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Rebecca Fisher
Air Cargo Ground Operations Supervisor
Summary
Highly skilled and experienced Air Cargo Ground Operations Supervisor with a proven track record of successfully managing teams of 50+ ground operations personnel and ensuring efficient and safe cargo handling operations. Implemented a new cargo tracking system, improving cargo visibility and reducing inventory discrepancies by 20%. Successfully coordinated with multiple stakeholders, including airlines, freight forwarders, and customs authorities, to ensure seamless cargo movements. Developed and implemented training programs to enhance the skills and knowledge of ground operations personnel. Successfully managed a budget of over $1 million, optimizing resources and ensuring efficient operations.
Expertise in air cargo handling, cargo loading and unloading, ground handling operations, dangerous goods handling, aircraft marshalling, and warehouse management. Proven ability to manage large teams effectively, improve operational efficiency, and reduce costs. Excellent communication, interpersonal, and problem-solving skills. Committed to safety and compliance.
Education
Bachelor’s in Supply Chain Management, Logistics
December 2016
Skills
- Air Cargo Handling
- Cargo Loading and Unloading
- Ground Handling Operations
- Dangerous Goods Handling
- Aircraft Marshalling
- Warehouse Management
Work Experience
Air Cargo Ground Operations Supervisor
- Developed and implemented training programs for ground operations agents, improving their skills and efficiency
- Conducted regular audits of ground operations performance, identifying areas for improvement
- Collaborated with other departments, such as sales and customer service, to ensure seamless cargo handling
- Monitored and responded to changes in regulations and industry best practices for air cargo handling
Air Cargo Ground Operations Supervisor
- Supervised a team of 20+ ground operations agents responsible for loading and unloading cargo from aircraft
- Established and implemented new safety procedures that reduced cargo handling accidents by 35%
- Optimized ground operations processes, reducing cargo processing time by 20%
- Managed a team of warehouse personnel responsible for receiving, storing, and distributing cargo
Accomplishments
- Successfully managed a team of 50+ ground operations personnel, ensuring efficient and safe cargo handling operations.
- Implemented a new cargo tracking system, improving cargo visibility and reducing inventory discrepancies by 20%.
- Successfully coordinated with multiple stakeholders, including airlines, freight forwarders, and customs authorities, to ensure seamless cargo movements.
- Developed and implemented training programs to enhance the skills and knowledge of ground operations personnel.
- Successfully managed a budget of over $1 million, optimizing resources and ensuring efficient operations.
Awards
- Received the Operational Excellence Award for implementing a new cargo handling process that reduced ground handling time by 15%.
- Recognized with the Safety Champion Award for maintaining a spotless safety record in the cargo operations area.
- Awarded the Outstanding Leadership Award for mentoring and developing junior ground operations supervisors.
- Received a Certificate of Excellence for exceptional performance in managing a major cargo handling operation during a peak season.
Certificates
- Certified Air Cargo Specialist (CACS)
- Certified Ground Handling Instructor (CGHI)
- Certified Cargo Handler
- Dangerous Goods Regulations (DGR) Training
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How To Write Resume For Air Cargo Ground Operations Supervisor
- Highlight your experience in air cargo handling, ground operations, and warehouse management.
- Showcase your ability to manage large teams and improve operational efficiency.
- Emphasize your skills in communication, interpersonal relations, and problem-solving.
- Quantify your accomplishments with specific metrics and results.
Essential Experience Highlights for a Strong Air Cargo Ground Operations Supervisor Resume
- Supervise and manage a team of ground operations personnel responsible for the safe and efficient handling of air cargo.
- Coordinate with airlines, freight forwarders, and customs authorities to ensure seamless cargo movements.
- Develop and implement training programs to enhance the skills and knowledge of ground operations personnel.
- Manage a budget and optimize resources to ensure efficient operations.
- Implement and maintain safety and compliance standards.
- Monitor and track cargo movements to ensure timely delivery.
- Troubleshoot and resolve operational issues.
Frequently Asked Questions (FAQ’s) For Air Cargo Ground Operations Supervisor
What are the key responsibilities of an Air Cargo Ground Operations Supervisor?
The key responsibilities of an Air Cargo Ground Operations Supervisor include supervising and managing a team of ground operations personnel, coordinating with airlines, freight forwarders, and customs authorities, developing and implementing training programs, managing a budget and optimizing resources, implementing and maintaining safety and compliance standards, monitoring and tracking cargo movements, and troubleshooting and resolving operational issues.
What qualifications are required to become an Air Cargo Ground Operations Supervisor?
The typical qualifications required to become an Air Cargo Ground Operations Supervisor include a Bachelor’s degree in Supply Chain Management or Logistics, as well as several years of experience in air cargo handling, ground operations, or warehouse management. Additional certifications in dangerous goods handling and aircraft marshalling may also be beneficial.
What are the career prospects for an Air Cargo Ground Operations Supervisor?
The career prospects for an Air Cargo Ground Operations Supervisor are generally positive, with opportunities for advancement to management positions within the air cargo industry. With experience and additional qualifications, Air Cargo Ground Operations Supervisors can move into roles such as Air Cargo Manager, Logistics Manager, or Operations Manager.
What is the average salary for an Air Cargo Ground Operations Supervisor?
The average salary for an Air Cargo Ground Operations Supervisor in the United States is around $65,000 per year, according to Salary.com. However, salaries can vary depending on experience, location, and employer.
What are the key skills and qualities required to be a successful Air Cargo Ground Operations Supervisor?
The key skills and qualities required to be a successful Air Cargo Ground Operations Supervisor include strong leadership and management skills, excellent communication and interpersonal skills, the ability to work effectively in a team environment, and a commitment to safety and compliance.