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Duane Morgan
Housekeeping Attendant
Summary
Experienced Housekeeping Attendant with a proven track record of maintaining a clean and sanitary environment in various settings. Skilled in cleaning and disinfecting, dusting and vacuuming, floor maintenance, laundry services, and linen management. Proven ability to work independently and as part of a team to ensure the highest standards of cleanliness and guest satisfaction. Committed to providing exceptional customer service and resolving any issues promptly and efficiently. Seeking a challenging role where I can contribute my skills and experience to a reputable establishment.
Education
Associate’s Degree in Hospitality Management
August 2016
Skills
- Cleaning and Disinfecting
- Dusting and Vacuuming
- Floor Maintenance
- Laundry Services
- Linen Management
- Bathroom Cleaning
Work Experience
Housekeeping Attendant
- Replenished supplies in guest rooms and common areas.
- Responded promptly to guest requests and resolved any issues.
- Operated cleaning equipment such as vacuums, floor buffers, and carpet extractors.
- Followed established cleaning procedures and maintained quality standards.
Housekeeping Attendant
- Maintained a clean and sanitary environment in guest rooms, common areas, and public spaces.
- Inspected rooms upon guest departure and cleaned and prepared them for new arrivals.
- Removed trash, vacuumed carpets, and mopped floors.
- Changed bed linens, towels, and toiletries.
Accomplishments
- Developed and implemented a new cleaning protocol that reduced guest complaints related to cleanliness by 20%.
- Trained new housekeeping staff on proper cleaning techniques, resulting in improved guest satisfaction scores.
- Developed a system for tracking cleaning supplies and equipment, ensuring that all areas are properly stocked and maintained.
- Worked independently to clean and maintain large guest rooms and suites, ensuring a high level of cleanliness and guest comfort.
- Collaborated with housekeeping team to develop and implement an ecofriendly cleaning program, reducing waste and improving sustainability.
Awards
- Received Employee of the Month award for consistently maintaining high standards of cleanliness and exceeding guest expectations.
- Recognized for outstanding attention to detail and ability to identify and resolve cleaning issues proactively.
- Received a bonus for exceeding quality standards and maintaining a high level of productivity.
- Nominated for Housekeeping Attendant of the Year award for exceptional performance and dedication.
Certificates
- Certified Housekeeping Professional (CHKP)
- Certified Guest Room Attendant (CGRA)
- Certified Housekeeping Supervisor (CHS)
- Green Cleaning Certification
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How To Write Resume For Housekeeping Attendant
- Highlight your experience in a specific area of housekeeping, such as guest room cleaning, public area cleaning, or laundry services
- Quantify your accomplishments whenever possible. For example, instead of saying “cleaned guest rooms,” say something like “cleaned over 1,000 guest rooms per week.”
- Use action verbs to describe your responsibilities. For example, instead of saying “responsible for cleaning guest rooms,” say something like “cleaned and inspected guest rooms.”
- Proofread your resume carefully for any errors in grammar or spelling
- Tailor your resume to each job you apply for. Be sure to highlight the skills and experience that are most relevant to the specific job requirements
Essential Experience Highlights for a Strong Housekeeping Attendant Resume
- Cleaned and inspected guest rooms, bathrooms, and common areas to ensure they met the highest standards of cleanliness and hygiene
- Maintained an inventory of supplies and ensured that all guest rooms were fully stocked with essential amenities
- Removed trash, vacuumed carpets, mopped floors, and dusted furniture to keep guest rooms and common areas spotless
- Assisted guests with special requests and resolved any issues or concerns promptly and efficiently
- Operated cleaning equipment such as vacuums, floor buffers, and carpet extractors to maintain the cleanliness of guest rooms and public spaces
- Adhered to established cleaning procedures and maintained quality standards to ensure the satisfaction of guests and management
- Worked independently and as part of a team to create a clean and welcoming environment for guests
Frequently Asked Questions (FAQ’s) For Housekeeping Attendant
What are the main responsibilities of a Housekeeping Attendant?
The main responsibilities of a Housekeeping Attendant include cleaning and disinfecting guest rooms, bathrooms, and common areas; maintaining an inventory of supplies; removing trash; vacuuming carpets; mopping floors; dusting furniture; and assisting guests with special requests.
What are the qualifications for a Housekeeping Attendant?
The qualifications for a Housekeeping Attendant typically include a high school diploma or equivalent, and some experience in cleaning and maintaining a clean environment. Some employers may also prefer candidates with experience in the hospitality industry.
What are the working conditions for a Housekeeping Attendant?
Housekeeping Attendants typically work in a fast-paced environment and may be required to work long hours, including weekends and holidays. They may also be required to lift heavy objects and work in awkward positions.
What is the salary for a Housekeeping Attendant?
The salary for a Housekeeping Attendant can vary depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Housekeeping Attendants was $25,830 in May 2021.
What are the career advancement opportunities for a Housekeeping Attendant?
With experience, Housekeeping Attendants may be able to advance to positions such as Housekeeping Supervisor or Executive Housekeeper. Some Housekeeping Attendants may also choose to start their own businesses.
What are the benefits of working as a Housekeeping Attendant?
The benefits of working as a Housekeeping Attendant can include a steady income, opportunities for advancement, and the satisfaction of working in a clean and organized environment.
What are the challenges of working as a Housekeeping Attendant?
The challenges of working as a Housekeeping Attendant can include working long hours, including weekends and holidays; lifting heavy objects; and working in awkward positions.
What are the skills needed to be a successful Housekeeping Attendant?
The skills needed to be a successful Housekeeping Attendant include attention to detail, a strong work ethic, and the ability to work independently and as part of a team.