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Nicolas Torres
Jet Handler
Summary
Highly accomplished Jet Handler with 5+ years of experience in the aviation industry. Consistently exceeded company expectations, achieving a 98% passenger satisfaction rating. Proficient in IATA Dangerous Goods Regulations and skilled in operating ground support equipment to facilitate efficient aircraft operations. Proven ability to provide exceptional customer service, ensuring a seamless and comfortable passenger experience.
Education
Aviation Management
March 2017
Skills
- Aircraft Ground Handling
- Equipment Operation
- Safety and Compliance
- Customer Service
- Problem Solving
- Communication
Work Experience
Jet Handler
- Collaborated effectively with flight crew, ground staff, and air traffic control to ensure seamless aircraft turnaround.
- Demonstrated exceptional attention to detail and accuracy in performing safety checks, ensuring the aircraft was ready for departure.
- Consistently maintained a high level of aircraft cleanliness and presentation, adhering to airline standards and ensuring passenger comfort.
- Provided excellent customer service, assisting passengers with boarding, baggage handling, and any other inquiries.
Jet Handler
- Consistently achieved high passenger satisfaction ratings, with an average score of 98%, exceeding company expectations.
- Successfully completed IATA (International Air Transport Association) training on Dangerous Goods Regulations, demonstrating expertise in handling hazardous materials.
- Proficient in using ground support equipment (GSE), including pushback tractors, baggage loaders, and stairs, to facilitate safe and efficient aircraft operations.
- Assisted in the preparation and completion of flight plans, ensuring accuracy and adherence to airline procedures.
Accomplishments
- Successfully handled over 500 aircraft landings and departures per month, ensuring a seamless and efficient operation.
- Trained and mentored new Jet Handlers, effectively transferring knowledge and fostering a positive work environment.
- Developed and implemented a new baggage handling system, reducing processing times by 20%.
- Collaborated with ground support teams to optimize aircraft turnaround times, resulting in increased efficiency and operational cost savings.
- Managed a team of Jet Handlers during peak season, effectively coordinating operations and ensuring all flights were handled professionally.
Awards
- Jet Handler of the Year Award, recognized for exceptional performance and dedication to the role.
- Safety Commendation for consistently adhering to safety procedures and demonstrating a commitment to hazard identification.
- Exceptional Customer Service Award for providing outstanding assistance to passengers and airline staff.
- Ground Operations Excellence Award for consistently exceeding expectations in aircraft marshaling and passenger assistance.
Certificates
- Certified Aviation Ground Services Professional (CAGSP)
- International Air Transport Association (IATA) Ground Handling Training Certificate
- Federal Aviation Administration (FAA) Part 139 Airport Operations Certificate
- Transport Security Administration (TSA) Transportation Worker Identification Credential (TWIC)
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How To Write Resume For Jet Handler
- Highlight your experience and skills in handling aircraft and ground support equipment.
- Demonstrate your knowledge of safety regulations and procedures.
- Emphasize your ability to provide excellent customer service.
- Showcase your teamwork and communication skills.
- Tailor your resume to each specific job application, highlighting the skills and experience that are most relevant to the position.
Essential Experience Highlights for a Strong Jet Handler Resume
- Handle aircraft servicing tasks, including fueling, baggage loading, and cleaning
- Ensure compliance with safety regulations and procedures
- Operate ground support equipment safely and efficiently
- Provide excellent customer service to passengers and crew
- Maintain a clean and presentable aircraft exterior and interior
- Coordinate with flight crew and ground staff to facilitate aircraft turnaround
- Monitor aircraft status and report any irregularities
Frequently Asked Questions (FAQ’s) For Jet Handler
What are the key responsibilities of a Jet Handler?
The key responsibilities of a Jet Handler include handling aircraft servicing tasks, ensuring compliance with safety regulations, operating ground support equipment, providing excellent customer service, and maintaining a clean and presentable aircraft.
What skills are required to be a successful Jet Handler?
To be a successful Jet Handler, you will need to have experience and skills in handling aircraft and ground support equipment, knowledge of safety regulations and procedures, excellent customer service skills, and teamwork and communication skills.
What is the work environment like for a Jet Handler?
Jet Handlers typically work in a fast-paced and demanding environment, as they are responsible for ensuring the safe and efficient operation of aircraft. They must be able to work independently and as part of a team, and they must be able to handle the physical demands of the job.
What are the career prospects for a Jet Handler?
Jet Handlers can advance their careers by gaining experience and skills in other areas of the aviation industry, such as aircraft maintenance, flight operations, or customer service. They may also move into management roles.
What is the average salary for a Jet Handler?
The average salary for a Jet Handler in the United States is around $35,000 per year.
What are the benefits of working as a Jet Handler?
The benefits of working as a Jet Handler include the opportunity to work in a fast-paced and challenging environment, the chance to travel, and the opportunity to make a difference in the lives of others.