Top 10 Questions for Intermission Coordinator Interview

1. Describe the key responsibilities of an Intermission Coordinator.

The key responsibilities of an Intermission Coordinator are to:

• Supervise and coordinate the activities of all staff during intermission.
• Ensure that all intermission procedures are followed.
• Communicate with guests and staff to provide assistance and information.
• Maintain a safe and clean environment.
• Resolve any issues that may arise during intermission.

2. How would you manage a large number of guests during intermission?

Guest Management

• Implement a system for crowd control and flow management.
• Provide clear instructions to guests on where to go and what to do.
• Staff adequate exits and entry points to ensure smooth movement.

Safety and Security

• Monitor guest behavior and maintain order.
• Work with security personnel to address any potential risks.
• Ensure that all emergency procedures are in place and known to staff.

3. What types of issues might arise during intermission, and how would you handle them?

Common issues during intermission include:

• Lost children or guests.
• Spills or accidents.
• Medical emergencies.
• Guest complaints or conflicts.

To handle these issues, the Intermission Coordinator should:

• Remain calm and assess the situation.
• Take appropriate action to resolve the issue safely and efficiently.
• Communicate with guests and staff to minimize disruption.

4. How would you ensure that intermission procedures are followed by all staff?

To ensure that intermission procedures are followed, the Intermission Coordinator should:

• Clearly communicate the procedures to all staff.
• Provide training and support to staff.
• Regularly monitor staff performance and provide feedback.
• Hold staff accountable for following procedures.

5. How do you stay organized and efficient during intermission?

To stay organized and efficient during intermission, the Intermission Coordinator should:

• Create a checklist of tasks that need to be completed.
• Delegate tasks to staff and monitor their progress.
• Use a communication system to stay connected with staff.
• Take breaks when possible to avoid burnout.

6. What experience do you have that has prepared you for this role?

Experience that can prepare you for the role of Intermission Coordinator includes:

• Experience in a customer service role.
• Experience in event planning or management.
• Experience in a fast-paced environment.
• Experience in working with a team.

7. How would you handle a situation where a guest is disruptive or intoxicated?

• Approach the guest calmly and respectfully.
• Explain the issue to the guest and ask them to cooperate.
• If the guest does not comply, ask them to leave the venue.
• If the guest becomes aggressive, call security for assistance.

8. What is your favorite part of working as an Intermission Coordinator?

The favorite part of working as an Intermission Coordinator is the opportunity to:

• Interact with guests and make a positive impact on their experience.
• Ensure that the intermission runs smoothly and efficiently.
• Contribute to the overall success of the event.

9. What is your availability?

My availability is flexible. I am available to work evenings and weekends.

10. Do you have any questions for me?

I am very interested in this role and I appreciate you taking the time to interview me. I do have a few questions for you:

• What is the expected start date for this role?
• What are the opportunities for professional development within the organization?
• What is the company culture like?

The Intermission Coordinator plays a pivotal role in ensuring the smooth running of performances and events by managing all aspects of intermissions. Key responsibilities include:

1. Intermission Logistics Coordination

Plan, organize, and execute all aspects of intermissions, including coordinating with production crew, cast, and vendors.

• Establish clear timelines and procedures for intermission activities, including concession operations, merchandise sales, and bathroom breaks.
• Coordinate with vendors to ensure timely delivery and setup of intermission concessions and merchandise.

2. Audience Management

Manage audience movement during intermissions, ensuring a safe and enjoyable experience for all attendees.

• Direct patrons to restrooms, concessions, and merchandise areas while maintaining crowd flow and minimizing congestion.
• Monitor audience safety and address any issues or emergencies promptly.

3. Communication and Coordination

Communicate effectively with all stakeholders involved in intermission management, including crew, cast, vendors, and audience members.

• Brief production crew and cast on intermission procedures, timings, and any special requirements.
• Provide clear instructions and guidance to audience members regarding intermission activities and policies.

4. Troubleshooting and Contingency Planning

Anticipate potential issues and develop contingency plans to ensure a seamless intermission experience.

• Identify potential bottlenecks or delays and implement solutions to minimize impact on audience experience.
• Establish clear communication channels for reporting and resolving any issues during intermissions.

To ace your interview for an Intermission Coordinator position, consider these tips:

1. Research the Venue and Production

Demonstrate your knowledge of the venue and the specific production you’ll be supporting. Research the venue’s layout, capacity, and any unique features.

• Familiarize yourself with the production’s concept, cast, and any special requirements related to intermissions.
• Example: “I’ve thoroughly researched the Opera House and its seating capacity. I’m particularly impressed with the venue’s orchestra pit and the use of dynamic lighting during performances.”

2. Highlight Your Event Management Skills

Emphasize your ability to coordinate and manage events effectively. Showcase your experience in managing audience flow, coordinating with vendors, and ensuring a positive attendee experience.

• Provide specific examples of successful intermission management in previous roles.
• Example: “In my role as Intermission Assistant at the City Theater, I streamlined intermission operations by implementing a timed rotation system for concessions and merchandise sales, resulting in reduced wait times for patrons.”

3. Demonstrate Your Communication and Interpersonal Skills

Intermission Coordinators must have exceptional communication and interpersonal skills. Highlight your ability to interact effectively with a diverse range of stakeholders, including crew, cast, vendors, and audience members.

• Share experiences where you successfully resolved conflicts or addressed concerns during live events.
• Example: “I’ve developed strong communication skills through years of experience in customer service. I’m confident in my ability to handle inquiries or complaints from patrons with professionalism and empathy.”

4. Prepare for Technical Questions

Be prepared to answer questions related to intermission logistics, crowd management, and safety protocols. Review industry-standard practices and consider how you would handle specific scenarios.

• Example: “Describe the steps you would take to ensure the safe and efficient movement of patrons during an intermission in a crowded venue.”
• Example: “How would you manage a situation where a concession vendor experiences technical difficulties, leading to delays in service?”