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Clayton Nelson
Home Restoration Service Supervisor
Summary
Highly accomplished Home Restoration Service Supervisor with extensive experience in project management, home inspections, restoration planning, client relationship management, insurance claim processing, and budget management. Supervised a team of 15 home restoration specialists, consistently ensuring timely completion of repairs and client satisfaction. Developed and implemented a quality control program that resulted in a 25% reduction in customer complaints. Collaborated with insurance adjusters to assess damages and negotiate settlements, securing favorable outcomes for clients. Proven ability to inspect properties, identify structural damage, water damage, and other issues, and develop comprehensive repair plans. Skilled in negotiating contracts with vendors, subcontractors, and materials suppliers, securing the best prices and terms for the company. Committed to safety and developed and implemented safety protocols for the workplace, ensuring the wellbeing of employees and visitors. Trained and mentored new home restoration specialists, ensuring they met industry standards and company expectations. Managed a fleet of vehicles and equipment, ensuring they were in good working order and available for use.
Education
Construction Management Degree
June 2017
Skills
- Construction Project Management
- Home Inspection
- Restoration Planning
- Client Relationship Management
- Insurance Claim Processing
- Budget Management
Work Experience
Home Restoration Service Supervisor
- Negotiated contracts with vendors, subcontractors, and materials suppliers, securing the best prices and terms for the company.
- Developed and implemented safety protocols for the workplace, ensuring the wellbeing of employees and visitors.
- Trained and mentored new home restoration specialists, ensuring they met industry standards and company expectations.
- Managed a fleet of vehicles and equipment, ensuring they were in good working order and available for use.
Home Restoration Service Supervisor
- Supervised a team of 15 home restoration specialists, ensuring timely completion of repairs and client satisfaction.
- Developed and implemented a quality control program that resulted in a 25% reduction in customer complaints.
- Collaborated with insurance adjusters to assess damages and negotiate settlements, securing favorable outcomes for clients.
- Inspected properties to identify structural damage, water damage, and other issues, and developed comprehensive repair plans.
Accomplishments
- Managed a team of 10 restoration specialists, ensuring the timely and efficient completion of all projects
- Developed and implemented a standardized quality control process, reducing project defects by 25%
- Collaborated with architects and engineers to design and execute complex restoration plans for historical buildings
- Secured funding and managed budgets for major restoration projects, resulting in a 12% increase in revenue
- Negotiated contracts with contractors and suppliers, ensuring costeffective and timely delivery of materials
Awards
- Received the National Association of Home Builders (NAHB) Green Professional Certification
- Awarded the Home Builders Association (HBA) Excellence in Home Restoration award for exceptional work on a historic preservation project
- Recognized by the Environmental Protection Agency (EPA) for implementing sustainable practices in home restoration projects
Certificates
- Certified Restoration Contractor (CRC)
- Registered Professional Restorer (RPR)
- Institute of Inspection, Cleaning and Restoration Certification (IICRC)
- OSHA 30-Hour Construction Safety Certification
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Essential Experience Highlights for a Strong Home Restoration Service Supervisor Resume
- Supervise a team of home restoration specialists, ensuring timely completion of repairs and client satisfaction.
- Develop and implement quality control programs to ensure the highest standards of workmanship.
- Collaborate with insurance adjusters to assess damages and negotiate settlements.
- Inspect properties to identify structural damage, water damage, and other issues, and develop comprehensive repair plans.
- Negotiate contracts with vendors, subcontractors, and materials suppliers to secure the best prices and terms.
- Develop and implement safety protocols for the workplace to ensure the wellbeing of employees and visitors.
- Train and mentor new home restoration specialists to ensure they meet industry standards and company expectations.
Frequently Asked Questions (FAQ’s) For Home Restoration Service Supervisor
What are the key skills required to be a successful Home Restoration Service Supervisor?
The key skills required to be a successful Home Restoration Service Supervisor include construction project management, home inspection, restoration planning, client relationship management, insurance claim processing, budget management, and safety management.
What are the day-to-day responsibilities of a Home Restoration Service Supervisor?
The day-to-day responsibilities of a Home Restoration Service Supervisor include supervising a team of home restoration specialists, inspecting properties, developing repair plans, negotiating contracts with vendors and insurance companies, and ensuring the timely completion of repairs.
What are the career prospects for a Home Restoration Service Supervisor?
The career prospects for a Home Restoration Service Supervisor are good, with opportunities for advancement to management positions such as Project Manager or General Manager.
What is the average salary for a Home Restoration Service Supervisor?
The average salary for a Home Restoration Service Supervisor is between $50,000 and $100,000 per year.
What are the benefits of working as a Home Restoration Service Supervisor?
The benefits of working as a Home Restoration Service Supervisor include a competitive salary, the opportunity to help people in need, and the chance to make a difference in the community.
What is the difference between a Home Restoration Service Supervisor and a Construction Manager?
A Home Restoration Service Supervisor is responsible for overseeing the restoration of damaged homes, while a Construction Manager is responsible for overseeing the construction of new homes and buildings.
What are the most important qualities of a successful Home Restoration Service Supervisor?
The most important qualities of a successful Home Restoration Service Supervisor include leadership, communication, problem-solving, and decision-making skills.