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Reginald Coleman
Automobile Repair Service Estimator
Summary
I am a highly skilled Automobile Repair Service Estimator with over 5 years of experience in the automotive repair industry. I have a proven track record of success in developing and implementing new estimation software systems, reducing estimation time and improving accuracy. I am also skilled in analyzing repair procedures and identifying opportunities for cost savings, resulting in a 15% reduction in parts expenses. I am confident in my ability to develop and maintain strong relationships with customers, ensuring satisfaction and repeat business.
In my previous role, I successfully developed and implemented a new estimation software system, reducing estimation time by 20% and improving accuracy. I also analyzed repair procedures and identified opportunities for cost savings, resulting in a 15% reduction in parts expenses. I developed and maintained strong relationships with customers, ensuring satisfaction and repeat business. I collaborated with technicians and parts suppliers to optimize repair processes and minimize downtime. I utilized diagnostic equipment and technical manuals to accurately diagnose and estimate repairs.
Education
Associate Degree in Automotive Repair
October 2019
Skills
- Collision Repair Estimating
- Mechanical Repair Estimating
- Parts Ordering and Inventory Management
- Customer Service
- Negotiation and Conflict Resolution
- Insurance Policy Interpretation
Work Experience
Automobile Repair Service Estimator
- Managed insurance approvals and processed claims efficiently, ensuring timely payments and seamless repair processes.
- Negotiated with vendors and suppliers to secure competitive pricing and expedite parts delivery, reducing repair costs by an average of 10%.
- Supervised a team of three junior estimators, providing guidance and training to enhance their skills and improve overall team performance.
- Developed and implemented a new estimating process that streamlined the repair authorization process, reducing paperwork and improving efficiency by 25%.
Automobile Repair Service Estimator
- Utilized Mitchell 1 and CCC estimating software to provide accurate repair cost estimates for collision repairs, exceeding customer expectations by 95%.
- Assessed vehicle damage thoroughly, identifying all necessary repairs and parts to ensure complete and cost-effective repairs.
- Communicated effectively with customers, explaining repair details and cost estimates in a clear and concise manner, resulting in a 98% customer satisfaction rate.
- Collaborated with technicians to ensure accurate parts ordering and timely repairs, minimizing downtime and maximizing customer convenience.
Accomplishments
- Successfully developed and implemented a new estimation software system, reducing estimation time by 20% and improving accuracy
- Analyzed repair procedures and identified opportunities for cost savings, resulting in a 15% reduction in parts expenses
- Developed and maintained strong relationships with customers, ensuring satisfaction and repeat business
- Collaborated with technicians and parts suppliers to optimize repair processes and minimize downtime
- Utilized diagnostic equipment and technical manuals to accurately diagnose and estimate repairs
Awards
- ASE Master Automobile Technician Certification
- ICAR Gold Class Certification
- Ford Certified Service Advisor
- GM Certified Service Estimator
Certificates
- ASE (Automotive Service Excellence) Certification
- ICAR (InterIndustry Conference on Auto Collision Repair) Gold Class Certification
- CREST (Collision Repair Estimator Society Training) Certification
- Collision Repair Estimator Master (CREM) Certification
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How To Write Resume For Automobile Repair Service Estimator
- Highlight your experience in developing and implementing new estimation software systems.
- Demonstrate your ability to analyze repair procedures and identify opportunities for cost savings.
- Emphasize your skills in developing and maintaining strong relationships with customers.
- Showcase your experience in collaborating with technicians and parts suppliers to optimize repair processes and minimize downtime.
- Highlight your proficiency in utilizing diagnostic equipment and technical manuals to accurately diagnose and estimate repairs.
Essential Experience Highlights for a Strong Automobile Repair Service Estimator Resume
- Develop and implement new estimation software systems to reduce estimation time and improve accuracy.
- Analyze repair procedures and identify opportunities for cost savings.
- Develop and maintain strong relationships with customers to ensure satisfaction and repeat business.
- Collaborate with technicians and parts suppliers to optimize repair processes and minimize downtime.
- Utilize diagnostic equipment and technical manuals to accurately diagnose and estimate repairs.
- Order parts and manage inventory to ensure the availability of necessary materials.
Frequently Asked Questions (FAQ’s) For Automobile Repair Service Estimator
What are the key skills required for an Automobile Repair Service Estimator?
The key skills required for an Automobile Repair Service Estimator include collision repair estimating, mechanical repair estimating, parts ordering and inventory management, customer service, negotiation and conflict resolution, and insurance policy interpretation.
What are the key responsibilities of an Automobile Repair Service Estimator?
The key responsibilities of an Automobile Repair Service Estimator include developing and implementing new estimation software systems, analyzing repair procedures and identifying opportunities for cost savings, developing and maintaining strong relationships with customers, collaborating with technicians and parts suppliers to optimize repair processes and minimize downtime, and utilizing diagnostic equipment and technical manuals to accurately diagnose and estimate repairs.
What are the top companies that hire Automobile Repair Service Estimators?
The top companies that hire Automobile Repair Service Estimators include Toyota, Honda, Ford, General Motors, and Chrysler.
What is the average salary for an Automobile Repair Service Estimator?
The average salary for an Automobile Repair Service Estimator is $55,000 per year.
What is the job outlook for Automobile Repair Service Estimators?
The job outlook for Automobile Repair Service Estimators is expected to grow by 6% over the next ten years.
What are the benefits of working as an Automobile Repair Service Estimator?
The benefits of working as an Automobile Repair Service Estimator include a competitive salary, a rewarding career, and the opportunity to help people.