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Hudson Torres
Order Entry Clerk
Summary
Highly motivated and experienced Order Entry Clerk with a proven track record of processing over 500 orders daily, ensuring accurate data entry and timely shipment. Proven ability to utilize inventory management systems to track stock levels, manage backorders, and optimize inventory. Excellent customer service skills, with a strong ability to resolve order discrepancies, address concerns, and provide excellent customer service. Experience in auditing and verifying order fulfillment, ensuring compliance with company policies and customer requirements.
Expertise in maintaining accurate and up-to-date order records, facilitating efficient order tracking and retrieval. Proven ability to collaborate with warehouse and shipping departments to coordinate order fulfillment and ensure timely delivery. Experience in processing high-volume orders during peak seasons, maintaining accuracy and efficiency under increased workload. Proficient in utilizing ERP software to manage orders, track inventory, and generate reports.
Education
Associate’s Degree in Business Administration
May 2015
Skills
- Order Processing
- Inventory Management
- Data Entry
- Customer Service
- Invoicing
- Shipping and Receiving
Work Experience
Order Entry Clerk
- Maintained accurate and uptodate order records, facilitating efficient order tracking and retrieval.
- Collaborated with warehouse and shipping departments to coordinate order fulfillment and ensure timely delivery.
- Processed highvolume orders during peak seasons, maintaining accuracy and efficiency under increased workload.
- Utilized ERP software to manage orders, track inventory, and generate reports.
Order Entry Clerk
- Processed over 500 orders daily, ensuring accurate data entry and timely shipment.
- Utilized an inventory management system to track stock levels, manage backorders, and optimize inventory.
- Collaborated with customers to resolve order discrepancies, address concerns, and provide excellent customer service.
- Audited and verified order fulfillment, ensuring compliance with company policies and customer requirements.
Accomplishments
- Processed over 1,000 orders per day, maintaining 99.5% accuracy and meeting all customer deadlines.
- Implemented a new order tracking system that reduced order processing time by 20%.
- Trained new order entry staff on company procedures, ensuring a smooth onboarding process.
- Developed and implemented a new process for handling backorders, improving customer satisfaction and reducing order cancellations.
- Led a project to streamline the order entry process, resulting in a 15% reduction in processing costs.
Awards
- Won the Order Entry Excellence Award for consistently exceeding performance expectations.
- Recognized for exceptional customer service skills, resolving over 100 customer inquiries per month.
- Received a Quality Assurance Award for maintaining a consistent error rate of less than 1%.
- Honored with a Team Player Award for collaborating effectively with colleagues to achieve team goals.
Certificates
- Certified Order Entry Specialist (COES)
- Order Management Certified Professional (OMCP)
- Lean Six Sigma Green Belt
- Certified Supply Chain Professional (CSCP)
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How To Write Resume For Order Entry Clerk
- Highlight your accuracy and attention to detail.
- Demonstrate your proficiency in inventory management.
- Emphasize your customer service skills.
- Showcase your ability to work in a fast-paced environment.
- Quantify your accomplishments whenever possible.
Essential Experience Highlights for a Strong Order Entry Clerk Resume
- Process orders accurately and efficiently, ensuring timely shipment.
- Utilize inventory management systems to track stock levels, manage backorders, and optimize inventory.
- Collaborate with customers to resolve order discrepancies, address concerns, and provide excellent customer service.
- Audit and verify order fulfillment, ensuring compliance with company policies and customer requirements.
- Maintain accurate and up-to-date order records, facilitating efficient order tracking and retrieval.
- Collaborate with warehouse and shipping departments to coordinate order fulfillment and ensure timely delivery.
- Process high-volume orders during peak seasons, maintaining accuracy and efficiency under increased workload.
- Utilize ERP software to manage orders, track inventory, and generate reports.
Frequently Asked Questions (FAQ’s) For Order Entry Clerk
What is the primary role of an Order Entry Clerk?
The primary role of an Order Entry Clerk is to process customer orders accurately and efficiently, ensuring that goods or services are delivered as per customer requirements.
What skills are essential for an Order Entry Clerk?
Essential skills for an Order Entry Clerk include strong attention to detail, proficiency in data entry, excellent communication skills, knowledge of inventory management systems, and the ability to work efficiently in a fast-paced environment.
How can I improve my resume for an Order Entry Clerk position?
To improve your resume for an Order Entry Clerk position, focus on highlighting your experience in order processing, inventory management, and customer service. Use specific examples to demonstrate your skills and quantify your accomplishments whenever possible.
What are the career prospects for an Order Entry Clerk?
Order Entry Clerks can advance to roles such as Inventory Control Clerk, Warehouse Supervisor, or Customer Service Representative. With additional education and experience, they may also qualify for management positions.
What is the salary range for an Order Entry Clerk?
The salary range for an Order Entry Clerk can vary depending on factors such as experience, location, and industry. According to Salary.com, the average salary for an Order Entry Clerk in the United States is around $35,000 per year.
What are the common challenges faced by Order Entry Clerks?
Common challenges faced by Order Entry Clerks include processing high volumes of orders, managing backorders, resolving customer inquiries, and working in a fast-paced environment. They must also stay up-to-date with company policies and procedures, as well as any changes to inventory or product offerings.
What is the best way to prepare for an Order Entry Clerk interview?
To prepare for an Order Entry Clerk interview, research the company and the specific role. Practice answering common interview questions related to order processing, inventory management, and customer service. Be prepared to discuss your experience and skills, and how they align with the requirements of the position.