Top 10 Questions for RVDA Master Certified RV Technician (Recreational Vehicle Dealer Association Master Certified Recreational Vehicle Technician) Interview

1. Describe the process you follow when troubleshooting electrical problems in an RV?

• Gather information about the problem from the customer, including symptoms and any recent changes or modifications.
• Inspect the electrical system visually for any obvious damage or loose connections.
• Use a multimeter or other diagnostic tools to test and identify faulty components, such as fuses, circuit breakers, wiring, and appliances.
• Repair or replace the faulty components and test the system to ensure that the problem has been resolved.
• Document the repairs and provide the customer with a summary of the work performed.

2. How do you diagnose and repair roof leaks in an RV?

Inspection

• Inspect the roof for any visible damage, such as cracks, holes, or punctures.
• Check the seams and joints around the roof edges, skylights, and other penetrations for any gaps or loose sealant.
• Use a water hose to simulate rainfall and identify areas where water is entering the RV.

Repair

• Repair any cracks or holes with appropriate sealant or patching material.
• Reseal all seams and joints around the roof edges, skylights, and other penetrations.
• Apply a new layer of roof sealant over the entire roof to provide additional protection.
• Test the repairs by simulating rainfall again to ensure that the leaks have been stopped.

3. What is the proper procedure for winterizing an RV?

• Drain all water from the water heater, plumbing lines, and fixtures.
• Add RV antifreeze to the water lines and run it through the system to prevent freezing.
• Disconnect the battery and store it in a warm place.
• Clean and protect the exterior of the RV with a wax or sealant.
• Cover the RV with a breathable cover to protect it from the elements.

4. How do you inspect and maintain the chassis and suspension of an RV?

• Visually inspect the frame, suspension components, and tires for any damage or wear.
• Lubricate all moving parts, such as springs, shackles, and bearings.
• Check the alignment of the wheels and adjust as necessary.
• Inspect the brakes for any worn or damaged components and replace as needed.
• Test the suspension system by driving the RV over a variety of road conditions.

5. Explain the proper procedure for servicing the air conditioning unit in an RV.

• Clean the condenser coils and fins to remove dirt and debris.
• Check the refrigerant levels and add more if necessary.
• Inspect the electrical connections and wiring for any damage or loose connections.
• Lubricate all moving parts, such as the fan motor and compressor.
• Test the air conditioning unit to ensure that it is cooling properly.

6. How do you troubleshoot and repair LP gas appliances in an RV?

• Check the LP gas supply and make sure that the tank is full and connected properly.
• Inspect the gas lines and fittings for any leaks or damage.
• Clean the burners and pilot light to remove any debris or blockages.
• Test the appliances to ensure that they are operating safely and efficiently.
• Repair any leaks or replace any damaged components as needed.

7. Describe the different types of slide-out mechanisms in RVs and how to troubleshoot common problems.

• Electric slide-outs: Troubleshooting includes checking the electrical connections, switches, and motors, as well as the limit switches that control the movement of the slide-out.
• Hydraulic slide-outs: Troubleshooting includes checking the hydraulic fluid levels, inspecting the hydraulic lines and cylinders for leaks or damage, and testing the hydraulic pump and valves.
• Mechanical slide-outs: Troubleshooting includes checking the gears, chains, and other mechanical components for wear or damage, as well as the motors that drive the movement of the slide-out.

8. What are the safety precautions that should be followed when working with RVs?

• Always wear appropriate safety gear, including eye protection, gloves, and hearing protection.
• Disconnect the RV from electrical power and LP gas before performing any maintenance or repairs.
• Use proper lifting techniques and avoid working under the RV without proper support.
• Be aware of potential hazards, such as sharp edges, hot surfaces, and moving parts.
• Follow all manufacturer’s instructions for safe operation and maintenance.

9. What are the latest advancements in RV technology that you are familiar with?

• Advanced driver assistance systems: such as lane departure warning, adaptive cruise control, and automatic emergency braking.
• Connected RV systems: that allow owners to monitor and control their RV remotely using a smartphone or tablet.
• Solar and battery power systems: that provide off-grid capabilities and reduce reliance on fossil fuels.
• Smart home integration: that allows RV owners to control appliances and other devices in their RV using voice commands or mobile apps.

10. How do you stay up-to-date on the latest RV repair and maintenance techniques?

• Attend industry trade shows and conferences.
• Read RV industry publications and blogs.
• Participate in online forums and discussion groups.
• Complete manufacturer-recommended training programs.
• Consult with experienced RV technicians and industry experts.

RVDA Master Certified RV Technicians are highly skilled and experienced professionals who ensure the proper functioning and maintenance of recreational vehicles. Their responsibilities encompass a wide range of tasks, including:

1. Troubleshooting and Repair

Diagnose and repair complex mechanical, electrical, and plumbing systems of RVs

• Use specialized diagnostic equipment and tools to identify and resolve issues
• Perform repairs on engines, transmissions, brakes, electrical systems, and appliances

2. Maintenance and Inspection

Conduct scheduled maintenance and inspections to prevent problems and ensure optimal RV performance

• Change oil and fluids, replace filters, and check and adjust components
• Inspect tires, brakes, lights, and other safety features

3. Customer Service and Consultation

Provide excellent customer service and technical advice to RV owners

• Explain repairs and maintenance procedures clearly and thoroughly
• Recommend upgrades or modifications to enhance RV functionality

4. Industry Expertise and Certification

Maintain up-to-date knowledge of RV industry best practices and safety regulations

• Hold or pursue RVDA Master Certification, demonstrating expertise in RV systems
• Participate in professional development programs to stay abreast of industry advancements

To prepare for an interview as an RVDA Master Certified RV Technician, it is essential to showcase your technical skills, industry knowledge, and customer service orientation. Here are some tips to help you ace the interview:

1. Research the Company and Position

Thoroughly research the RV dealership and the specific job requirements. Understanding the company’s culture and the expectations of the role will demonstrate your genuine interest and preparation.

2. Highlight Your Expertise

Emphasize your RVDA Master Certification and any other relevant certifications or training you hold. Provide specific examples of complex repairs or troubleshooting challenges you have successfully resolved.

3. Demonstrate Customer Focus

Share experiences where you went above and beyond to provide excellent customer service. Explain how you communicate technical information clearly and build strong relationships with RV owners.

4. Emphasize Industry Knowledge

Discuss your understanding of RV industry trends, safety regulations, and best practices. Demonstrate your commitment to staying up-to-date on industry advancements.

5. Prepare for Technical Questions

Expect questions about your technical skills and problem-solving abilities. Be prepared to discuss common RV issues and provide detailed explanations of your troubleshooting and repair processes.

6. Ask Questions

Asking thoughtful questions at the end of the interview shows your engagement and interest in the position. Inquire about the dealership’s approach to customer service, training opportunities, or any future projects.