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Gideon Watson
Registration Clerk
Summary
Highly motivated and experienced Registration Clerk with a proven track record of providing exceptional patient care and administrative support in fast-paced healthcare environments. Proficient in patient registration, insurance verification, data entry, customer service, and HIPAA compliance. Excellent communication, organizational, and problem-solving skills, with a strong commitment to accuracy and confidentiality.
Key accomplishments include registering over 500 patients per day, reducing account receivables by streamlining patient invoice processing, and providing clear guidance to patients on insurance enrollment and billing inquiries.
Education
Associate Degree in Health Information Management
January 2018
Skills
- Medical Terminology
- Patient Registration
- Insurance Verification
- Data Entry
- Customer Service
- HIPAA Compliance
Work Experience
Registration Clerk
- Managed patient files, including medical records, consent forms, and other sensitive documents.
- Collaborated effectively with medical staff, including nurses, doctors, and technicians.
- Utilized electronic health record (EHR) systems to record and retrieve patient information.
- Maintained a clean and organized work area, adhering to confidentiality protocols.
Registration Clerk
- Registered over 500 patients per day, verifying insurance and demographic information.
- Processed patient invoices, ensuring timely payments and reducing account receivables.
- Scheduled appointments and maintained patient records, ensuring accurate and efficient patient flow.
- Assisted patients with insurance enrollment and billing inquiries, providing clear and helpful guidance.
Accomplishments
- Successfully implemented a new software system that streamlined the registration process, reducing wait times by 40%
- Developed and implemented a training program that improved accuracy and efficiency for new registration clerks, resulting in a 15% reduction in errors
- Created a userfriendly registration guide that simplified the process for patients, resulting in improved satisfaction ratings
- Identified and resolved a technical issue that was causing delays in registration, minimizing patient inconvenience and maximizing efficiency
- Successfully implemented a new online registration system that provided convenience and increased accessibility for patients
Awards
- Employee of the Year for exceptional customer service and efficiency in registration processing
- Received a Safety Commendation for maintaining a safe and orderly registration environment
- Recognized for providing exceptional support to patients during a highvolume registration period
- Nominated for a Patient Care Award for consistently going above and beyond in assisting patients with registration
Certificates
- Certified Patient Access Technician (CPAT)
- Certified Registration Specialist (CRS)
- Certified Medical Office Assistant (CMA)
- Certified Professional Biller (CPB)
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How To Write Resume For Registration Clerk
- Highlight your medical terminology and patient registration skills, as they are essential for this role.
- Demonstrate your customer service skills and ability to interact with patients in a professional and compassionate manner.
- Emphasize your knowledge of HIPAA compliance regulations and your commitment to patient privacy.
- Showcase your organizational and time management abilities, as you will be responsible for managing multiple tasks in a fast-paced environment.
Essential Experience Highlights for a Strong Registration Clerk Resume
- Register patients, verifying insurance and demographic information
- Process patient invoices, ensuring timely payments and reducing account receivables
- Schedule appointments and maintain patient records, ensuring accurate and efficient patient flow
- Assist patients with insurance enrollment and billing inquiries, providing clear and helpful guidance
- Manage patient files, including medical records, consent forms, and other sensitive documents
- Collaborate effectively with medical staff, including nurses, doctors, and technicians
- Utilize electronic health record (EHR) systems to record and retrieve patient information
- Maintain a clean and organized work area, adhering to confidentiality protocols
Frequently Asked Questions (FAQ’s) For Registration Clerk
What is the primary role of a Registration Clerk?
A Registration Clerk is responsible for registering patients, verifying insurance and demographic information, processing patient invoices, scheduling appointments, maintaining patient records, and assisting patients with insurance enrollment and billing inquiries.
What are the key skills required for a Registration Clerk?
Key skills required for a Registration Clerk include medical terminology, patient registration, insurance verification, data entry, customer service, and HIPAA compliance.
What type of work environment can I expect as a Registration Clerk?
Registration Clerks typically work in fast-paced healthcare environments, such as hospitals, clinics, and medical offices.
What are the career advancement opportunities for a Registration Clerk?
With experience, Registration Clerks can advance to roles such as Patient Access Supervisor, Medical Records Technician, or Health Information Management Specialist.
Is certification required to become a Registration Clerk?
Certification is not typically required to become a Registration Clerk, but it can enhance your qualifications and career prospects.
What is the average salary for a Registration Clerk?
The average salary for a Registration Clerk varies depending on experience, location, and employer. According to Indeed, the average salary for a Registration Clerk in the United States is approximately $35,000 per year.