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Lance Perkins
Parlor Maid
Summary
Highly motivated and results-oriented Parlor Maid with over 5 years of experience in managing a team of 7, ensuring impeccable cleanliness and organization of establishments. Proven ability to develop and implement innovative cleaning systems, reducing cleaning time by 20%. Expertise in training new employees, maintaining inventory, and collaborating with other departments to deliver exceptional guest experiences. Committed to eco-friendly practices and exceptional customer service, consistently exceeding expectations in resolving guest requests and addressing cleanliness concerns.
Education
Associate’s Degree in Hospitality Management
January 2016
Skills
- Dusting and polishing furniture
- Vacuuming and mopping floors
- Cleaning bathrooms and kitchens
- Making beds and changing linens
- Washing and ironing clothes
- Running errands
Work Experience
Parlor Maid
- Collaborated with other departments to meet the needs of guests and ensure a positive experience.
- Utilized ecofriendly cleaning products and practices to promote environmental sustainability.
- Provided exceptional customer service, responding promptly to guest requests and resolving issues efficiently.
- Inspected rooms and public areas regularly to identify and address cleanliness concerns.
Parlor Maid
- Managed a team of 7 parlor maids, ensuring the cleanliness and organization of the establishment.
- Developed and implemented a new cleaning system that reduced cleaning time by 20%.
- Trained new employees on proper cleaning techniques and safety protocols.
- Maintained inventory of cleaning supplies and equipment, ensuring adequate stock levels.
Certificates
- Certified Housekeeping Professional (CHP)
- Certified Guest Service Professional (CGSP)
- Certified Infection Control Specialist (CICS)
- Certified Green Cleaner (CGC)
Languages
- English
- French
- German
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How To Write Resume For Parlor Maid
- Highlight your experience in leading and managing a team of parlor maids, showcasing your ability to motivate staff and ensure high cleaning standards.
- Quantify your accomplishments whenever possible, such as reducing cleaning time by a specific percentage or resolving a certain number of guest requests.
- Emphasize your knowledge of eco-friendly cleaning practices and your commitment to environmental sustainability, as this is becoming increasingly important to employers and guests alike.
- Showcase your problem-solving skills and ability to handle unexpected situations effectively, as parlor maids often need to address various cleaning challenges and emergencies.
- Proofread your resume carefully for any errors, as attention to detail is crucial in this role.
Essential Experience Highlights for a Strong Parlor Maid Resume
- Leading and motivating a team of 7 parlor maids to maintain a spotless and organized work environment.
- Developing and implementing an innovative cleaning system that reduced cleaning time by 20%, optimizing efficiency and productivity.
- Training new employees on proper cleaning techniques and safety protocols, fostering a culture of professionalism and quality.
- Managing inventory of cleaning supplies and equipment, ensuring adequate stock levels and minimizing disruption to operations.
- Collaborating with other departments to address guest needs and ensure a positive and memorable experience.
- Implementing eco-friendly cleaning products and practices, promoting environmental sustainability and reducing chemical exposure.
- Providing exceptional customer service by promptly responding to guest requests, resolving issues efficiently, and maintaining a positive attitude.
Frequently Asked Questions (FAQ’s) For Parlor Maid
What are the primary duties and responsibilities of a Parlor Maid?
Parlor Maids are responsible for maintaining the cleanliness and organization of guest rooms, public areas, and other designated areas in hotels, resorts, and other hospitality establishments. Their duties may include dusting and polishing furniture, vacuuming and mopping floors, cleaning bathrooms and kitchens, making beds and changing linens, and washing and ironing clothes.
What skills and qualities are essential for a successful Parlor Maid?
Successful Parlor Maids typically possess a strong work ethic, attention to detail, and a commitment to providing excellent customer service. They are also physically fit and able to perform repetitive tasks for extended periods. Additionally, they often have a basic understanding of cleaning products and techniques.
What is the career path for a Parlor Maid?
With experience and additional training, Parlor Maids may advance to supervisory roles, such as Housekeeping Supervisor or Executive Housekeeper. They may also specialize in specific areas, such as laundry or linen management.
What are the common challenges faced by Parlor Maids?
Parlor Maids may face challenges such as working in a fast-paced environment, handling heavy workloads, and meeting the expectations of guests and management. They may also encounter occasional difficult guests or unpleasant cleaning situations.
What is the average salary for a Parlor Maid?
The average salary for a Parlor Maid in the United States is approximately $12 per hour, according to the Bureau of Labor Statistics. However, salaries may vary depending on factors such as experience, location, and the size of the establishment.
What are the benefits of working as a Parlor Maid?
Benefits of working as a Parlor Maid may include flexible work hours, the opportunity to work in a team environment, and the satisfaction of providing a clean and comfortable environment for guests.
What advice would you give to someone who wants to become a Parlor Maid?
To become a Parlor Maid, it is recommended to gain experience in cleaning and hospitality settings. Volunteering at a local hotel or taking a housekeeping course can provide valuable skills and knowledge. Additionally, obtaining a high school diploma or GED is typically a minimum requirement.
Are there any certifications or training programs available for Parlor Maids?
Yes, there are various certifications and training programs available for Parlor Maids. These programs can provide specialized knowledge and skills, such as environmentally friendly cleaning techniques or linen management. Some certifications offered include the Certified Guest Room Attendant (CGRA) from the American Hotel & Lodging Association (AHLA) and the Certified Housekeeping Executive (CHE) from the International Executive Housekeepers Association (IEHA).