Top 10 Questions for Dining Room Busser Interview

1. What do you understand by the term “bussing tables”?

Bussing tables involves efficiently clearing and cleaning tables after guests have finished dining. It includes removing used dishes, glasses, silverware, and any remaining food items, resetting the table with clean linens, and preparing it for new customers.

• Clearing used dishes and utensils
• Cleaning and wiping down tables
• Resetting tables with clean linens
• Removing any remaining food items

2. Describe the steps you would take to bus a table that has just been vacated by guests.

Step 1: Greet the guests and ask if they are finished

• This is a polite way to approach guests and indicate that you are ready to clear their table.
• It also gives them an opportunity to inform you if they need anything else before you begin.

Step 2: Clear the table

• Remove all used dishes, glasses, silverware, and any remaining food items.
• Use a bus tub or tray to efficiently clear multiple items at once.

Step 3: Clean and wipe down the table

• Use a clean cloth or sponge to wipe down the table surface, removing any crumbs or spills.
• If necessary, use a disinfectant cleaner to sanitize the table.

Step 4: Reset the table

• Place clean linens on the table, including a tablecloth, placemats, and napkins.
• Set new silverware, glasses, and any other necessary items for the next guests.

Step 5: Check the table

• Before leaving the table, double-check that it is clean, properly set, and ready for new customers.
• Make sure there are no remaining food items or spills on the table or floor.

3. What are the qualities of a successful Dining Room Busser?

A successful Dining Room Busser should possess various qualities such as:

• Attention to detail and cleanliness
• Physical stamina and ability to lift heavy items
• Excellent communication and interpersonal skills
• Teamwork and collaboration abilities
• Strong work ethic and willingness to learn

4. How would you handle a situation where there is a large number of tables that need to be cleared and you are short-staffed?

In a situation where there is a large number of tables that need to be cleared and I am short-staffed, I would prioritize the following steps:

• Communicate with the manager or supervisor to inform them of the situation.
• Work efficiently and quickly, focusing on clearing the most occupied tables first.
• Ask for assistance from other staff members who may be available, such as servers or bartenders.
• Stay organized and prioritize the most urgent tasks.
• Maintain a positive attitude and work as a team to address the situation.

5. How do you ensure that tables are cleaned and sanitized to meet health and safety standards?

To ensure that tables are cleaned and sanitized to meet health and safety standards, I follow the following steps:

• Use hot water and a cleaning solution approved for food contact surfaces.
• Thoroughly wipe down all surfaces of the table, including the tabletop, edges, and legs.
• Use a sanitizer approved by the health department to disinfect the table surface.
• Allow the table to air dry completely before resetting it.
• Follow any additional cleaning and sanitizing procedures established by the restaurant.

6. Describe a time when you had to deal with a difficult customer. How did you resolve the situation?

In a previous role, I encountered a difficult customer who was upset about the wait time for their food. I approached the situation by:

• Approaching the customer with empathy and understanding their frustration.
• Apologizing for the inconvenience and explaining the reason for the delay.
• Offering a complimentary appetizer or beverage to show our appreciation for their patience.
• Keeping the customer updated on the progress of their order.
• Ensuring that their food was prepared and served to their satisfaction.

7. What is your availability to work? Are you able to work weekends and holidays?

I am available to work flexible hours, including weekends and holidays. I understand that these are peak times in the restaurant industry, and I am committed to being available to support the team during these busy periods.

8. Do you have any experience working in a fast-paced environment?

Yes, I have previous experience working in a fast-paced restaurant environment. I am comfortable handling multiple tasks simultaneously and working under pressure. I am also able to prioritize my work and meet deadlines efficiently.

9. What are your strengths as a Dining Room Busser?

My strengths as a Dining Room Busser include:

• Excellent attention to detail and cleanliness
• Strong physical stamina and ability to lift heavy items
• Friendly and professional demeanor
• Teamwork and collaboration abilities
• Willingness to learn and take on additional responsibilities

10. What are your salary expectations for this position?

My salary expectations for this position are in line with the industry standard and my experience. I am open to discussing a salary range that is competitive and commensurate with my qualifications and the responsibilities of the role.

Dining Room Bussers play a crucial role in ensuring smooth operations in a restaurant or hospitality setting. Their responsibilities include:

1. Cleaning and Maintaining Dining Areas

• Clearing tables of used dishes, glassware, and utensils
• Wiping down tables, chairs, and other surfaces
• Sweeping and mopping floors
• Refilling condiments, water glasses, and napkins

2. Assisting Servers

• Carrying trays of food and beverages to and from tables
• Delivering orders to customers
• Clearing tables for new guests
• Assisting with setting up and breaking down tables

3. Maintaining Inventory

• Monitoring stock levels of napkins, condiments, and other supplies
• Replenishing supplies as needed
• Notifying managers of any shortages
• Assisting with inventory counts

4. Guest Service

• Greeting guests and assisting them to their tables
• Answering questions about the menu and specials
• Ensuring guests have a positive dining experience
• Handling complaints and resolving issues

Preparing for a Dining Room Busser interview can help you stand out and increase your chances of success. Here are some tips to help you ace the interview:

1. Research the Restaurant

• Visit the restaurant’s website or social media pages to learn about its menu, atmosphere, and values.
• Read online reviews to get a sense of the customer experience.

2. Prepare Answers to Common Interview Questions

• Why are you interested in this position?
• What are your strengths and weaknesses as a Busser?
• Tell me about a time you provided excellent customer service.
• What is your availability?
• Why should we hire you?

3. Dress Professionally

• Even though the position is entry-level, it’s important to dress appropriately for the interview.
• Consider wearing a collared shirt or blouse, dress pants, and closed-toe shoes.

4. Be Enthusiastic and Positive

• Bussers play a vital role in creating a positive dining experience for guests.
• Show your enthusiasm for the position and your willingness to go the extra mile.