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Mike Bennett
Ward Secretary
Summary
Highly accomplished and experienced Ward Secretary with over 8 years of expertise in providing administrative and clerical support within the healthcare industry. Possesses a deep understanding of medical terminology, patient confidentiality, and HIPAA regulations. Proven ability to manage patient intake, schedule appointments, maintain medical records, and coordinate patient care seamlessly. Committed to delivering exceptional patient experiences and ensuring the smooth functioning of the ward.
Education
Bachelor of Science in Health Information Management
May 2015
Skills
- Patient Confidentiality
- Data Entry and Management
- Scheduling Appointments
- Medical Terminology
- Insurance Verification
- Chart Management and Retrieval
Work Experience
Ward Secretary
- Provided administrative support to medical staff, including preparing reports, managing schedules, and coordinating meetings.
- Managed ward supplies and equipment, ensuring adequate inventory levels and timely replenishment.
- Collaborated with other ward staff to provide a seamless and efficient patient experience.
- Utilized electronic health records (EHR) systems to track patient information and facilitate communication.
Ward Secretary
- Managed all administrative and clerical duties for the ward, including patient intake, scheduling appointments, and maintaining medical records.
- Processed and prioritized patient requests, ensuring timely and accurate responses.
- Assisted with the coordination of patient care, liaising between medical staff, patients, and families.
- Maintained confidentiality of patient information and adhered to all HIPAA regulations.
Accomplishments
- Streamlined patient data management processes, reducing errors by 20% and improving patient experiences.
- Developed and implemented a new system for tracking patient appointments, resulting in a 30% reduction in scheduling conflicts.
- Successfully managed highvolume patient scheduling, ensuring accurate and timely appointments for over 150 patients daily.
- Provided excellent customer service to patients and families, resolving inquiries and addressing concerns promptly.
- Established and maintained strong working relationships with healthcare providers, ensuring seamless communication and efficient patient care.
Awards
- Recognized for outstanding performance in patient care and administrative support.
- Received Excellent Service Award for consistently exceeding expectations in providing administrative assistance to healthcare professionals.
Certificates
- Certified Medical Administrative Assistant (CMAA)
- Registered Health Information Technician (RHIT)
- Advanced Certified Medical Assistant (AAMA)
- Certified Medical Secretary (CMS)
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How To Write Resume For Ward Secretary
- Highlight your patient care experience and your understanding of medical terminology.
- Quantify your accomplishments and provide specific examples of how you have improved efficiency or patient satisfaction.
- Proofread your resume carefully for any errors.
- Tailor your resume to each job you apply for, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Ward Secretary Resume
- Managed all administrative and clerical duties for the ward, including patient intake, scheduling appointments, and maintaining medical records.
- Processed and prioritized patient requests, ensuring timely and accurate responses.
- Assisted with the coordination of patient care, liaising between medical staff, patients, and families.
- Maintained confidentiality of patient information and adhered to all HIPAA regulations.
- Provided administrative support to medical staff, including preparing reports, managing schedules, and coordinating meetings.
- Managed ward supplies and equipment, ensuring adequate inventory levels and timely replenishment.
- Collaborated with other ward staff to provide a seamless and efficient patient experience.
Frequently Asked Questions (FAQ’s) For Ward Secretary
What are the key responsibilities of a Ward Secretary?
The key responsibilities of a Ward Secretary include managing patient intake, scheduling appointments, maintaining medical records, assisting with patient care, providing administrative support to medical staff, managing ward supplies and equipment, and collaborating with other ward staff.
What qualifications are required to become a Ward Secretary?
A high school diploma or equivalent is typically required to become a Ward Secretary. Some employers may prefer candidates with a degree in health information management or a related field.
What is the average salary for a Ward Secretary?
The average salary for a Ward Secretary is around $35,000 per year.
What are the job prospects for Ward Secretaries?
The job outlook for Ward Secretaries is expected to be good over the next few years. The increasing demand for healthcare services is expected to drive job growth in this field.
What are the advancement opportunities for Ward Secretaries?
With experience, Ward Secretaries can advance to roles such as Medical Records Technician, Patient Care Coordinator, or Office Manager.