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Moses Griffin
Restaurant Server
Summary
Highly motivated Restaurant Server with 5 years of experience in the hospitality industry. Proven ability to provide exceptional customer service, manage multiple tables efficiently, and increase sales through upselling and menu recommendations. Committed to maintaining a clean and organized work environment and adhering to all food safety and sanitation standards. Seeking a challenging role where I can utilize my skills and contribute to the success of a reputable establishment.
Education
Associate’s Degree in Hospitality Management
September 2015
Skills
- Active Listening
- Beverage Knowledge
- Communication
- Conflict Resolution
- Customer Service
- Food Preparation
Work Experience
Restaurant Server
- Utilized a POS system efficiently, processing orders, splitting checks, and applying discounts accurately.
- Communicated effectively with kitchen staff to ensure timely and accurate order fulfillment.
- Worked as part of a team, providing support to fellow servers and ensuring a smooth and efficient dining experience for guests.
- Developed and implemented strategies to improve guest satisfaction, resulting in a 10% increase in positive customer feedback.
Restaurant Server
- Provided exceptional customer service to an average of 50 guests per shift, ensuring guest satisfaction and building lasting relationships.
- Effectively managed a section of 10 tables, handling orders, payments, and any special requests with accuracy and efficiency.
- Upsold additional items and provided menu recommendations, increasing average ticket sales by 15%.
- Maintained a clean and organized work area, adhering to all food safety and sanitation standards.
Accomplishments
- Increased average guest check size by 15% through effective upselling techniques and menu recommendations.
- Resolved customer complaints efficiently and professionally, maintaining a high level of guest satisfaction.
- Coordinated with kitchen staff to ensure timely and accurate order fulfillment, resulting in reduced customer wait times.
- Trained and mentored new servers, ensuring a consistent level of service standards.
- Managed a high volume of customers during peak hours, ensuring smooth and efficient service.
Awards
- Server of the Year Award, recognized for outstanding customer service and sales performance.
- Top Performer Award, consistently exceeding sales targets and receiving positive customer feedback.
- Excellence in Service Award, awarded for exceptional dedication to providing exceptional dining experiences.
- Employee of the Month Award, recognized for outstanding work ethic and contributions to the team.
Certificates
- ServSafe Certification
- Food Handler’s Certification
- Allergen Awareness Certification
- CPR and First Aid Certification
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How To Write Resume For Restaurant Server
- Highlight your customer service skills and ability to build rapport with guests.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your knowledge of food and beverages, and your ability to provide recommendations.
- Emphasize your teamwork and communication skills, as well as your ability to work in a fast-paced environment.
Essential Experience Highlights for a Strong Restaurant Server Resume
- Provided exceptional customer service, building lasting relationships with guests.
- Effectively managed a section of 10 tables, handling orders, payments, and special requests accurately and efficiently.
- Upsold additional items and provided menu recommendations, increasing average ticket sales by 15%.
- Maintained a clean and organized work area, adhering to all food safety and sanitation standards.
- Utilized a POS system efficiently, processing orders, splitting checks, and applying discounts accurately.
Frequently Asked Questions (FAQ’s) For Restaurant Server
What are the key qualities of a successful Restaurant Server?
Excellent communication and interpersonal skills, strong attention to detail, ability to multitask and work under pressure, knowledge of food and beverage products, and a positive and professional attitude.
What are the career advancement opportunities for Restaurant Servers?
With experience and additional training, Restaurant Servers can advance to roles such as Restaurant Manager, Food and Beverage Manager, or Event Coordinator.
What is the average salary for a Restaurant Server?
The average salary for a Restaurant Server varies depending on location, experience, and establishment. According to the Bureau of Labor Statistics, the median annual salary for Waiters and Waitresses in May 2022 was $27,860.
What is the job outlook for Restaurant Servers?
The job outlook for Restaurant Servers is projected to grow 2% from 2021 to 2031, slower than the average for all occupations. This growth is expected to be driven by the increasing demand for dining out.
What are the most important skills for a Restaurant Server?
The most important skills for a Restaurant Server include customer service, communication, multitasking, attention to detail, and knowledge of food and beverage products.