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Wendell Hawkins
Engineering Writer
Summary
Highly accomplished Engineering Writer with 5+ years of experience in the technology industry. Proven ability to develop and deliver clear, concise, and technically accurate documentation for complex software and hardware products. Expertise in technical writing tools and methodologies, including DITA, DocBook, and Markdown. Strong understanding of user experience principles and information architecture. Seeking a challenging role where I can leverage my skills to create compelling and effective technical documentation.
Education
Bachelor’s degree in Technical Writing
October 2018
Skills
- Technical Writing
- Instructional Writing
- API Documentation
- User Experience (UX) Writing
- Documentation Planning
- Style Guide Development
Work Experience
Engineering Writer
- Conducted thorough technical research to gather information, analyze data, and develop comprehensive documentation that met stringent industry regulations.
- Participated in user testing and feedback sessions to gather insights and improve the usability and clarity of technical documentation.
- Established and maintained content quality standards, ensuring consistency and accuracy across all technical documentation.
- Created interactive online help systems, tutorials, and videos to enhance user understanding and adoption of complex technical products.
Engineering Writer
- Developed and implemented a comprehensive technical documentation library for a Fortune 500 manufacturing company, streamlining user access and reducing support inquiries by 25%.
- Led a team of engineers in creating user manuals, technical specifications, and training materials for a complex software suite, resulting in a 15% increase in customer satisfaction.
- Collaborated with design and development teams to ensure technical documentation aligned with product functionality, ensuring accurate and uptodate information for users.
- Utilized industrystandard documentation tools and markup languages, such as DITA, DocBook, and Markdown, to create structured and maintainable technical content.
Accomplishments
- Developed and implemented a new technical writing process that resulted in a 25% reduction in product documentation lead time
- Coordinated with engineers and subject matter experts to gather technical information and transform complex concepts into clear and concise product documentation
- Successfully migrated a legacy documentation system to a new cloudbased platform, ensuring seamless access to technical information across multiple departments
- Utilized user feedback and analytics to identify areas for improvement in technical documentation, leading to enhanced user satisfaction and increased product adoption
- Developed and delivered technical writing training programs to engineers and technical professionals, empowering them to create highquality documentation
Awards
- Society for Technical Communication (STC) Excellence in Technical Communication Award for outstanding technical writing
- Toprated technical writer on Glassdoor, receiving consistent 5star reviews for exceptional writing skills and subject matter expertise
- Contributing member of the STC Professional Development Committee, actively involved in setting standards for the technical writing industry
- Technical Writing Excellence Award at the annual XYZ Corporation Conference for exceptional contributions to technical documentation
Certificates
- Certified Professional Technical Communicator (CPTC)
- Professional Member of the Society for Technical Communication (STC)
- Certified Technical Writer (CTW)
- DITA Certified Associate (DCA)
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How To Write Resume For Engineering Writer
- Highlight your technical writing skills and experience in your resume.
- Showcase your ability to create clear, concise, and technically accurate documentation.
- Demonstrate your knowledge of technical writing tools and methodologies.
- Emphasize your understanding of user experience principles and information architecture.
- Include examples of your work in your resume or portfolio.
Essential Experience Highlights for a Strong Engineering Writer Resume
- Developed and implemented a comprehensive technical documentation library for a Fortune 500 manufacturing company, streamlining user access and reducing support inquiries by 25%.
- Led a team of engineers in creating user manuals, technical specifications, and training materials for a complex software suite, resulting in a 15% increase in customer satisfaction.
- Collaborated with design and development teams to ensure technical documentation aligned with product functionality, ensuring accurate and uptodate information for users.
- Utilized industrystandard documentation tools and markup languages, such as DITA, DocBook, and Markdown, to create structured and maintainable technical content.
- Conducted thorough technical research to gather information, analyze data, and develop comprehensive documentation that met stringent industry regulations.
- Participated in user testing and feedback sessions to gather insights and improve the usability and clarity of technical documentation.
Frequently Asked Questions (FAQ’s) For Engineering Writer
What are the key skills required to be a successful Engineering Writer?
The key skills required to be a successful Engineering Writer include: strong writing skills, technical writing skills, knowledge of technical writing tools and methodologies, understanding of user experience principles and information architecture, and the ability to work independently and as part of a team.
What are the different types of technical writing?
There are many different types of technical writing, including: user manuals, technical specifications, training materials, white papers, and marketing materials.
What are the career opportunities for Engineering Writers?
Engineering Writers can work in a variety of industries, including: technology, manufacturing, healthcare, and finance. They can also work as freelance writers or consultants.
What is the salary range for Engineering Writers?
The salary range for Engineering Writers varies depending on experience, skills, and location. According to the U.S. Bureau of Labor Statistics, the median annual salary for Technical Writers was $83,420 in May 2022.
What is the job outlook for Engineering Writers?
The job outlook for Engineering Writers is expected to grow by 11% from 2021 to 2031, faster than the average for all occupations.