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Milton James
Airfreight Operations Agent
Summary
Highly accomplished Airfreight Operations Agent with 5+ years of experience in managing time-sensitive and high-value shipments. Proven ability to coordinate the transportation of goods across borders, ensuring timely and secure delivery. Expertise in air waybill processing, cargo handling, documentation preparation, and freight quoting. Strong knowledge of IATA regulations and international shipping regulations. A highly motivated and results-oriented individual with a proven track record of success in the airfreight industry.
Education
Bachelors in Supply Chain Management
February 2017
Skills
- Air Waybill Processing
- Cargo Handling
- Documentation Preparation
- Freight Quoting
- IATA Regulations Knowledge
- International Shipping Regulations
Work Experience
Airfreight Operations Agent
- Utilized industry-leading software and technologies to optimize airfreight planning, ensuring on-time delivery and cost efficiency.
- Established and implemented safety protocols for handling hazardous and perishable airfreight, ensuring compliance with regulations and minimizing risks.
- Provided exceptional customer service to clients, resolving inquiries promptly and addressing concerns effectively.
- Monitored industry trends and innovations, implementing best practices to improve operational efficiency and customer satisfaction.
Airfreight Operations Agent
- Developed automated systems to streamline airfreight booking and tracking processes, reducing data entry errors by 20%.
- Negotiated competitive airfreight rates with partner carriers, resulting in a 15% reduction in transportation costs.
- Collaborated with customs officials to ensure seamless clearance of airfreight shipments, minimizing delays and avoiding demurrage charges.
- Managed a team of agents responsible for airport operations, coordinating ground handling, loading, and unloading of airfreight.
Accomplishments
- Successfully coordinated the transportation of several timesensitive and highvalue shipments, ensuring timely and secure delivery
- Implemented a streamlined documentation process, reducing processing times by 20%
- Developed and maintained strong relationships with airlines, customs officials, and other industry partners
- Played a key role in developing and implementing new procedures to improve operational efficiency
- Negotiated favorable rates and terms with airlines and consolidators, leading to significant cost savings
Awards
- IATA Airfreight Operations Certificate with Distinction
- Recognition for exceptional customer service in resolving complex airfreight inquiries
- NVOCC (NonVessel Operating Common Carrier) Certification
- Recognition for successfully managing a high volume of airfreight shipments with minimal errors
Certificates
- IATA Dangerous Goods Regulations
- CTPAT Certification
- FIATA Diploma in Freight Forwarding
- IMDG Code Training
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How To Write Resume For Airfreight Operations Agent
Highlight your experience and skills.
Make sure to list your relevant experience and skills in your resume, especially those that are related to airfreight operations.Quantify your accomplishments.
Use numbers to quantify your accomplishments, such as the number of shipments you coordinated or the amount of money you saved through negotiations.Use keywords.
Use keywords that are relevant to airfreight operations agent jobs, such as “air waybill processing”, “cargo handling”, and “IATA regulations”.Proofread your resume carefully.
Make sure your resume is free of errors and is well-written.
Essential Experience Highlights for a Strong Airfreight Operations Agent Resume
- Coordinate the transportation of time-sensitive and high-value shipments, ensuring timely and secure delivery.
- Manage the documentation process, ensuring the accuracy and completeness of all required documents.
- Negotiate favorable rates and terms with airlines and consolidators, leading to significant cost savings.
- Develop and implement new procedures to improve operational efficiency.
- Collaborate with customs officials and other industry partners to ensure smooth and compliant shipments.
- Monitor industry trends and best practices to stay abreast of the latest developments in airfreight operations.
Frequently Asked Questions (FAQ’s) For Airfreight Operations Agent
What are the key skills and qualifications for an Airfreight Operations Agent?
The key skills and qualifications for an Airfreight Operations Agent include experience in air waybill processing, cargo handling, documentation preparation, freight quoting, IATA regulations, and international shipping regulations.
What are the job responsibilities of an Airfreight Operations Agent?
The job responsibilities of an Airfreight Operations Agent include coordinating the transportation of shipments, managing the documentation process, negotiating rates and terms with airlines and consolidators, developing and implementing new procedures, and collaborating with customs officials and other industry partners.
What are the career opportunities for an Airfreight Operations Agent?
The career opportunities for an Airfreight Operations Agent include promotions to positions such as Airfreight Operations Manager, Logistics Manager, or Supply Chain Manager.
What is the salary range of an Airfreight Operations Agent?
The salary range of an Airfreight Operations Agent can vary depending on experience, skills, and location. However, according to Glassdoor, the average salary for an Airfreight Operations Agent in the United States is around $55,000 per year.
What are the educational requirements for an Airfreight Operations Agent?
The educational requirements for an Airfreight Operations Agent typically include a bachelor’s degree in supply chain management, logistics, or a related field.
What are the certifications that are beneficial for an Airfreight Operations Agent?
There are several certifications that can be beneficial for an Airfreight Operations Agent, such as the Certified International Freight Forwarder (CIFF) certification and the Certified Airfreight Practitioner (CAF) certification.
What are the professional organizations that are relevant to Airfreight Operations Agents?
There are several professional organizations that are relevant to Airfreight Operations Agents, such as the International Air Transport Association (IATA) and the Airforwarders Association (AfA).