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Kenny Griffin
Auto Leasing Manager
Summary
A highly accomplished Auto Leasing Manager with over 10 years of experience in the automotive industry. Proven ability to streamline operations, develop and execute marketing campaigns, and negotiate favorable lease terms. Expertise in loan origination, credit analysis, and financial analysis. Strong leadership skills with a proven track record of managing and developing teams. Excellent communication and interpersonal skills with a deep understanding of customer service principles.
Education
Bachelor’s Degree in Finance or Business Administration
January 2016
Skills
- Auto Leasing Principles
- Loan Origination
- Credit Analysis
- Negotiation
- Financial Analysis
- Sales Management
Work Experience
Auto Leasing Manager
- Managed a team of 10 leasing consultants, providing training and guidance to ensure exceptional customer service.
- Utilized data analysis to identify trends and opportunities, leading to targeted marketing initiatives that increased lease conversions by 10%.
- Proactively resolved customer inquiries and complaints, maintaining a 95% customer retention rate.
- Collaborated with the sales team to develop and implement customized leasing solutions for highprofile clients.
Auto Leasing Manager
- Streamlined leasing operations by implementing a new customer management system, resulting in a 15% increase in customer satisfaction.
- Developed and executed a marketing campaign that targeted highvalue prospects, leading to a 20% increase in new lease agreements.
- Negotiated and secured favorable lease terms with multiple auto manufacturers, saving the company over $500,000 in annual expenses.
- Established a strong network of dealerships and referral partners, generating over 50% of all new leads.
Accomplishments
- Challenge Faced a decline in lease applications due to increased competition. Action Developed and implemented a targeted marketing campaign focusing on valueadded services and competitive lease rates. Result Increased lease applications by 15%.
- Challenge High lease delinquency rates. Action Conducted a thorough analysis of lease accounts and implemented a proactive outreach program for atrisk customers. Result Reduced lease delinquency rates by 20%.
- Challenge Inadequate lease origination system. Action Led the selection and implementation of a new lease origination system that automated processes and improved accuracy. Result Increased lease originations by 10% and reduced underwriting time by 25%.
- Challenge Lack of visibility into lease portfolio performance. Action Implemented a comprehensive reporting system that provided detailed insights into lease profitability and customer trends. Result Improved decisionmaking and enhanced lease portfolio management.
- Challenge Excessive lease approval time. Action Streamlined the lease approval process by introducing electronic document signing and online verification. Result Reduced lease approval time by 30%.
Awards
- Received the Auto Leasing Manager of the Year Award from the National Association of Auto Leasing Companies (NAALC) for outstanding performance in lease originations and customer satisfaction.
- Recognized with the Presidents Club Award for consistently exceeding sales targets and achieving exceptional lease penetration rates.
- Awarded the Employee of the Month for implementing a new lease management system that streamlined operations and improved efficiency.
Certificates
- Certified Lease Professional (CLP)
- Certified Automotive Leasing Specialist (CALS)
- Certified Credit Analyst (CCA)
- Certified Financial Manager (CFM)
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How To Write Resume For Auto Leasing Manager
- Highlight your experience in auto leasing and your understanding of the industry.
- Quantify your accomplishments using specific metrics and data.
- Showcase your negotiation skills and ability to secure favorable terms for clients.
- Emphasize your leadership and team management abilities.
- Demonstrate your commitment to providing exceptional customer service.
Essential Experience Highlights for a Strong Auto Leasing Manager Resume
- Streamline leasing operations to improve efficiency and customer satisfaction.
- Develop and execute marketing campaigns to generate leads and increase lease agreements.
- Negotiate and secure favorable lease terms with auto manufacturers.
- Establish and maintain relationships with dealerships and referral partners.
- Manage and develop a team of leasing consultants.
- Utilize data analysis to identify trends and opportunities for growth.
- Resolve customer inquiries and complaints promptly and effectively.
Frequently Asked Questions (FAQ’s) For Auto Leasing Manager
What are the key responsibilities of an Auto Leasing Manager?
The key responsibilities of an Auto Leasing Manager include streamlining operations, developing marketing campaigns, negotiating lease terms, managing a team of leasing consultants, and providing exceptional customer service.
What qualifications are required to become an Auto Leasing Manager?
Typically, a Bachelor’s Degree in Finance or Business Administration, along with several years of experience in the auto leasing industry, is required to become an Auto Leasing Manager.
What are the career prospects for an Auto Leasing Manager?
With experience, an Auto Leasing Manager can advance to roles such as Regional Sales Manager, Leasing Director, or even General Manager.
What are the challenges faced by Auto Leasing Managers?
Auto Leasing Managers may face challenges such as managing a large portfolio of leases, staying up-to-date with industry trends, and negotiating favorable terms with auto manufacturers.
What are the key skills required to be a successful Auto Leasing Manager?
Successful Auto Leasing Managers typically possess exceptional negotiation skills, financial literacy, leadership abilities, and a strong understanding of the auto leasing industry.
What is the average salary for an Auto Leasing Manager?
According to salary.com, the average salary for an Auto Leasing Manager in the United States is around $75,000 per year.
What are the benefits of working as an Auto Leasing Manager?
Benefits of working as an Auto Leasing Manager can include a competitive salary, comprehensive benefits package, and the opportunity to work in a dynamic and growing industry.