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Bernard Ward
Civil Service Clerk
Summary
Highly experienced Civil Service Clerk with over 10 years of experience in managing a team of 10 employees, processing and reviewing civil service applications, developing and implementing new systems, providing training and development to new employees, conducting background investigations, maintaining a database of civil service employees, preparing and processing payroll, and answering inquiries from the public. Proficient in technical writing, Microsoft Office Suite, data entry, customer service, communication, and organization.
Education
Bachelor’s degree in Public Administration, Human Resources
April 2017
Skills
- Technical Writing
- Microsoft Office Suite
- Data Entry
- Customer Service
- Communication
- Organization
Work Experience
Civil Service Clerk
- Conducted background investigations and security clearances for potential civil service hires, ensuring compliance with agency policies and regulations.
- Developed and maintained a database of civil service employees, tracking their positions, salaries, and performance evaluations.
- Prepared and processed payroll for over 250 civil service employees, ensuring accuracy and compliance with tax laws and regulations.
- Answered inquiries from the public and other stakeholders regarding civil service policies and procedures, providing clear and accurate information.
Civil Service Clerk
- Managed a team of 10 employees, providing guidance and support on civil service regulations and procedures.
- Processed and reviewed over 1,000 applications for civil service positions, ensuring compliance with eligibility requirements.
- Developed and implemented a new system for tracking and monitoring employee benefits, resulting in a 20% increase in efficiency.
- Provided training and development to over 50 new civil service employees, covering topics such as ethical conduct and performance management.
Accomplishments
- Developed and implemented a new filing system, reducing processing time by 20% and improving accuracy by 15%.
- Spearheaded a team to streamline document review and approval processes, resulting in a 30% increase in efficiency.
- Successfully managed a high volume of confidential documents, ensuring complete security and compliance.
- Proactively identified and resolved process inefficiencies, leading to improved workflow and reduced turnaround times.
- Developed training materials and conducted workshops to enhance knowledge and skills of new and existing staff.
Awards
- Recipient of the Outstanding Civil Service Clerk Award for exceptional performance and dedication to the organization.
- Recognized as Employee of the Month for consistently exceeding expectations in providing exceptional customer service.
- Awarded the Team Excellence Award for collaborating effectively and contributing to a successful project completion.
- Recognized for exceptional attention to detail and accuracy in processing sensitive data.
Certificates
- Certified Civil Service Clerk
- Municipal Clerk Certification
- Payroll Specialist Certification
- Fraud Examiner Certification
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Essential Experience Highlights for a Strong Civil Service Clerk Resume
- Managed a team of 10 employees, providing guidance and support on civil service regulations and procedures.
- Processed and reviewed over 1,000 applications for civil service positions, ensuring compliance with eligibility requirements.
- Developed and implemented a new system for tracking and monitoring employee benefits, resulting in a 20% increase in efficiency.
- Provided training and development to over 50 new civil service employees, covering topics such as ethical conduct and performance management.
- Conducted background investigations and security clearances for potential civil service hires, ensuring compliance with agency policies and regulations.
- Developed and maintained a database of civil service employees, tracking their positions, salaries, and performance evaluations.
- Prepared and processed payroll for over 250 civil service employees, ensuring accuracy and compliance with tax laws and regulations.
- Answered inquiries from the public and other stakeholders regarding civil service policies and procedures, providing clear and accurate information.
Frequently Asked Questions (FAQ’s) For Civil Service Clerk
What is a Civil Service Clerk?
A Civil Service Clerk is responsible for providing administrative support to a government agency or department. They may perform a variety of tasks, such as processing paperwork, answering phones, and providing information to the public.
What are the qualifications for a Civil Service Clerk?
The qualifications for a Civil Service Clerk vary depending on the agency or department, but typically include a high school diploma or equivalent and some experience in an office setting.
What is the salary for a Civil Service Clerk?
The salary for a Civil Service Clerk varies depending on the agency or department, but typically ranges from $30,000 to $50,000 per year.
What are the benefits of working as a Civil Service Clerk?
The benefits of working as a Civil Service Clerk include job security, a good salary and benefits package, and the opportunity to make a difference in your community.
What are the challenges of working as a Civil Service Clerk?
The challenges of working as a Civil Service Clerk include dealing with a large volume of paperwork, working under pressure, and meeting deadlines.
How can I prepare for a career as a Civil Service Clerk?
You can prepare for a career as a Civil Service Clerk by getting a good education, gaining experience in an office setting, and taking a civil service exam.
What is the job outlook for Civil Service Clerks?
The job outlook for Civil Service Clerks is expected to be good over the next few years.