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Ricky Taylor
Line Service Supervisor (LSS)
Summary
Highly experienced and results-oriented Line Service Supervisor with a proven track record of success in the aviation industry. Expertise in aircraft handling, safety management, and operational efficiency. Proven ability to lead and motivate teams, improve processes, and reduce costs. Seeking a challenging role where I can leverage my skills to further contribute to the success of an aviation organization.
Education
Aviation Management
February 2016
Skills
- Aircraft Marshalling
- Aircraft Refueling
- Aircraft Deicing
- Baggage Handling
- Cargo Loading
- Customer Service
Work Experience
Line Service Supervisor (LSS)
- Coordinated with flight crews and ground operations personnel to ensure seamless passenger and luggage handling.
- Monitored weather conditions and took proactive measures to mitigate potential risks to aircraft and personnel.
- Led team in achieving a 99.5% on-time performance rate for all assigned flights.
- Developed and implemented a new baggage handling system, increasing efficiency and reducing customer complaints by 20%.
Line Service Supervisor (LSS)
- Supervised a team of 25 Line Service Technicians, ensuring safe and efficient ground handling operations.
- Developed and implemented new safety protocols for refueling and de-icing procedures, reducing incident rates by 15%.
- Managed the daily operations of a line service department, including scheduling, dispatching, and performance monitoring.
- Trained and certified new Line Service Technicians on industry best practices and safety regulations.
Accomplishments
- Developed and implemented a comprehensive line service safety program that resulted in a 25% reduction in accidents and incidents.
- Established a quality control system that improved the accuracy and efficiency of aircraft servicing by 15%.
- Increased productivity by 10% by optimizing line service operations and implementing new technologies.
- Successfully led a team of line service technicians to achieve a 95% ontime aircraft departure rate.
- Implemented a new fueling system that reduced fuel consumption by 6% and improved safety.
Awards
- Received the National Air Transportation Association (NATA) Safety First Award for implementing a new safety training program that reduced ground incidents by 30%.
- Granted the International Air Transport Association (IATA) Ground Operations Excellence Award for exceptional leadership in managing a team of line service technicians.
- Awarded the Airport Council International (ACI) Line Service Team of the Year Award for achieving outstanding operational performance and customer satisfaction.
- Honored with the Federal Aviation Administration (FAA) Line Service Leadership Award for exceptional contributions to the industry.
Certificates
- Certified Line Service Technician (CLT)
- Certified Aircraft Dispatcher (CAD)
- Certified Ground Handling Agent (CGA)
- Federal Aviation Administration (FAA) Part 121 and 135 Operations
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How To Write Resume For Line Service Supervisor (LSS)
Highlight your safety record: Emphasize your experience in developing and implementing safety programs that have resulted in a reduction in accidents and incidents.
Quantify your accomplishments: Use specific numbers and metrics to demonstrate the impact of your contributions, such as improved accuracy, increased productivity, and reduced fuel consumption.
Demonstrate your leadership skills: Showcase your ability to lead and motivate teams, resolve conflicts, and achieve operational goals.
Highlight your technical expertise: List your skills in aircraft handling, refueling, deicing, baggage handling, cargo loading, and customer service.
Proofread carefully: Ensure that your resume is free of errors in grammar, spelling, and punctuation.
Essential Experience Highlights for a Strong Line Service Supervisor (LSS) Resume
- Supervise and lead a team of line service technicians to ensure safe and efficient aircraft servicing.
- Develop and implement safety programs and procedures to minimize risks and accidents.
- Monitor aircraft servicing activities to ensure compliance with regulatory standards and company policies.
- Work closely with pilots, ground crews, and other stakeholders to coordinate aircraft movements and ensure on-time departures.
- Maintain a clean and organized work environment and ensure that all equipment is in good working order.
- Conduct regular safety audits and training sessions to ensure that all employees are up-to-date on best practices.
- Stay abreast of industry trends and new technologies to improve operational efficiency and safety.
Frequently Asked Questions (FAQ’s) For Line Service Supervisor (LSS)
What are the key responsibilities of a Line Service Supervisor?
The key responsibilities of a Line Service Supervisor include supervising and leading a team of line service technicians, developing and implementing safety programs, monitoring aircraft servicing activities, coordinating aircraft movements, and maintaining a clean and organized work environment.
What qualifications are required to become a Line Service Supervisor?
To become a Line Service Supervisor, you typically need a high school diploma or equivalent and experience in the aviation industry. Some employers may also require a degree in aviation management or a related field.
What are the career prospects for Line Service Supervisors?
Line Service Supervisors can advance to management positions, such as Airport Operations Manager or Director of Aviation. They may also move into other roles in the aviation industry, such as Safety Manager or Quality Assurance Manager.
What are the challenges of working as a Line Service Supervisor?
The challenges of working as a Line Service Supervisor include working in all types of weather conditions, dealing with tight deadlines, and ensuring the safety of employees and passengers.
What are the rewards of working as a Line Service Supervisor?
The rewards of working as a Line Service Supervisor include a sense of accomplishment from ensuring the safe and efficient operation of an airport, the opportunity to work with a team of dedicated professionals, and the chance to make a difference in the lives of travelers.
What are the key skills and qualities of a successful Line Service Supervisor?
The key skills and qualities of a successful Line Service Supervisor include leadership, communication, problem-solving, decision-making, and attention to detail.
What is the average salary for a Line Service Supervisor?
The average salary for a Line Service Supervisor in the United States is around $70,000 per year.
What are the job outlook prospects for Line Service Supervisors?
The job outlook for Line Service Supervisors is expected to grow faster than average over the next few years due to the increasing demand for air travel.