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Carlos Kelly
Food Service Agent
Summary
Highly motivated and experienced Food Service Agent with a proven track record of increasing customer satisfaction and reducing food waste. Proficient in food preparation, customer service, inventory management, food safety, and equipment operation. Expertise in developing and implementing innovative meal preparation techniques to enhance efficiency and ensure the delivery of high-quality meals. Proven ability to train and mentor new staff, ensuring adherence to food safety protocols and operational guidelines.
Education
Associate’s degree in Culinary Arts
December 2017
Skills
- Sanitation
- Food Preparation
- Customer Service
- Inventory Management
- Food Safety
- Equipment Operation
Work Experience
Food Service Agent
- Collaborated effectively with kitchen staff and other team members to meet operational goals.
- Processed customer orders accurately and efficiently, utilizing a point-of-sale system.
- Assisted with food preparation tasks, such as cutting, chopping, and assembling ingredients.
- Monitored food temperatures, ensuring compliance with food safety standards.
Food Service Agent
- Prepared and dispensed various food items, including salads, sandwiches, and entrees, in a fast-paced, high-volume environment.
- Operated and maintained food service equipment, such as grills, fryers, and dishwashers, ensuring their cleanliness and functionality.
- Assisted in maintaining a clean and organized work area, following strict food safety and sanitation protocols.
- Provided excellent customer service, ensuring satisfaction and addressing any inquiries or complaints.
Accomplishments
- Increased customer satisfaction ratings by 15% through proactive menu recommendations and personalized service.
- Implemented a new meal preparation technique that reduced food waste by 20% while maintaining quality.
- Trained and mentored new staff members, ensuring adherence to food safety protocols and operational guidelines.
- Developed and implemented a new food preparation system that increased efficiency and reduced turnaround time.
- Successfully implemented a new inventory management system, resulting in reduced waste and improved cost control.
Awards
- Recognized as Employee of the Quarter for exceptional customer service and food safety compliance.
- Recipient of the Food Safety Star award for consistently maintaining the highest food safety standards.
- Honored with the Exceptional Service award for resolving customer complaints effectively and promptly.
- Awarded the Teamwork Champion recognition for fostering a positive and collaborative work environment.
Certificates
- ServSafe Food Handler Certification
- National Restaurant Association ServSafe Manager Certification
- Food Allergy Awareness Certificate
- Alcohol Server Training Certification
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How To Write Resume For Food Service Agent
- Highlight your customer service skills and ability to create a positive dining experience.
- Quantify your accomplishments using specific metrics to demonstrate your impact on the business.
- Showcase your knowledge of food safety regulations and best practices.
- Emphasize your teamwork and communication skills, as well as your ability to work in a fast-paced environment.
- Highlight any additional skills or experience that make you a standout candidate, such as inventory management or food preparation training.
Essential Experience Highlights for a Strong Food Service Agent Resume
- Greet customers and take orders with a warm and friendly demeanor
- Prepare and serve food items according to established recipes and presentation standards
- Maintain a clean and organized work area, adhering to all food safety regulations
- Monitor food inventory levels and place orders for necessary supplies
- Operate kitchen equipment safely and efficiently
- Assist with food preparation and cooking tasks as needed
- Provide excellent customer service by resolving any issues promptly and courteously
Frequently Asked Questions (FAQ’s) For Food Service Agent
What are the key responsibilities of a Food Service Agent?
The key responsibilities of a Food Service Agent include greeting customers, taking orders, preparing and serving food, maintaining a clean and organized work area, monitoring food inventory levels, and providing excellent customer service.
What are the qualifications required to become a Food Service Agent?
The qualifications required to become a Food Service Agent typically include a high school diploma or equivalent, and some experience in the food service industry. Some employers may also require a food handler’s certification.
What are the career prospects for Food Service Agents?
Food Service Agents can advance their careers by becoming Food Service Supervisors, Food and Beverage Managers, or Executive Chefs. With additional education and experience, they may also move into roles in food safety, nutrition, or culinary arts.
What is the average salary for Food Service Agents?
The average salary for Food Service Agents in the United States is around $12 per hour. However, salaries can vary depending on experience, location, and employer.
What are the benefits of working as a Food Service Agent?
The benefits of working as a Food Service Agent include flexible hours, the opportunity to work in a fast-paced environment, and the chance to develop valuable customer service skills.
What are the challenges of working as a Food Service Agent?
The challenges of working as a Food Service Agent include working long hours, standing for extended periods, and dealing with difficult customers.