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Galen Mitchell
Direct Service Professional
Summary
Experienced Direct Service Professional with a proven track record of providing high-quality care to individuals with disabilities. Skilled in developing and implementing individualized support plans, providing personal care, and facilitating group activities. Strong crisis intervention and de-escalation skills. Passionate about helping clients achieve their goals and live fulfilling lives.
Education
Human Resources Degree
May 2017
Skills
- Caregiving Techniques
- First Aid and CPR
- Medication Management
- Behavioral Management
- Emergency Response
- Crisis Intervention
Work Experience
Direct Service Professional
- Provided crisis intervention and deescalation support during challenging situations.
- Assisted with transportation, appointments, and community integration activities.
- Maintained detailed client records, including all relevant observations, interventions, and progress notes.
- Collaborated with other professionals, such as social workers, therapists, and medical staff, to ensure continuity of care.
Direct Service Professional
- Provided individualized support to clients with disabilities, assisting with daily living activities, personal care, and skill development.
- Developed and implemented individualized support plans in collaboration with clients, families, and interdisciplinary team members.
- Facilitated group activities and provided therapeutic interventions to promote socialization, emotional regulation, and problemsolving skills.
- Administered and monitored medications, including observations and documentation of side effects.
Accomplishments
- Developed and implemented a new client engagement program, resulting in a 15% increase in client satisfaction and engagement.
- Successfully implemented a new case management system, streamlining processes and improving client recordkeeping accuracy by 20%.
- Developed a crisis intervention training program for staff, empowering them to respond effectively to client emergencies.
- Established partnerships with community organizations to expand service offerings and enhance client support network.
- Developed and implemented a peer support program for clients, providing a safe space for individuals to connect and share experiences.
Awards
- Received the Direct Service Professional of the Year Award for exceptional dedication to client care and service delivery.
- Recognized with the Supervisors Award for consistently exceeding performance expectations and providing exceptional mentorship to colleagues.
- Awarded the Team Excellence Award for collaborating effectively with a multidisciplinary team to provide comprehensive support to clients.
- Received the Client Advocacy Award for demonstrating unwavering commitment to safeguarding client rights and promoting their wellbeing.
Certificates
- Certified Direct Support Professional (CDSP)
- Certified Dementia Practitioner (CDP)
- Certified Residential Care Aide (CRCA)
- Certified Therapeutic Recreation Specialist (CTRS)
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How To Write Resume For Direct Service Professional
- Highlight your experience and skills in providing direct care to individuals with disabilities.
- Showcase your ability to develop and implement individualized support plans.
- Emphasize your crisis intervention and de-escalation skills.
- Demonstrate your commitment to providing compassionate and high-quality care.
- Tailor your resume to each specific job you are applying for.
Essential Experience Highlights for a Strong Direct Service Professional Resume
- Provided individualized support to clients with disabilities, assisting with daily living activities, personal care, and skill development.
- Developed and implemented individualized support plans in collaboration with clients, families, and interdisciplinary team members.
- Facilitated group activities and provided therapeutic interventions to promote socialization, emotional regulation, and problem-solving skills.
- Administered and monitored medications, including observations and documentation of side effects.
- Provided crisis intervention and de-escalation support during challenging situations.
- Assisted with transportation, appointments, and community integration activities.
- Maintained detailed client records, including all relevant observations, interventions, and progress notes.
Frequently Asked Questions (FAQ’s) For Direct Service Professional
What is the role of a Direct Service Professional?
A Direct Service Professional provides individualized support to individuals with disabilities, assisting with daily living activities, personal care, and skill development.
What are the qualifications for becoming a Direct Service Professional?
Most Direct Service Professionals have a high school diploma or equivalent, and some may have a college degree in human services, social work, or a related field.
What are the responsibilities of a Direct Service Professional?
Direct Service Professionals provide a range of services, including developing and implementing individualized support plans, providing personal care, facilitating group activities, administering and monitoring medications, and providing crisis intervention and de-escalation support.
What are the benefits of working as a Direct Service Professional?
Working as a Direct Service Professional can be a rewarding career, as it allows individuals to make a real difference in the lives of others. It also provides opportunities for professional development and growth.
What are the challenges of working as a Direct Service Professional?
Working as a Direct Service Professional can be challenging, as it can involve working with individuals who have complex needs and behaviors. It can also be physically and emotionally demanding.
How can I prepare for a career as a Direct Service Professional?
To prepare for a career as a Direct Service Professional, you can volunteer or work in a setting that provides services to individuals with disabilities. You can also take courses in human services, social work, or a related field.
What is the job outlook for Direct Service Professionals?
The job outlook for Direct Service Professionals is expected to grow faster than average over the next few years, due to the increasing demand for services for individuals with disabilities.
What are the earning potential for Direct Service Professionals?
The earning potential for Direct Service Professionals varies depending on their experience, education, and location. However, the median annual salary for Direct Service Professionals is around $30,000.