Are you a seasoned Shipping Support Clerk seeking a new career path? Discover our professionally built Shipping Support Clerk Resume Template. This time-saving tool provides a solid foundation for your job search. Simply click “Edit Resume” to customize it with your unique experiences and achievements. Customize fonts and colors to match your personal style and increase your chances of landing your dream job. Explore more Resume Templates for additional options.
Gordon Morris
Shipping Support Clerk
Summary
Highly accomplished Shipping Support Clerk with over 5 years of experience in the logistics industry. Proficient in processing and verifying shipping orders, ensuring timely and accurate delivery of goods. Exceptional communication and customer service skills, consistently resolving shipping issues and maintaining high levels of satisfaction. Collaborated with warehouse staff to ensure timely order fulfillment and inventory management. Managed shipping documentation, including bills of lading, packing lists, and customs forms. Negotiated shipping rates with carriers to optimize costs and improve efficiency. Developed and implemented SOPs for shipping and receiving operations, enhancing accuracy and efficiency. Demonstrated ability to identify and resolve discrepancies in shipping invoices, reducing overpayments and improving financial accuracy.
Education
Associate’s Degree in Logistics
March 2019
Skills
- Shipping Document Preparation
- Freight Rate Negotiation
- Carrier Selection and Management
- Bill of Lading Processing
- Tracking and Tracing Shipments
- Understanding of Incoterms
Work Experience
Shipping Support Clerk
- Negotiated shipping rates with carriers to optimize costs and improve efficiency.
- Developed and implemented SOPs for shipping and receiving operations, enhancing accuracy and efficiency.
- Utilized shipping software and databases to track shipments, monitor deliveries, and generate reports.
- Identified and resolved discrepancies in shipping invoices, reducing overpayments and improving financial accuracy.
Shipping Support Clerk
- Processed and verified over 200 shipping orders per day, ensuring timely and accurate delivery of goods.
- Assisted customers with inquiries and resolved shipping issues via phone, email, and live chat, maintaining high levels of satisfaction.
- Collaborated with warehouse staff to ensure timely order fulfillment and inventory management.
- Managed shipping documentation, including bills of lading, packing lists, and customs forms.
Accomplishments
- Successfully implemented a new shipping system, resulting in a 30% increase in shipping accuracy and a 15% reduction in shipping costs.
- Developed and implemented a training program for new Shipping Support Clerks, resulting in a 50% reduction in onthejob training time.
- Integrated a new order management system with the shipping system, resulting in a 20% reduction in order processing time.
- Developed and implemented a new shipping policy and procedure, reducing shipping errors by 25%.
- Led a team of Shipping Support Clerks in implementing a new warehouse management system, resulting in a 10% increase in warehouse efficiency.
Awards
- Shipping Support Clerk of the Year Award (2023)
- Exceptional Shipping Performance Award (2022)
- Shipping Support Clerk Excellence Award (2021)
Certificates
- Certified Shipping Clerk (CSC)
- Certified Import Specialist (CIS)
- Customs Trade Partnership Against Terrorism (C-TPAT)
Career Expert Tips:
- Select the ideal resume template to showcase your professional experience effectively.
- Master the art of resume writing to highlight your unique qualifications and achievements.
- Explore expertly crafted resume samples for inspiration and best practices.
- Build your best resume for free this new year with ResumeGemini. Enjoy exclusive discounts on ATS optimized resume templates.
How To Write Resume For Shipping Support Clerk
- Highlight your skills in shipping document preparation, freight rate negotiation, carrier selection and management, and bill of lading processing.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact on the company.
- Showcase your customer service skills and ability to resolve shipping issues effectively.
- Demonstrate your knowledge of Incoterms and international shipping regulations.
Essential Experience Highlights for a Strong Shipping Support Clerk Resume
- Processed and verified over 200 shipping orders per day, ensuring timely and accurate delivery of goods.
- Assisted customers with inquiries and resolved shipping issues via phone, email, and live chat, maintaining high levels of satisfaction.
- Collaborated with warehouse staff to ensure timely order fulfillment and inventory management.
- Managed shipping documentation, including bills of lading, packing lists, and customs forms.
- Negotiated shipping rates with carriers to optimize costs and improve efficiency.
- Developed and implemented SOPs for shipping and receiving operations, enhancing accuracy and efficiency.
- Utilized shipping software and databases to track shipments, monitor deliveries, and generate reports.
- Identified and resolved discrepancies in shipping invoices, reducing overpayments and improving financial accuracy.
Frequently Asked Questions (FAQ’s) For Shipping Support Clerk
What are the key responsibilities of a Shipping Support Clerk?
Shipping Support Clerks are responsible for processing and verifying shipping orders, managing shipping documentation, collaborating with warehouse staff, and resolving shipping issues. They may also be involved in negotiating shipping rates with carriers and developing shipping SOPs.
What skills are required to be a successful Shipping Support Clerk?
Shipping Support Clerks should have excellent communication and customer service skills, as well as a strong understanding of shipping processes and documentation. They should be proficient in using shipping software and databases, and have a working knowledge of Incoterms and international shipping regulations.
What are the career prospects for Shipping Support Clerks?
Shipping Support Clerks can advance their careers by taking on additional responsibilities, such as managing a team of shipping clerks or becoming a shipping manager. They may also specialize in a particular area of shipping, such as international shipping or hazardous materials shipping.
What is the average salary for a Shipping Support Clerk?
The average salary for a Shipping Support Clerk in the United States is around $40,000 per year.
What are some tips for writing a standout Shipping Support Clerk resume?
When writing a Shipping Support Clerk resume, be sure to highlight your skills in shipping document preparation, freight rate negotiation, carrier selection and management, and bill of lading processing. Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact on the company. Showcase your customer service skills and ability to resolve shipping issues effectively, and demonstrate your knowledge of Incoterms and international shipping regulations.