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Koa Russell
Supervising Broker
Summary
Highly experienced and accomplished Supervising Broker with over 5 years of experience in the real estate industry. Proven ability to manage teams, develop and implement training programs, and ensure compliance with industry regulations. Expertise in brokerage management, real estate finance, negotiation, and risk management. Committed to providing excellent customer service and maintaining a positive reputation for the brokerage.
Education
Bachelor’s Degree in Real Estate
January 2018
Skills
- Real Estate Law
- Risk Management
- Strategic Planning
- Brokerage Management
- Real Estate Finance
- Negotiation
Work Experience
Supervising Broker
- Handled client complaints and grievances promptly and effectively, maintaining a positive reputation for the brokerage.
- Spearheaded the implementation of a customer relationship management (CRM) system to enhance agent productivity and communication.
- Developed marketing and outreach strategies to attract and retain topperforming agents.
- Provided ongoing mentorship and support to new and experienced agents, fostering their professional development.
Supervising Broker
- Managed a team of 50+ real estate agents, ensuring compliance with industry regulations and ethical standards.
- Developed and implemented comprehensive training programs for agents, covering topics such as legal requirements, ethical conduct, and market trends.
- Established and maintained relationships with regulatory agencies, including the Department of Real Estate and the National Association of Realtors.
- Conducted regular audits to ensure compliance with industry standards, including fair housing laws and financial regulations.
Accomplishments
- Increased brokerage revenue by 15% through strategic planning, agent recruitment, and innovative marketing initiatives.
- Established a comprehensive agent training program, resulting in a 12% improvement in agent productivity.
- Negotiated and closed complex real estate transactions, resolving legal and financial challenges to maximize client satisfaction.
- Developed and implemented a new technology platform, streamline brokerage operations and enhance agent efficiency.
- Led the brokerage to achieve a 98% client satisfaction rating through proactive communication and exceptional service.
Awards
- Recognized as Broker of the Year by the local Real Estate Board, demonstrating exceptional leadership and sales performance.
- Awarded the Five Star Real Estate Professional designation, acknowledging outstanding client service and industry knowledge.
- Recipient of the Presidents Club Award, recognizing topperforming brokers in the national brokerage network.
- Honored with the Ethical Broker of the Year award for maintaining the highest standards of integrity and professionalism.
Certificates
- Certified Real Estate Brokerage Manager (CRB)
- Graduate, REALTOR® Institute (GRI)
- Certified Residential Specialist (CRS)
- Accredited Buyer’s Representative (ABR)
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How To Write Resume For Supervising Broker
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Highlight your ability to lead and motivate a team of agents.
- Showcase your knowledge of real estate law and regulations by mentioning any relevant certifications or training.
- Tailor your resume to each job you apply for by highlighting the skills and experience that are most relevant to the specific role.
- Proofread your resume carefully before submitting it to ensure that there are no errors.
Essential Experience Highlights for a Strong Supervising Broker Resume
- Supervise and manage a team of real estate agents, providing guidance and support as needed.
- Develop and implement training programs for agents, covering topics such as legal requirements, ethical conduct, and market trends.
- Ensure compliance with industry regulations, including fair housing laws, and financial regulations.
- Conduct regular audits to assess compliance with industry standards.
- Handle client complaints and grievances promptly and effectively, maintaining a positive reputation for the brokerage.
- Spearhead the implementation of new technologies and systems to enhance agent productivity and communication.
- Develop marketing and outreach strategies to attract and retain top-performing agents.
Frequently Asked Questions (FAQ’s) For Supervising Broker
What are the key responsibilities of a Supervising Broker?
Supervising Brokers are responsible for managing a team of real estate agents, ensuring compliance with industry regulations, developing and implementing training programs, conducting regular audits, handling client complaints, and spearheading the implementation of new technologies and systems.
What are the qualifications for becoming a Supervising Broker?
Supervising Brokers typically need a bachelor’s degree in real estate or a related field, as well as several years of experience in the real estate industry. They must also pass a state licensing exam and complete continuing education courses.
What are the career prospects for Supervising Brokers?
Supervising Brokers can advance to senior management positions within real estate companies, such as general manager or regional manager. They may also choose to open their own brokerage firm.
What are the challenges of being a Supervising Broker?
Supervising Brokers face a number of challenges, including managing a large team of agents, ensuring compliance with industry regulations, and handling client complaints. They must also be able to adapt to the ever-changing real estate market.
What are the rewards of being a Supervising Broker?
Supervising Brokers can experience a number of rewards, including the satisfaction of helping agents succeed, the opportunity to make a significant impact on their company, and the potential for a high income.
What are some tips for being a successful Supervising Broker?
To be a successful Supervising Broker, it is important to have strong leadership and management skills, be knowledgeable about the real estate industry, and be able to handle the challenges of the job.