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Forest Campbell
Dispensary Attendant
Summary
Highly accomplished Dispensary Attendant with 4+ years of experience in the cannabis industry. Proven expertise in providing exceptional customer service, maintaining inventory, and adhering to strict compliance regulations. Proficient in product knowledge, budtender training, medical terminology, and sales techniques. Dedicated to educating customers on responsible cannabis use and ensuring a safe and compliant dispensary environment.
Education
Associate in Science- Cannabis/Medicinal Plant Science
February 2018
Skills
- Customer Service
- Inventory Management
- Sales Techniques
- Dispensary Compliance
- Medical Terminology
- Budtender Training
Work Experience
Dispensary Attendant
- Adhered to strict security protocols and maintained confidentiality of customer information.
- Provided excellent customer service, resolving inquiries and addressing concerns promptly and professionally.
- Educated customers on responsible cannabis use, including potential risks and benefits.
- Upheld a clean and organized dispensary environment, adhering to industry hygiene and safety standards.
Dispensary Attendant
- Assisted customers with product selection and provided knowledgeable recommendations on cannabis strains, dosages, and effects.
- Maintained inventory, ensuring accurate stock levels and timely reordering of products.
- Verified customer identification and medical documentation in compliance with state regulations.
- Processed transactions accurately and efficiently, including cash, debit, and credit card payments.
Accomplishments
- Developed and implemented a new inventory tracking system that reduced shrinkage by 15%.
- Increased customer satisfaction by 20% by providing personalized product recommendations.
- Successfully resolved 95% of customer inquiries within the first contact, exceeding company expectations.
- Collaborated with the management team to implement new safety protocols, reducing workplace accidents by 30%.
- Maintained a clean and organized work environment, ensuring compliance with all health and safety regulations.
Awards
- Won the Golden Bud Award for Outstanding Customer Service, consistently exceeding satisfaction metrics
- Received the Top Performer of the Quarter Award for consistently exceeding sales targets
- Honored with the Employee of the Year Award for exceptional dedication and teamwork
- Recognized for Excellence in Adherence to Dispensary Security Protocols
Certificates
- Certified Dispensary Technician (CDT)
- Medical Cannabis Dispensary Certification (MCDP)
- Cannabis Industry Certification (CIC)
- Budtender Certification
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How To Write Resume For Dispensary Attendant
- Highlight your passion for the cannabis industry and your commitment to providing exceptional customer service.
- Quantify your accomplishments with specific metrics whenever possible, such as the number of customers assisted or the increase in sales.
- Demonstrate your knowledge of cannabis products, strains, and dosages, as well as your understanding of medical terminology.
- Explain how you have maintained compliance with state regulations and implemented security protocols to protect customer information.
- Proofread your resume carefully before submitting it, ensuring that there are no errors in grammar or spelling.
Essential Experience Highlights for a Strong Dispensary Attendant Resume
- Assisted customers with product selection and provided knowledgeable recommendations on cannabis strains, dosages, and effects.
- Maintained inventory, ensuring accurate stock levels and timely reordering of products.
- Verified customer identification and medical documentation in compliance with state regulations.
- Processed transactions accurately and efficiently, including cash, debit, and credit card payments.
- Adhered to strict security protocols and maintained confidentiality of customer information.
- Provided excellent customer service, resolving inquiries and addressing concerns promptly and professionally.
- Educated customers on responsible cannabis use, including potential risks and benefits.
Frequently Asked Questions (FAQ’s) For Dispensary Attendant
What is the role of a Dispensary Attendant?
A Dispensary Attendant is responsible for assisting customers with product selection, maintaining inventory, processing transactions, verifying customer identification, and providing excellent customer service in a cannabis dispensary.
What qualifications are required to become a Dispensary Attendant?
Most Dispensary Attendants have a high school diploma or equivalent, although some employers may prefer candidates with a degree or certification in cannabis science or a related field.
What are the key skills of a Dispensary Attendant?
Key skills for Dispensary Attendants include customer service, inventory management, sales techniques, dispensary compliance, medical terminology, and budtender training.
What is the work environment of a Dispensary Attendant?
Dispensary Attendants typically work in a retail environment, interacting with customers and performing various tasks related to the sale and distribution of cannabis products.
What are the career advancement opportunities for a Dispensary Attendant?
With experience and additional training, Dispensary Attendants may advance to roles such as Dispensary Manager, Budtender, or Cannabis Consultant.
What is the average salary of a Dispensary Attendant?
The average salary for a Dispensary Attendant in the United States is around $40,000 per year, although salaries may vary depending on experience, location, and employer.