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Wilder Johnston
Automobile Damage Appraiser (Auto Damage Appraiser)
Summary
Highly experienced Automobile Damage Appraiser with a proven track record of accurately estimating damage costs, assessing repairs, and negotiating settlements with insurance companies. Expertise in vehicle inspection, mechanical knowledge, and industry-standard software. Committed to providing exceptional customer service and ensuring fair and equitable outcomes for clients.
Education
Associate’s degree in Automotive Technology or related field
November 2016
Skills
- Vehicle Inspection
- Damage Assessment
- Collision Analysis
- Repair Cost Estimation
- Total Loss Evaluation
- Mechanical Knowledge
Work Experience
Automobile Damage Appraiser (Auto Damage Appraiser)
- Performed thorough inspections to identify hidden or overlooked damage, ensuring accurate damage assessments.
- Analyzed repair methods and material costs to provide costeffective repair solutions.
- Negotiated with insurance adjusters to ensure fair and equitable settlements for clients.
- Stay abreast of industry best practices and legislative changes related to auto damage appraisal.
Automobile Damage Appraiser (Auto Damage Appraiser)
- Inspected and appraised over 1,000 vehicles annually, accurately estimating damage costs and repair timelines.
- Utilized industrystandard software (e.g., CCC, Mitchell) to generate detailed estimates, including parts, labor, and repair procedures.
- Communicated effectively with customers, insurance companies, and repair shops to facilitate claims processing and ensure customer satisfaction.
- Inspected and documented vehicle damage using digital photography and video recording for evidential purposes.
Accomplishments
- Reduced average appraisal completion time by 20%, increasing productivity and customer satisfaction
- Developed and implemented a new digital appraisal system, streamlining the process and improving accuracy
- Trained and mentored junior damage appraisers, ensuring consistency and high quality in appraisals
- Collaborated with insurance companies and body shops to ensure fair and accurate estimates
- Analyzed market trends and provided insights to assist in policy development
Awards
- Certified Automotive Damage Appraiser (CADA) by the National Association of Automobile Damage Appraisers (NAADA)
- Top 10% of Damage Appraisers in the State of California (2022)
- Outstanding Performance Award for exceptional accuracy and efficiency in appraisals
Certificates
- ASE Automotive Service Excellence
- I-CAR PRO
- Certified Automotive Parts Association (CAPA)
- National Auto Body Council (NABC) Professional Damage Appraiser
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How To Write Resume For Automobile Damage Appraiser (Auto Damage Appraiser)
- Highlight your mechanical knowledge and understanding of auto repair processes.
- Showcase your proficiency in industry-standard appraisal software and technologies.
- Emphasize your communication and negotiation skills, as they are crucial for effective customer interactions.
- Provide specific examples of your successful damage assessments and settlements to demonstrate your expertise.
- Obtain industry certifications, such as the Associate in Claims (AIC) or Certified Automotive Damage Appraiser (CADA), to enhance your credibility.
Essential Experience Highlights for a Strong Automobile Damage Appraiser (Auto Damage Appraiser) Resume
- Inspected and appraised over 1,000 vehicles annually, accurately estimating damage costs and repair timelines.
- Utilized industry-standard software (e.g., CCC, Mitchell) to generate detailed estimates, including parts, labor, and repair procedures.
- Communicated effectively with customers, insurance companies, and repair shops to facilitate claims processing and ensure customer satisfaction.
- Inspected and documented vehicle damage using digital photography and video recording for evidential purposes.
- Performed thorough inspections to identify hidden or overlooked damage, ensuring accurate damage assessments.
- Analyzed repair methods and material costs to provide cost-effective repair solutions.
- Negotiated with insurance adjusters to ensure fair and equitable settlements for clients.
Frequently Asked Questions (FAQ’s) For Automobile Damage Appraiser (Auto Damage Appraiser)
What are the essential skills required for an Automobile Damage Appraiser?
Key skills include vehicle inspection, damage assessment, collision analysis, repair cost estimation, total loss evaluation, mechanical knowledge, and proficiency in appraisal software.
What is the role of an Automobile Damage Appraiser?
An Automobile Damage Appraiser inspects damaged vehicles, assesses the extent of damage, estimates repair costs, and negotiates settlements with insurance companies to ensure fair compensation for vehicle owners.
What are the career prospects for an Automobile Damage Appraiser?
With experience and industry certifications, Automobile Damage Appraisers can advance to roles such as Senior Appraiser, Claims Adjuster, or even management positions within insurance companies or appraisal firms.
What are the educational requirements for an Automobile Damage Appraiser?
While a high school diploma may suffice for entry-level positions, most employers prefer candidates with an associate’s degree in automotive technology, mechanical engineering, or a related field.
How can I improve my chances of getting hired as an Automobile Damage Appraiser?
Obtain industry certifications, gain hands-on experience through internships or apprenticeships, and develop strong communication and negotiation skills to stand out in the job market.
What are the key qualities of a successful Automobile Damage Appraiser?
Attention to detail, strong analytical skills, mechanical knowledge, customer service orientation, and the ability to work independently and as part of a team are essential qualities for success in this field.
What are the typical working conditions for an Automobile Damage Appraiser?
Automobile Damage Appraisers typically work in office environments, but may also visit accident sites or repair shops to inspect vehicles. The job may involve physical activity, such as bending, climbing, and lifting.
Is there a demand for Automobile Damage Appraisers?
Yes, there is a growing demand for qualified Automobile Damage Appraisers due to the increasing number of vehicles on the road and the need for accurate and fair damage assessments in the insurance industry.