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Albert Green
Lodging house Keeper
Summary
Highly motivated and experienced Lodging House Keeper with over 5 years of expertise in maintaining impeccable cleanliness and comfort in a 50-room lodging house. Proven ability to provide exceptional guest service, ensuring satisfaction and a welcoming environment. Committed to adhering to established cleaning protocols and safety procedures while utilizing eco-friendly practices. Excellent communication and interpersonal skills, enabling effective collaboration with staff and guests.
Education
Housekeeping Management
June 2016
Skills
- Guest Room Cleaning
- Laundry Management
- Public Area Cleaning
- Bathroom Cleaning
- Floor Cleaning
- Bed Making
Work Experience
Lodging house Keeper
- Collaborated with other housekeeping staff to maintain a high standard of cleanliness
- Followed established cleaning protocols and safety procedures
- Used ecofriendly cleaning products and practices
- Communicated effectively with guests, staff, and management
Lodging house Keeper
- Maintained a clean and welcoming environment for guests in a 50room lodging house
- Inspected and cleaned guest rooms, bathrooms, and common areas daily
- Changed linens, made beds, and replenished toiletries
- Responded promptly to guest requests and ensured their satisfaction
Accomplishments
- Developed and implemented a standardized cleaning protocol that reduced guest complaints by 20%
- Led a team of housekeepers to maintain a 99% guest satisfaction rating for cleanliness
- Reduced housekeeping expenses by 15% through effective chemical and linen management
- Successfully implemented a green cleaning program, reducing the environmental impact of housekeeping operations
- Trained and mentored new housekeepers, ensuring consistent highquality cleaning standards
Awards
- Housekeeper of the Year Award, presented by the National Lodging Association
- Excellence in Housekeeping Award, awarded by the International Hotel and Restaurant Association
- Employee of the Month Award, consistently awarded for exceptional housekeeping performance
Certificates
- Certified Lodging Housekeeper (CLH)
- Green Seal
- OSHA 10-Hour General Industry
- Bloodborne Pathogens
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How To Write Resume For Lodging house Keeper
- Highlight your attention to detail and meticulous cleaning abilities that ensure a spotless environment for guests.
- Emphasize your exceptional guest service skills and ability to resolve issues promptly and courteously.
- Showcase your experience in following established cleaning protocols and safety procedures, ensuring compliance and guest well-being.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate the impact of your work.
Essential Experience Highlights for a Strong Lodging house Keeper Resume
- Maintained a spotless and inviting environment for guests in all areas of the lodging house, including guest rooms, bathrooms, and common areas.
- Inspected and cleaned guest rooms thoroughly on a daily basis, ensuring the highest standards of hygiene and comfort.
- Changed linens, made beds, and replenished toiletries promptly, providing a fresh and inviting experience for guests.
- Responded swiftly to guest requests, addressing their needs and concerns in a courteous and efficient manner.
- Collaborated seamlessly with other housekeeping staff to maintain a spotless and well-maintained lodging house.
- Followed established cleaning protocols and safety procedures meticulously, ensuring compliance and the well-being of guests and staff.
- Prioritized the use of eco-friendly cleaning products and practices, promoting a sustainable and healthy environment.
Frequently Asked Questions (FAQ’s) For Lodging house Keeper
What are the key qualities of a successful Lodging House Keeper?
A successful Lodging House Keeper possesses a strong work ethic, attention to detail, and a dedication to providing exceptional guest service. They are highly organized, efficient, and able to work independently and as part of a team.
What are the daily responsibilities of a Lodging House Keeper?
The daily responsibilities of a Lodging House Keeper include cleaning and maintaining guest rooms, bathrooms, and common areas. They also change linens, make beds, and replenish toiletries. Additionally, they may respond to guest requests and assist with other tasks as needed.
What are the career prospects for Lodging House Keepers?
Lodging House Keepers can advance their careers by taking on supervisory or management roles. They may also specialize in a particular area of housekeeping, such as linen management or laundry operations.
What are the challenges faced by Lodging House Keepers?
Lodging House Keepers may face challenges such as working long hours, dealing with difficult guests, and performing physically demanding tasks. However, they also have the opportunity to make a positive impact on the guest experience and contribute to the success of the lodging establishment.
What is the work environment like for Lodging House Keepers?
Lodging House Keepers typically work in a fast-paced and demanding environment. They may be required to work long hours, including weekends and holidays. However, they also have the opportunity to work with a variety of people and make a positive impact on the guest experience.
What type of training is required to become a Lodging House Keeper?
Most Lodging House Keepers receive on-the-job training. However, some employers may require candidates to have a high school diploma or equivalent. Additionally, some Lodging House Keepers may choose to take courses in housekeeping management or hospitality.