Top 10 Questions for Waiter and Cashier Interview

1. How do you handle a demanding customer?

• I would first try to understand the customer’s needs and wants.
• I would then try to find a solution that meets the customer’s needs and wants.
• I would be polite and professional at all times.
• I would not get defensive or argumentative.
• I would try to turn a negative situation into a positive one.

2. What would you do if you saw a co-worker stealing from the restaurant?

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• I would first try to talk to the co-worker privately.
• I would try to find out why the co-worker was stealing.
• I would try to help the co-worker find a better way to get what they need.

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• If the co-worker did not stop stealing, I would report them to the manager.
• I would not want to see a co-worker lose their job, but I would not want to see the restaurant lose money either.

3. What is your favorite part about working in a restaurant?

answer the question here in detail as simple as possible and you can start from “My favorite part about working in a restaurant is…”

• My favorite part about working in a restaurant is meeting new people
• I enjoy learning about different cultures and backgrounds.
• I also enjoy working as part of a team.
• I like to make people happy.

4. What is your least favorite part about working in a restaurant?

answer the question here in detail as simple as possible and you can start from “My least favorite part about working in a restaurant is…”

• My least favorite part about working in a restaurant is dealing with difficult customers.
• I also dislike working long hours.
• I am on my feet for most of the day.
• I sometime have to work on holidays and weekends.

5. Can you tell me about a time you provided excellent customer service?

• I was working as a waiter at a restaurant when a customer came in with a special request.
• The customer wanted a dish that was not on the menu.
• I went to the kitchen and spoke to the chef.
• The chef was able to make the dish for the customer.
• The customer was very happy and thanked me for my help.

6. Have you ever had to deal with a difficult customer? How did you handle the situation?

• Yes, I have had to deal with difficult customers in the past.
• I always try to remain calm and professional.
• I listen to the customer’s complaint and try to understand their point of view.
• I apologize for any inconvenience and try to find a solution that satisfies the customer.
• I have found that most customers are reasonable and will appreciate your effort to resolve the issue.

7. What is your experience with handling cash and making change?

• I have experience handling cash and making change from my previous job as a cashier at a retail store.
• I am able to count money quickly and accurately.
• I am also familiar with different types of currency.
• I am confident in my ability to handle cash and make change without making any mistakes.

8. What is your experience with using a cash register?

• I have experience using a cash register from my previous job as a cashier.
• I am able to operate a cash register quickly and efficiently.
• I am also familiar with different types of cash registers.
• I am confident in my ability to use a cash register without making any mistakes.

9. What are your strengths as a cashier?

• My strengths as a cashier include my accuracy, my speed, and my customer service skills.
• I am able to count money quickly and accurately.
• I am also able to operate a cash register quickly and efficiently.
• I am a friendly and outgoing person, and I enjoy helping customers.

10. What are your weaknesses as a cashier?

• My weaknesses as a cashier include my lack of experience with certain types of transactions, such as foreign currency.
• I am also not very good at handling large crowds.
• I am still learning how to deal with difficult customers.

Waiters and Cashiers are responsible for providing excellent customer service in the food and beverage industry. They work together to ensure that guests have a positive dining experience. Waiters and Cashiers must be able to work independently and as part of a team, and they must be able to handle the fast-paced environment of a restaurant.

1. Waiter Responsibilities

Greet guests and seat them promptly

• Take orders accurately
• Serve food and drinks promptly and efficiently
• Check back with guests to ensure satisfaction
• Clear plates and reset tables
• Provide excellent customer service at all times

2. Cashier Responsibilities

Greet guests and take orders

• Process payments accurately and efficiently
• Provide change and receipts
• Balance cash drawers at the end of each shift
• Provide excellent customer service at all times

Preparing for an interview can be daunting, but with the right tips, you can increase your chances of success. Here are a few tips to help you ace your next interview for a Waiter or Cashier position.

1. Research the company

Take some time to learn about the restaurant you’re applying to. This will show the interviewer that you’re interested in the position and that you’ve taken the time to learn about the company.

2. Practice your answers to common interview questions

There are a few common interview questions that you’re likely to be asked, such as “Why do you want to work here?” and “What are your strengths and weaknesses?” Take some time to practice your answers to these questions so that you can deliver them confidently and concisely.

3. Dress professionally

First impressions matter, so make sure you dress professionally for your interview. This means wearing clean, pressed clothes and shoes. You should also avoid wearing excessive jewelry or perfume.

4. Be on time

Punctuality is important, so make sure you arrive for your interview on time. This shows the interviewer that you’re respectful of their time and that you’re serious about the position.

5. Be enthusiastic

Interviewers are looking for candidates who are enthusiastic about the position and the company. Show the interviewer that you’re excited about the opportunity to work for them.