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Kingston Arnold
Alterations Supervisor
Summary
Highly skilled and experienced Alterations Supervisor with over 5 years of experience in a fast-paced retail environment. Proficient in all aspects of garment alteration and construction, including pattern drafting, fabric analysis, and fitting. Proven ability to provide exceptional customer service and manage a team of alteration specialists. Seeking a challenging role where I can utilize my skills to enhance customer satisfaction and drive operational excellence.
Education
Bachelor’s degree in Fashion Design or related field
October 2017
Skills
- Pattern Drafting
- Fabric Analysis
- Garment Construction
- Fitting and Alterations
- Customer Service
- Time Management
Work Experience
Alterations Supervisor
- Trained and mentored new employees, fostering a positive and collaborative work environment.
- Conducted regular quality control inspections to ensure the highest standards of workmanship.
- Implemented a new scheduling system that reduced garment turnaround time by 25%.
- Collaborated with designers and buyers to ensure accuracy and consistency in garment alterations.
Alterations Supervisor
- Supervised a team of 10 alteration specialists, overseeing the alteration and repair of garments across all departments.
- Developed and implemented new alteration techniques, resulting in a 20% increase in customer satisfaction ratings.
- Established and maintained strong relationships with vendors to ensure timely delivery of materials.
- Managed the alteration budget, ensuring proper allocation of funds and minimizing waste.
Accomplishments
- Challenge Streamlined workflow by implementing a digital alteration measurement system. Action Collaborated with vendors to acquire and implement software. Result Improved efficiency by 15%, reducing order turnaround time
- Challenge Reduced garment alteration lead time. Action Conducted a process analysis and optimized workflow. Result Shortened lead time by 25%, improving customer satisfaction
- Challenge Enhanced garment alterations quality. Action Implemented a comprehensive training program for staff. Result Improved alteration accuracy by 30%, reducing customer complaints
- Challenge Reduced fabric waste. Action Introduced innovative cutting techniques and optimized pattern layouts. Result Minimized fabric consumption by 12%, promoting sustainability
- Challenge Improved customer communication. Action Implemented an online alteration status tracking system. Result Enhanced customer satisfaction by providing realtime progress updates
Awards
- Recognized as Alterations Supervisor of the Year for outstanding performance in exceeding customer satisfaction and quality standards
- Received Exceptional Service award for consistently demonstrating a commitment to providing exceptional customer experiences
- Recognized for Excellence in Garment Repair due to exceptional technical skills and ability to restore damaged garments to their original condition
- Received Innovation Award for developing a novel technique to repair highend designer garments
Certificates
- Certified Alteration Specialist (CAS)
- International Certification for Alterations (ICA)
- Tailoring and Alterations Certification (TAC)
- Patternmaking and Alterations Certification (PAC)
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How To Write Resume For Alterations Supervisor
- Highlight your technical skills in pattern drafting, fabric analysis, and garment construction.
- Showcase your customer service experience and ability to build rapport with clients.
- Emphasize your leadership and management abilities, particularly in training and motivating a team.
- Include specific examples of successful alterations or customer interactions that demonstrate your expertise.
- Tailor your resume to each job application, highlighting the skills and experience most relevant to the specific role.
Essential Experience Highlights for a Strong Alterations Supervisor Resume
- Supervise and train a team of alteration specialists, ensuring high standards of quality and customer service
- Analyze customer requests and determine the best course of action for alterations, taking into consideration fabric type, garment style, and customer preferences
- Draft patterns and make alterations to garments, ensuring proper fit and style
- Inspect garments before and after alterations, ensuring they meet the customer’s specifications
- Provide excellent customer service, building rapport and addressing any concerns or complaints promptly
- Maintain a clean and organized work area, adhering to all safety regulations
Frequently Asked Questions (FAQ’s) For Alterations Supervisor
What are the key skills required for an Alterations Supervisor?
Pattern drafting, fabric analysis, garment construction, fitting and alterations, customer service, time management, and leadership.
What are the career prospects for an Alterations Supervisor?
With experience, Alterations Supervisors can advance to roles such as Production Manager, Quality Control Manager, or even start their own alteration business.
What is the average salary for an Alterations Supervisor?
The average salary for an Alterations Supervisor in the United States is around $45,000 per year.
What are the challenges of being an Alterations Supervisor?
Working in a fast-paced environment, meeting customer demands, and managing a team can be challenging aspects of the role.
What are the rewards of being an Alterations Supervisor?
Seeing customers satisfied with their altered garments, leading a team, and contributing to the success of a retail establishment can be rewarding aspects of the job.
What advice would you give to someone interested in becoming an Alterations Supervisor?
Gain experience in garment alteration and construction, develop strong customer service skills, and pursue training in pattern drafting and fabric analysis.