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Gideon Gonzalez
Shipping Assistant
Summary
Highly accomplished Shipping Assistant with 5+ years of experience in managing and coordinating shipping operations for high-volume e-commerce businesses. Proven ability to streamline processes, optimize costs, and ensure timely and accurate delivery of products. Expertise in inventory management, order fulfillment, shipment tracking, and carrier negotiations.
Successfully managed over 250 orders per day, processed shipping documents, and negotiated competitive shipping rates. Developed and implemented shipping procedures that improved efficiency by 20%. Resolved shipping discrepancies and customer issues promptly and effectively, maintaining a high level of customer satisfaction.
Education
Bachelor’s in Supply Chain Management or Logistics
July 2017
Skills
- Inventory Management
- Order Fulfillment
- Shipment Tracking
- Carrier Management
- Freight Auditing
- Cross-Docking
Work Experience
Shipping Assistant
- Managed inventory levels and coordinated with warehouse personnel to ensure seamless product flow.
- Inspected and packaged products to meet shipping regulations and customer specifications.
- Utilized shipping software and tracking systems to monitor and track shipments.
- Resolved shipping discrepancies, delays, and customer issues promptly and effectively.
Shipping Assistant
- Managed and coordinated shipping operations for over 250 orders per day, ensuring timely and accurate delivery.
- Processed and verified shipping documents, including bills of lading, packing lists, and commercial invoices.
- Negotiated with carriers to secure competitive shipping rates and optimize transportation costs.
- Developed and implemented shipping procedures to streamline operations and improve efficiency.
Accomplishments
- Optimized shipping processes by implementing a new tracking system, resulting in a 15% reduction in shipping errors.
- Reduced shipping costs by negotiating lower rates with carriers, saving the company over $20,000 annually.
- Improved customer satisfaction by streamlining the shipping and tracking process, reducing customer inquiries by 25%.
- Successfully managed a team of shipping associates, ensuring efficient and accurate order fulfillment.
- Implemented a quality control program to minimize shipping errors and maintain high customer satisfaction.
Awards
- Employee of the Month for consistently exceeding performance expectations in shipping operations.
- Shipping Excellence Award for outstanding contributions to improving shipping efficiency.
- Recognition for exceptional customer service in shipping operations.
Certificates
- Certified Shipping Associate (CSA)
- Certified Logistics Associate (CLA)
- Lean Six Sigma Green Belt
- OSHA Forklift Certification
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How To Write Resume For Shipping Assistant
- Highlight your experience in managing high-volume shipping operations and quantifying your achievements in terms of efficiency improvements and cost savings.
- Demonstrate your knowledge of shipping regulations and best practices, as well as your ability to negotiate effectively with carriers.
- Emphasize your proficiency in using shipping software and tracking systems to manage and monitor shipments.
- Showcase your problem-solving skills and ability to resolve shipping issues promptly and effectively.
- Use specific examples to demonstrate your experience and the value you can bring to a potential employer.
Essential Experience Highlights for a Strong Shipping Assistant Resume
- Manage and coordinate shipping operations to ensure timely and accurate delivery of products.
- Process and verify shipping documents, including bills of lading, packing lists, and commercial invoices.
- Negotiate with carriers to secure competitive shipping rates and optimize transportation costs.
- Develop and implement shipping procedures to streamline operations and improve efficiency.
- Manage inventory levels and coordinate with warehouse personnel to ensure seamless product flow.
- Inspect and package products to meet shipping regulations and customer specifications.
- Utilize shipping software and tracking systems to monitor and track shipments.
- Resolve shipping discrepancies, delays, and customer issues promptly and effectively.
Frequently Asked Questions (FAQ’s) For Shipping Assistant
What are the key responsibilities of a Shipping Assistant?
The key responsibilities of a Shipping Assistant include managing and coordinating shipping operations, processing and verifying shipping documents, negotiating with carriers, developing and implementing shipping procedures, managing inventory levels, inspecting and packaging products, utilizing shipping software and tracking systems, and resolving shipping discrepancies and customer issues.
What qualifications are required to become a Shipping Assistant?
To become a Shipping Assistant, you typically need a high school diploma or equivalent, as well as experience in shipping and receiving or a related field. Some employers may prefer candidates with a bachelor’s degree in supply chain management or logistics.
What skills are important for a Shipping Assistant?
Important skills for a Shipping Assistant include inventory management, order fulfillment, shipment tracking, carrier management, freight auditing, cross-docking, problem-solving, communication, and customer service.
What is the career outlook for Shipping Assistants?
The career outlook for Shipping Assistants is expected to be good, with a projected 6% growth in employment from 2021 to 2031. This growth is expected to be driven by the increasing demand for e-commerce and global trade.
What are the earning prospects for Shipping Assistants?
The median annual salary for Shipping Assistants was $39,290 in May 2021. The lowest 10 percent earned less than $25,850, and the highest 10 percent earned more than $64,290.
What are the benefits of working as a Shipping Assistant?
Benefits of working as a Shipping Assistant include the opportunity to work in a fast-paced environment, learn about the shipping industry, and develop valuable skills in inventory management, order fulfillment, and customer service.