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Braxton Flores
Elevators, Escalators, and Dumbwaiters Service Representative
Summary
I am an Elevators, Escalators, and Dumbwaiters Service Representative with over 10 years of experience in the field. I have a proven track record of success in maintaining and repairing elevators, escalators, and dumbwaiters, and I am committed to providing excellent customer service. I am proficient in all aspects of elevator, escalator, and dumbwaiter maintenance and repair, including diagnosing and repairing mechanical, electrical, and hydraulic issues. I am also experienced in developing and implementing preventative maintenance programs, and I have a strong understanding of elevator, escalator, and dumbwaiter safety codes and regulations.
Education
Bachelor of Science in Mechanical Engineering
October 2018
Skills
- Elevator Troubleshooting
- Escalator Repair
- Dumbwaiter Maintenance
- Hydraulic Elevator Repair
- Traction Elevator Installation
- Escalator Modernization
Work Experience
Elevators, Escalators, and Dumbwaiters Service Representative
- Utilized advanced diagnostic tools and equipment to troubleshoot complex elevator, escalator, and dumbwaiter problems.
- Developed and implemented a preventative maintenance program for a highrise office building, reducing downtime by 25%.
- Successfully completed over 50 elevator modernization projects, upgrading old systems to meet current safety and efficiency standards.
- Trained and mentored junior technicians, ensuring a high level of technical proficiency and customer service.
Elevators, Escalators, and Dumbwaiters Service Representative
- Consistently met or exceeded monthly service level agreements for elevator, escalator, and dumbwaiter maintenance contracts.
- Performed preventative maintenance inspections on over 100 elevators per month, ensuring compliance with regulatory codes and safety standards.
- Diagnosed and repaired a variety of elevator, escalator, and dumbwaiter malfunctions, including mechanical, electrical, and hydraulic issues.
- Replaced and repaired elevator doors, hoist ropes, traction machines, and other critical components.
Accomplishments
- Successfully diagnosed and repaired complex hydraulic elevator system failure, restoring service within 6 hours
- Implemented preventive maintenance program that reduced unplanned elevator outages by 25%
- Trained and mentored junior technicians, ensuring adherence to safety and industry standards
- Developed innovative maintenance protocol to optimize elevator performance and extend equipment life
- Collaborated with engineers and architects to design and install custom elevator systems for highrise buildings
Awards
- National Elevator Industry Educational Program (NEIEP) Certification
- Otis Elevator Excellence Award for Outstanding Customer Service
- Elevator Industry Association (EIA) Safety Recognition Award
- Schindler Elevator Gold Star Award for Technical Excellence
Certificates
- Certified Elevator Inspector (CEI)
- Certified Escalator Inspector (CEI)
- Certified Dumbwaiter Inspector (CDI)
- National Elevator Industry Education Program (NEIEP) Certification
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Essential Experience Highlights for a Strong Elevators, Escalators, and Dumbwaiters Service Representative Resume
- Perform preventative maintenance inspections on elevators, escalators, and dumbwaiters.
- Diagnose and repair elevator, escalator, and dumbwaiter malfunctions.
- Replace and repair elevator doors, hoist ropes, traction machines, and other critical components.
- Develop and implement preventative maintenance programs.
- Train and mentor junior technicians.
- Provide excellent customer service.
Frequently Asked Questions (FAQ’s) For Elevators, Escalators, and Dumbwaiters Service Representative
What is the difference between an elevator and an escalator?
An elevator is a vertical transportation device that moves people or goods between floors of a building. An escalator is a moving staircase that transports people between floors of a building.
What is a dumbwaiter?
A dumbwaiter is a small elevator that is used to transport food and other items between floors of a building.
What are the most common problems with elevators?
The most common problems with elevators are mechanical problems, electrical problems, and hydraulic problems.
What are the most common problems with escalators?
The most common problems with escalators are mechanical problems and electrical problems.
What are the most common problems with dumbwaiters?
The most common problems with dumbwaiters are mechanical problems and electrical problems.
How can I prevent problems with my elevator, escalator, or dumbwaiter?
You can prevent problems with your elevator, escalator, or dumbwaiter by having it regularly inspected and maintained by a qualified technician.