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Luis Howard
Aging Department Supervisor
Summary
Highly motivated and results-oriented Aging Department Supervisor with over 8 years of experience in the financial industry. Proven ability to lead and motivate teams, implement process improvements, and negotiate payment plans to maximize revenue recovery. Proficient in SAP, WMS, and other aging-related software applications.
Education
Bachelor’s degree in Business Administration or a related field
February 2016
Skills
- Inventory Management
- Warehouse Management
- Aging Analysis
- Cycle Counting
- SAP
- WMS
Work Experience
Aging Department Supervisor
- Collaborated with accounting and finance teams to ensure compliance with regulatory requirements.
- Led the implementation of process improvements, enhancing efficiency and reducing costs in the aging process.
- Conducted regular performance evaluations and provided ongoing training to enhance staff capabilities.
- Identified and resolved bottlenecks in the aging workflow, optimizing processes and eliminating delays.
Aging Department Supervisor
- Supervised a team of aging department staff, ensuring efficient and timely processing of accounts receivable.
- Implemented a new aging system, reducing overdue payments by 15% and improving cash flow.
- Negotiated payment plans with delinquent customers, maximizing revenue recovery.
- Developed and maintained aging reports, providing accurate and timely data for decisionmaking.
Accomplishments
- Developed and implemented a comprehensive training program for new Aging Department supervisors, resulting in a 25% reduction in onboarding time and increased employee productivity.
- Spearheaded a team that redesigned the Aging Departments case management system, streamlining processes and reducing paperwork by 30%, freeing up staff time for resident care.
- Developed a community outreach program that connected isolated seniors with vital resources, resulting in a 20% increase in community engagement and a reduction in loneliness and isolation among residents.
- Implemented a falls prevention program that reduced the incidence of falls by 15%, improving resident safety and reducing healthcare costs.
- Developed a financial management program for seniors, providing guidance and assistance with budgeting, estate planning, and accessing financial aid, empowering them to maintain financial independence.
Awards
- Received the National Aging Services Association (NASA) Award for Excellence in Aging Services Supervision for leading innovative programs that improved the quality of life for seniors.
- Recognized with the State Association of Aging Services Professionals Award for Outstanding Leadership in Aging Services for developing a groundbreaking partnership with local healthcare providers to enhance care coordination for seniors.
- Received the National Association of Social Workers Award for Excellence in Social Work Practice in Aging for implementing a traumainformed approach to care for vulnerable seniors, leading to improved resident wellbeing.
- Recognized by the local chapter of the Alzheimers Association with the Caregiver Support Award for creating a support group for caregivers of seniors with dementia, providing respite and resources to caretakers.
Certificates
- Certified Warehouse Manager (CWM)
- Six Sigma Green Belt
- OSHA 30-Hour Safety Training
- forklift Certification
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How To Write Resume For Aging Department Supervisor
- Highlight your experience in implementing and managing aging systems, as well as your ability to negotiate payment plans.
- Quantify your results with specific metrics, such as the percentage reduction in overdue payments or the amount of revenue recovered.
- Demonstrate your leadership skills by describing how you have motivated and developed your team.
- Emphasize your proficiency in SAP, WMS, and other aging-related software applications.
Essential Experience Highlights for a Strong Aging Department Supervisor Resume
- Supervise a team of aging department staff, ensuring efficient and timely processing of accounts receivable.
- Implement and manage aging systems to reduce overdue payments and improve cash flow.
- Negotiate payment plans with delinquent customers to maximize revenue recovery.
- Develop and maintain aging reports, providing accurate and timely data for decision making.
- Collaborate with accounting and finance teams to ensure compliance with regulatory requirements.
- Identify and resolve bottlenecks in the aging workflow, optimizing processes and eliminating delays.
- Conduct regular performance evaluations and provide ongoing training to enhance staff capabilities.
Frequently Asked Questions (FAQ’s) For Aging Department Supervisor
What is the role of an Aging Department Supervisor?
An Aging Department Supervisor is responsible for overseeing the aging process of accounts receivable, which involves tracking overdue payments, negotiating payment plans, and working with customers to resolve disputes.
What are the key skills required for an Aging Department Supervisor?
Key skills for an Aging Department Supervisor include strong communication and negotiation skills, proficiency in accounting and financial software, and the ability to manage a team and implement process improvements.
What are the career prospects for an Aging Department Supervisor?
Aging Department Supervisors can advance to roles such as Credit Manager, Collections Manager, or even Chief Financial Officer (CFO).
What are the challenges faced by Aging Department Supervisors?
Aging Department Supervisors face challenges such as managing a large volume of accounts receivable, dealing with difficult customers, and staying up-to-date on regulatory changes.
What is the salary range for an Aging Department Supervisor?
The salary range for an Aging Department Supervisor varies depending on experience, location, and company size, but it typically ranges from $50,000 to $100,000 per year.
What are the benefits of working as an Aging Department Supervisor?
Benefits of working as an Aging Department Supervisor include job security, opportunities for advancement, and the chance to make a positive impact on a company’s financial performance.