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Harlan Scott
Prescription Clerk
Summary
Highly proficient and experienced Prescription Clerk with a successful track record of processing over 150 prescriptions daily while ensuring accuracy and patient safety. Adept at maintaining inventory levels, verifying insurance coverage, and processing copays efficiently to reduce patient wait times. Possesses exceptional customer service skills, addressing patient inquiries and resolving issues promptly. Committed to HIPAA regulations, ensuring patient privacy and confidentiality. Collaborates effectively with pharmacists to clarify prescriptions and dispense medications accurately. Proficient in utilizing pharmacy software to track prescriptions, manage patient records, and generate reports. Experienced in preparing and dispensing controlled substances according to state and federal regulations.
Education
Pharmacy Technician Certification
August 2016
Skills
- Medication Verification
- Prescription Processing
- Patient Consultation
- Insurance Verification
- Data Entry
- Customer Service
Work Experience
Prescription Clerk
- Adhered to HIPAA regulations, ensuring patient privacy and confidentiality.
- Collaborated with pharmacists to clarify prescriptions and dispense medications accurately.
- Utilized pharmacy software to track prescriptions, manage patient records, and generate reports.
- Prepared and dispensed controlled substances according to state and federal regulations.
Prescription Clerk
- Processed an average of 150 prescriptions per day, ensuring accuracy and patient safety.
- Maintained inventory levels, placing orders and tracking deliveries to prevent stockouts.
- Verified insurance coverage and processed copays efficiently, reducing patient wait times.
- Provided excellent customer service, addressing patient inquiries and resolving any issues promptly.
Accomplishments
- Implemented a new medication tracking system that improved efficiency by 20% and reduced prescription errors by 15%.
- Developed a training program for new staff that effectively reduced onboarding time by 25%.
- Optimized the prescription filling process by implementing automation tools, resulting in a 10% increase in accuracy and a 5% reduction in turnaround time.
- Established a medication counseling program that provided comprehensive medication information to patients, improving adherence and patient outcomes.
- Developed a patient education resource library that provided patients with easy access to reliable medication information.
Awards
- Received the Employee of the Quarter award for consistently exceeding performance targets and providing exceptional customer service.
- Recognized as a Top Performer for consistently meeting or exceeding productivity goals.
- Received a Customer Service Excellence Award for consistently delivering outstanding service and resolving customer inquiries with a high level of professionalism.
- Honored with the Team Player of the Year award for consistently collaborating with colleagues and contributing to the overall success of the pharmacy.
Certificates
- Pharmacy Technician Certification (CPhT)
- Certified Pharmacy Technician (CPhT-A)
- Pharmacy Technology Education Certification (PTEC)
- Medication Safety Officer (MSO)
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How To Write Resume For Prescription Clerk
- Highlight your medication verification and prescription processing skills, as these are crucial responsibilities.
- Emphasize your customer service abilities and experience in resolving patient inquiries.
- Showcase your knowledge of HIPAA regulations and commitment to patient privacy.
- Quantify your accomplishments whenever possible, such as the number of prescriptions processed or the reduction in patient wait times.
Essential Experience Highlights for a Strong Prescription Clerk Resume
- Processed an average of 150 prescriptions per day, ensuring accuracy and patient safety.
- Maintained inventory levels, placing orders and tracking deliveries to prevent stockouts.
- Verified insurance coverage and processed copays efficiently, reducing patient wait times.
- Provided excellent customer service, addressing patient inquiries and resolving any issues promptly.
- Adhered to HIPAA regulations, ensuring patient privacy and confidentiality.
- Collaborated with pharmacists to clarify prescriptions and dispense medications accurately.
- Utilized pharmacy software to track prescriptions, manage patient records, and generate reports.
- Prepared and dispensed controlled substances according to state and federal regulations.
Frequently Asked Questions (FAQ’s) For Prescription Clerk
What are the primary responsibilities of a Prescription Clerk?
The primary responsibilities of a Prescription Clerk include processing prescriptions, maintaining inventory, verifying insurance coverage, providing customer service, and adhering to HIPAA regulations.
What qualifications are typically required for a Prescription Clerk position?
Typically, a Pharmacy Technician Certification is required for a Prescription Clerk position. Some employers may also prefer candidates with experience in a pharmacy setting.
What are the key skills and abilities required for a successful Prescription Clerk?
Key skills and abilities for a Prescription Clerk include medication verification, prescription processing, patient consultation, insurance verification, data entry, and customer service.
What is the average salary for a Prescription Clerk?
The average salary for a Prescription Clerk varies depending on experience, location, and employer. According to Salary.com, the average salary range is between $30,000 to $45,000 per year.
What are the career advancement opportunities for a Prescription Clerk?
With experience and additional training, Prescription Clerks can advance to positions such as Pharmacy Technician, Pharmacy Manager, or even Pharmacist.