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Gideon Brooks
Housekeeping Coordinator
Summary
Highly motivated and experienced Housekeeping Coordinator with a proven track record of leading and motivating teams to provide exceptional housekeeping services in a fast-paced hotel environment. Expertise in developing and implementing training programs, managing budgets, and ensuring compliance with health and safety regulations. Strong communication and interpersonal skills, with a focus on delivering superior guest experiences.
Education
Bachelor’s Degree in Hospitality Management
June 2015
Skills
- Housekeeping Management
- Cleaning and Sanitation
- Floor Maintenance
- Carpet Cleaning
- Linen Management
- Laundry Operations
Work Experience
Housekeeping Coordinator
- Ensured compliance with all health and safety regulations, including OSHA and EPA standards.
- Collaborated with other departments, such as maintenance and front desk, to provide seamless guest services.
- Conducted regular inspections to ensure the highest standards of cleanliness and presentation.
- Resolved guest complaints promptly and efficiently, maintaining a high level of customer satisfaction.
Housekeeping Coordinator
- Led a team of 20 housekeeping staff, ensuring the cleanliness and sanitation of a 500room hotel.
- Developed and implemented a comprehensive housekeeping training program that resulted in a 15% increase in staff productivity.
- Managed the procurement and inventory of all housekeeping supplies, reducing costs by 10%.
- Supervised the daily cleaning of all guest rooms, public areas, and backofhouse facilities.
Accomplishments
- Challenge Implemented a new cleaning protocol that reduced labor costs by 15% without compromising cleaning standards.
- Action Oversaw the implementation of a new inventory management system that improved efficiency and reduced supply waste by 20%.
- Result Led a team of housekeepers to achieve a 99% satisfaction rating from hotel guests for cleanliness and service.
- Challenge Reduced absenteeism and turnover rates by implementing a comprehensive employee training and recognition program.
- Action Developed a new training program for housekeeping staff that standardized cleaning procedures and improved overall quality.
Awards
- Housekeeping Excellence Award for maintaining a clean and hygienic environment in all areas of the facility.
- Green Housekeeping Award for promoting sustainable cleaning practices and reducing the use of harmful chemicals.
- Housekeeper of the Year Award for outstanding performance and leadership in maintaining a clean and safe environment.
- Recognition for Excellence in Housekeeping Management for implementing innovative and effective cleaning solutions.
Certificates
- Certified Housekeeping Supervisor (CHS)
- Certified Executive Housekeeper (CEH)
- Certified Housekeeping Manager (CHM)
- OSHA 10-Hour Safety Training
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How To Write Resume For Housekeeping Coordinator
- Highlight your experience in leading and managing housekeeping teams in large-scale hotels.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate the impact of your work.
- Showcase your expertise in developing and implementing training programs that enhance staff productivity and efficiency.
- Emphasize your knowledge of health and safety regulations and your commitment to maintaining a clean and sanitary environment.
- Demonstrate your strong communication and interpersonal skills, and your ability to collaborate effectively with other departments.
Essential Experience Highlights for a Strong Housekeeping Coordinator Resume
- Managed a team of 20 housekeeping staff, ensuring the cleanliness and sanitation of a 500-room hotel.
- Developed and implemented a comprehensive housekeeping training program that resulted in a 15% increase in staff productivity.
- Managed the procurement and inventory of all housekeeping supplies, reducing costs by 10%.
- Supervised the daily cleaning of all guest rooms, public areas, and back-of-house facilities.
- Ensured compliance with all health and safety regulations, including OSHA and EPA standards.
- Collaborated with other departments, such as maintenance and front desk, to provide seamless guest services.
- Conducted regular inspections to ensure the highest standards of cleanliness and presentation.
- Resolved guest complaints promptly and efficiently, maintaining a high level of customer satisfaction.
Frequently Asked Questions (FAQ’s) For Housekeeping Coordinator
What are the key responsibilities of a Housekeeping Coordinator?
The key responsibilities of a Housekeeping Coordinator include managing housekeeping staff, developing and implementing training programs, managing budgets, ensuring compliance with health and safety regulations, and collaborating with other departments to provide seamless guest services.
What qualifications are required to become a Housekeeping Coordinator?
To become a Housekeeping Coordinator, a bachelor’s degree in hospitality management or a related field is typically required. Additionally, experience in housekeeping management and a strong understanding of health and safety regulations are essential.
What are the career prospects for a Housekeeping Coordinator?
Housekeeping Coordinators can advance to positions such as Housekeeping Manager, Director of Housekeeping, or even General Manager. With experience and further education, opportunities for career growth within the hospitality industry are plentiful.
What is the salary range for a Housekeeping Coordinator?
The salary range for a Housekeeping Coordinator varies depending on factors such as experience, location, and the size of the hotel. According to Indeed, the average salary for a Housekeeping Coordinator in the United States is around $25,000 per year.
What are the challenges of being a Housekeeping Coordinator?
Some of the challenges of being a Housekeeping Coordinator include managing a large team of staff, ensuring the cleanliness and sanitation of a large facility, and dealing with guest complaints. However, these challenges can also be seen as opportunities for growth and development.
What are the rewards of being a Housekeeping Coordinator?
The rewards of being a Housekeeping Coordinator include the satisfaction of providing a clean and comfortable environment for guests, the opportunity to lead and motivate a team, and the chance to make a positive impact on the overall guest experience.
What advice would you give to someone who wants to become a Housekeeping Coordinator?
To someone who wants to become a Housekeeping Coordinator, I would advise them to gain experience in housekeeping management, develop strong leadership and communication skills, and obtain a bachelor’s degree in hospitality management or a related field. Additionally, it is important to stay up-to-date on the latest health and safety regulations and trends in the hospitality industry.