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Kimberly Morris
Jitney Driver
Summary
Highly skilled and experienced Jitney Driver with a proven track record of providing safe, efficient, and customer-focused transportation services. Expertise in Defensive Driving, CPR and First Aid, Physical Fitness, Excellent Communication, Customer Service, and Time Management. Consistently exceeded expectations by reducing operating costs through fuel-efficient driving techniques, improving customer satisfaction by providing proactive communication and assistance, navigating complex routes efficiently, ensuring passenger safety and comfort, and handling challenging passengers with professionalism and diplomacy. Committed to delivering exceptional transportation experiences that meet and exceed customer expectations.
Education
Associate Degree in Automotive Technology
March 2017
Skills
- Defensive Driving
- CPR and First Aid
- Physical Fitness
- Excellent Communication
- Customer Service
- Time Management
Work Experience
Jitney Driver
- Communicated effectively with passengers and colleagues to ensure seamless transportation experiences.
- Inspected vehicles regularly to ensure roadworthiness and adherence to maintenance schedules.
- Assisted passengers with luggage, wheelchairs, and other mobility devices.
- Navigated complex traffic conditions in urban and rural environments.
Jitney Driver
- Maintained a stellar safety record by adhering to all traffic regulations and company policies.
- Provided exceptional customer service by going above and beyond to meet passenger needs.
- Developed and implemented efficient routes to maximize passenger convenience and minimize travel time.
- Handled cash transactions accurately and processed fares efficiently.
Accomplishments
- Reduced operating costs by 10% through fuelefficient driving techniques
- Improved customer satisfaction scores by 15% through proactive communication and assistance
- Navigated complex routes efficiently, adapting to unexpected traffic conditions and maintaining schedule
- Ensured passenger safety and comfort by conducting pretrip vehicle inspections and maintaining a clean and orderly interior
- Handled challenging passengers with professionalism and diplomacy, resolving conflicts and ensuring a positive journey
Awards
- Safety Excellence Award for maintaining an unblemished driving record
- Customer Service Award for consistently exceeding passenger satisfaction ratings
- Punctuality Award for maintaining ontime performance standards
- Recognition for successfully completing advanced driver safety training
Certificates
- Commercial Drivers License (CDL)
- Passenger Transportation Endorsement (PTE)
- First Aid and CPR Certification
- Defensive Driving Certification
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Essential Experience Highlights for a Strong Jitney Driver Resume
- Operate jitneys according to established routes and schedules, ensuring timely and efficient transportation of passengers.
- Provide excellent customer service by greeting passengers, answering questions, and assisting with luggage.
- Monitor traffic conditions and adjust routes as necessary to maintain schedule and avoid delays.
- Maintain a clean and orderly vehicle interior, ensuring passenger comfort and safety.
- Conduct pre-trip vehicle inspections to ensure safe operation and address any mechanical issues.
- Handle challenging passengers with professionalism and diplomacy, resolving conflicts and ensuring a positive journey.
- Follow company policies and procedures, adhering to safety regulations and maintaining a safe driving record.
Frequently Asked Questions (FAQ’s) For Jitney Driver
What are the primary duties and responsibilities of a Jitney Driver?
Jitney Drivers are responsible for operating jitneys according to established routes and schedules, providing excellent customer service to passengers, maintaining a clean and orderly vehicle interior, conducting pre-trip vehicle inspections, handling challenging passengers with professionalism and diplomacy, and following company policies and procedures.
What are the key skills and qualifications required to be a successful Jitney Driver?
Successful Jitney Drivers typically possess strong Defensive Driving skills, CPR and First Aid certification, Physical Fitness, Excellent Communication and Customer Service abilities, Time Management skills, and a commitment to providing safe and efficient transportation services.
What are the career prospects for Jitney Drivers?
Jitney Drivers may advance their careers by gaining experience and developing their skills, potentially leading to roles such as Fleet Manager, Transportation Supervisor, or Safety Manager. Some Jitney Drivers may also choose to start their own transportation businesses.
What is the work environment like for Jitney Drivers?
Jitney Drivers typically work in a fast-paced and demanding environment, often involving long hours and irregular schedules. They may encounter challenging traffic conditions, inclement weather, and difficult passengers, requiring a high level of patience, adaptability, and professionalism.
Are there any specific regulations or certifications required to become a Jitney Driver?
Specific regulations and certifications vary depending on the jurisdiction, but typically Jitney Drivers are required to obtain a commercial driver’s license (CDL), pass a background check, and undergo training in Defensive Driving and CPR and First Aid.
What is the earning potential for Jitney Drivers?
The earning potential for Jitney Drivers can vary depending on factors such as experience, location, and company size. According to the U.S. Bureau of Labor Statistics, the median annual salary for Bus Drivers, which includes Jitney Drivers, was $49,220 in May 2021.