance with guidelines.
Accomplishments
- Assisted over 500 smokers to quit smoking through a personalized counseling approach, contributing to a 25% increase in successful quit attempts.
- Developed and implemented innovative outreach strategies to engage underserved populations, resulting in a 10% increase in population reach.
- Trained and mentored 15 new Quitline counselors, ensuring consistent and highquality service delivery.
- Spearheaded a project to integrate Motivational Interviewing techniques into the Quitline counseling process, leading to improved client outcomes.
- Collaborated with healthcare providers to develop a referral pathway for patients seeking smoking cessation support.
Awards
- Recognized as Top Quitline Counselor for three consecutive years, consistently exceeding performance targets.
- Received the Excellence in Tobacco Control Award for outstanding contributions to the field.
- Recognized as Certified Tobacco Treatment Specialist (CTTS) by the National Association of Quitline Professionals.
- Recognized as Employee of the Year for exceptional performance in Quitline counseling.
Certificates
- Certified Tobacco Treatment Specialist (CTTS)
- Master Addiction Counselor (MAC)
- National Certified Counselor (NCC)
- Licensed Professional Counselor (LPC)
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How To Write Resume For Quitline Counselor
- Highlight your certification in Quitline Counseling or other relevant credentials.
- Showcase your experience in using evidence-based counseling techniques, such as Motivational Interviewing.
- Quantify your results whenever possible, such as the number of clients you have helped quit smoking.
- Emphasize your passion for helping people improve their health and well-being.
Essential Experience Highlights for a Strong Quitline Counselor Resume
- Provided empathetic and motivational support to smokers seeking to quit tobacco use via telephone and online platforms.
- Utilized evidence-based counseling techniques to guide smokers through the quitting process, including the Transtheoretical Model and Motivational Interviewing.
- Assessed smokers’ readiness to quit, identified barriers, and developed personalized quit plans in collaboration with clients.
- Provided nicotine replacement therapy (NRT) and other pharmacological support as appropriate, in accordance with guidelines.
- Tracked client progress, documented sessions, and provided feedback to enhance quit rates.
- Maintained a comprehensive knowledge of tobacco dependence and cessation methods, including updates on best practices and emerging therapies.
Frequently Asked Questions (FAQ’s) For Quitline Counselor
What is a Quitline Counselor?
A Quitline Counselor is a healthcare professional who provides telephone-based counseling to help smokers quit tobacco use. They use evidence-based counseling techniques to support smokers throughout the quitting process, from setting a quit date to coping with cravings and withdrawal symptoms.
What are the benefits of using a Quitline Counselor?
Quitline Counselors can provide smokers with personalized support and guidance, which can increase their chances of quitting successfully. They can also provide information on nicotine replacement therapy and other medications that can help smokers quit.
How do I become a Quitline Counselor?
There are a few different ways to become a Quitline Counselor. Some states require Quitline Counselors to be licensed or certified, while others do not. However, most Quitline Counselors have at least a bachelor’s degree in public health, social work, or a related field.
What are the job duties of a Quitline Counselor?
Quitline Counselors typically provide telephone-based counseling to smokers who want to quit. They use evidence-based counseling techniques to help smokers set a quit date, develop a quit plan, and cope with cravings and withdrawal symptoms. Quitline Counselors may also provide information on nicotine replacement therapy and other medications that can help smokers quit.
What is the salary of a Quitline Counselor?
The salary of a Quitline Counselor varies depending on their experience, education, and location. However, according to the U.S. Bureau of Labor Statistics, the median annual salary for social and community service managers, which includes Quitline Counselors, is $67,210.