Top 10 Questions for Outside Food Server Interview

1. Describe the key responsibilities of an Outside Food Server?

The key responsibilities of an Outside Food Server include:

• Taking orders from customers in a timely and accurate manner
• Serving food and beverages to customers

2. What is the proper way to carry a tray of food?

Using a Non-Slip Tray

• Place your dominant hand on the far side of the tray, with your thumb on the lip of the tray and your fingers curled underneath.
• Place your other hand on the near side of the tray, with your thumb on the lip of the tray and your fingers curled underneath.

Using a Slip-Resistant Tray

• Place your dominant hand on the far side of the tray, with your thumb on the lip of the tray and your fingers curled underneath.
• Place your other hand in the center of the tray, with your fingers spread out and your thumb tucked under.

3. How do you handle a customer who is dissatisfied with their food?

To handle a customer who is dissatisfied with their food, I would:

• Apologize for the inconvenience
• Be polite and respectful
• Try to resolve the issue quickly and efficiently
• Offer a replacement meal or a refund if necessary

4. What are the most important qualities of a good Outside Food Server?

The most important qualities of a good Outside Food Server include:

• Customer service skills
• Physical stamina
• Ability to work in a fast-paced environment
• Ability to multitask
• A positive attitude

5. What is the best way to resolve a conflict between two customers?

To resolve a conflict between two customers, I would:

• Remain calm and professional
• Listen to both sides of the story
• Try to find a solution that is fair to both parties
• If necessary, contact a manager for assistance

6. How do you deal with a customer who is intoxicated?

To deal with a customer who is intoxicated, I would:

• Be polite and respectful
• Try to calm the customer down
• Offer the customer water or food
• If the customer is being disruptive, I would ask them to leave
• If necessary, contact a manager or security for assistance

7. What is the best way to upsell a customer?

To upsell a customer, I would:

• Be friendly and approachable
• Make recommendations based on the customer’s preferences
• Offer discounts or promotions
• Be genuine and not pushy

8. What is the most challenging part of being an Outside Food Server?

The most challenging part of being an Outside Food Server is:

• Dealing with difficult customers
• Working in all types of weather conditions
• Maintaining a positive attitude
• Being on your feet for long periods of time

9. What is your favorite part of being an Outside Food Server?

My favorite part of being an Outside Food Server is:

• Making people happy
• Working with a great team
• Being outdoors
• Learning new things

10. Why do you think you are the best candidate for this job?

I believe I am the best candidate for this job because I have:

• Excellent customer service skills
• Physical stamina
• Ability to work in a fast-paced environment
• Ability to multitask
• A positive attitude

I am also a hard worker and I am always willing to go the extra mile. I am confident that I can be a valuable member of your team.

Outside food servers play a crucial role in providing excellent customer service in outdoor dining settings.

1. Serving food and beverages

The server is responsible for taking orders, serving food and beverages in a timely and courteous manner.

• Taking orders accurately
• Preparing and serving food and beverages

2. Customer Service

The server is the face of the restaurant and is responsible for providing excellent customer service.

• Greeting customers and making them feel welcome
• Answering customer questions
• Resolving customer complaints

3. Upselling and cross-selling

The server can help increase the restaurant’s sales by upselling and cross-selling.

• Suggesting appetizers, desserts, or drinks
• Promoting specials or limited-time offers

4. Maintaining a clean and organized work area

The server is responsible for maintaining a clean and organized work area.

• Clearing tables
• Cleaning and sanitizing tables and chairs
• Replenishing supplies

Preparing for an interview for an Outside Food Server position can increase your chances of success. Here are a few tips:

1. Research the company and the position

Take the time to learn about the restaurant and the specific position you are applying for. This will help you understand the company’s culture and the expectations for the role.

• Visit the restaurant’s website
• Read online reviews
• Talk to people who work at the restaurant

2. Practice your answers to common interview questions

There are a number of common interview questions that you can expect to be asked. Practice answering these questions in a clear and concise manner.

• Tell me about yourself.
• Why are you interested in this position?
• What are your strengths and weaknesses?
• How would you handle a difficult customer?

3. Dress professionally and arrive on time

First impressions matter. Dress professionally and arrive on time for your interview. This will show the interviewer that you are serious about the position.

• Wear clean and pressed clothes
• Be well-groomed
• Arrive 5-10 minutes early for your interview

4. Be enthusiastic and positive

The interviewer will be able to tell if you are excited about the position. Be enthusiastic and positive throughout the interview. This will make you more likely to stand out from other candidates.

• Smile
• Make eye contact
• Be confident