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Sam Flores
Service and Repair Supervisor
Summary
Seasoned Service and Repair Supervisor with 10+ years of experience leading teams of technicians in complex repair and maintenance projects. Proven ability to develop and implement maintenance programs, reduce downtime, and optimize equipment performance. Skilled in technical troubleshooting, customer service, and safety compliance.
Key achievements include:
- Reduced downtime by 20% through the implementation of a comprehensive maintenance program.
- Developed and executed preventative maintenance strategies to identify potential issues before they caused major breakdowns.
- Managed a team of 10+ technicians, providing guidance and support on complex repair and maintenance projects.
- Utilized preventative maintenance strategies to identify potential issues before they caused major breakdowns.
- Trained technicians on new equipment and repair techniques.
Education
Associate Degree in Mechanical Engineering
March 2018
Skills
- Service Management
- Repair Management
- Technical Troubleshooting
- Equipment Repair
- Customer Service
- Team Management
Work Experience
Service and Repair Supervisor
- Supervised the installation, repair, and maintenance of electrical, mechanical, and hydraulic systems.
- Conducted regular inspections and assessments to ensure compliance with safety and regulatory standards.
- Coordinated with vendors and suppliers to procure parts and materials for repairs.
- Trained technicians on new equipment and repair techniques.
Service and Repair Supervisor
- Managed a team of 10+ technicians, providing guidance and support on complex repair and maintenance projects.
- Developed and implemented a comprehensive maintenance program that reduced downtime by 20%.
- Utilized preventative maintenance strategies to identify potential issues before they caused major breakdowns.
- Analyzed and interpreted diagnostic data to pinpoint equipment malfunctions and optimize performance.
Accomplishments
- Implemented a new preventative maintenance program that reduced equipment downtime by 15%.
- Led a team of technicians in troubleshooting and resolving complex equipment failures within critical deadlines.
- Successfully mentored and developed junior technicians, improving their technical skills and job performance.
- Developed and implemented new service protocols that enhanced efficiency and reduced service call times.
- Established a partnership with a leading equipment manufacturer, providing access to advanced technical training and support.
Awards
- Received the Excellence in Service and Repair award for consistently exceeding performance expectations.
- Recognized as Supervisor of the Year for outstanding leadership and team management skills.
- Awarded the Safety Excellence Commendation for maintaining an exceptional safety record within the department.
- Received the Customer Service Champion award for consistently delivering exceptional customer experiences.
Certificates
- Certified Service Technician (CST)
- Certified Master HVAC Technician
- Certified Plumbing Inspector
- Certified Electrical Technician
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How To Write Resume For Service and Repair Supervisor
- Highlight your technical skills and experience in your resume.
- Showcase your ability to manage a team and lead projects.
- Quantify your accomplishments whenever possible.
- Tailor your resume to each job you apply for.
- Proofread your resume carefully before submitting it.
Essential Experience Highlights for a Strong Service and Repair Supervisor Resume
- Supervise and manage a team of technicians.
- Develop and implement maintenance programs to minimize downtime and optimize equipment performance.
- Conduct regular inspections and assessments to ensure compliance with safety and regulatory standards.
- Troubleshoot and repair complex equipment malfunctions.
- Coordinate with vendors and suppliers to procure parts and materials for repairs.
- Train technicians on new equipment and repair techniques.
- Provide excellent customer service.
Frequently Asked Questions (FAQ’s) For Service and Repair Supervisor
What are the key skills required for a Service and Repair Supervisor?
The key skills required for a Service and Repair Supervisor include technical troubleshooting, equipment repair, customer service, team management, and service management.
What are the typical responsibilities of a Service and Repair Supervisor?
The typical responsibilities of a Service and Repair Supervisor include supervising and managing a team of technicians, developing and implementing maintenance programs, conducting regular inspections and assessments, troubleshooting and repairing complex equipment malfunctions, coordinating with vendors and suppliers, and providing excellent customer service.
What are the career prospects for a Service and Repair Supervisor?
The career prospects for a Service and Repair Supervisor are good. With experience, Service and Repair Supervisors can move into management positions, such as Maintenance Manager or Operations Manager.
What is the average salary for a Service and Repair Supervisor?
The average salary for a Service and Repair Supervisor is $75,000 per year.
What are the educational requirements for a Service and Repair Supervisor?
The educational requirements for a Service and Repair Supervisor typically include an associate degree in a related field, such as mechanical engineering, electrical engineering, or industrial maintenance.
What are the certification requirements for a Service and Repair Supervisor?
There are no specific certification requirements for a Service and Repair Supervisor, but some employers may prefer candidates who have certifications in relevant areas, such as electrical safety or mechanical maintenance.
What are the soft skills required for a Service and Repair Supervisor?
The soft skills required for a Service and Repair Supervisor include communication, interpersonal, and problem-solving skills.
What is the work environment for a Service and Repair Supervisor?
The work environment for a Service and Repair Supervisor is typically indoors, in a workshop or manufacturing setting. Service and Repair Supervisors may also work outdoors, on-site at customer locations.