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Leon James
Beverage Server
Summary
Beverage Server with over 5 years of experience in the hospitality industry. Proven ability to provide exceptional customer service, manage high-volume bar areas, and prepare a variety of alcoholic and nonalcoholic beverages. Strong knowledge of wine, beer, and cocktails. Excellent interpersonal and communication skills. Committed to providing guests with a memorable and enjoyable dining experience.
Education
Associate’s Degree
August 2016
Skills
- Cocktail Preparation
- Wine Service
- Beer Knowledge
- Customer Service
- Upselling
- POS System
Work Experience
Beverage Server
- Provided excellent customer service, resolving complaints and issues promptly and effectively.
- Worked effectively as part of a team, collaborating with kitchen staff to provide seamless service.
- Upsold menu items and specials, increasing revenue and customer satisfaction.
- Used POS systems efficiently, processing orders and handling payments.
Beverage Server
- Provided exceptional table service to patrons, ensuring their dining experience exceeded expectations.
- Managed a highvolume bar area, efficiently preparing and serving a variety of alcoholic and nonalcoholic beverages.
- Maintained a clean and organized work area, adhering to all safety and sanitation standards.
- Assisted with inventory management and ordering, ensuring optimal beverage availability.
Accomplishments
- Successfully implemented a new beverage menu, resulting in a 12% increase in beverage sales.
- Trained and mentored new beverage servers, ensuring consistent and excellent service standards.
- Developed and implemented a new cocktail program that garnered positive customer feedback and increased revenue.
- Effectively managed a busy bar, handling multiple orders and providing prompt and efficient service.
- Successfully resolved customer complaints and escalated issues to management, maintaining positive customer relationships.
Awards
- Recognized with the Bartender of the Month award for exceptional customer service and cocktail making skills.
- Received the Employee of the Quarter award for consistently exceeding customer expectations.
- Honored with the Top Achiever award for consistently delivering outstanding service quality.
- Recognized for Exceptional Knowledge of Wine by the Wine Spectator magazine.
Certificates
- ServSafe Manager Certification
- WSET Level 1 Award in Wines
- Certified Beer Server (CBS)
- TIPS (Alcohol Server Training)
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How To Write Resume For Beverage Server
- Highlight your skills and experience in your resume summary.
- Quantify your accomplishments whenever possible.
- Proofread your resume carefully before submitting it.
- Tailor your resume to each job you apply for.
- Network with other beverage servers and professionals in the hospitality industry.
Essential Experience Highlights for a Strong Beverage Server Resume
- Provided exceptional table service to patrons, ensuring their dining experience exceeded expectations.
- Managed a high-volume bar area, efficiently preparing and serving a variety of alcoholic and nonalcoholic beverages.
- Maintained a clean and organized work area, adhering to all safety and sanitation standards.
- Assisted with inventory management and ordering, ensuring optimal beverage availability.
- Provided excellent customer service, resolving complaints and issues promptly and effectively.
- Worked effectively as part of a team, collaborating with kitchen staff to provide seamless service.
- Upsold menu items and specials, increasing revenue and customer satisfaction.
Frequently Asked Questions (FAQ’s) For Beverage Server
What are the key skills required to be a successful Beverage Server?
The key skills required to be a successful Beverage Server include excellent customer service skills, knowledge of wine, beer, and cocktails, and the ability to work effectively in a fast-paced environment.
What is the average salary for a Beverage Server?
The average salary for a Beverage Server varies depending on location, experience, and the type of establishment. According to Salary.com, the average salary for a Beverage Server in the United States is $25,000 per year.
What are the career opportunities for Beverage Servers?
Beverage Servers can advance their careers by becoming Bartenders, Sommeliers, or Restaurant Managers. They can also open their own businesses or work as consultants in the hospitality industry.
What is the work environment like for Beverage Servers?
Beverage Servers typically work in fast-paced, high-volume environments. They must be able to handle stress and work well under pressure. They must also be able to stand for long periods of time.
How can I prepare for a career as a Beverage Server?
You can prepare for a career as a Beverage Server by completing a ServSafe Food Handler Certification, taking courses in wine, beer, and cocktails, and gaining experience in the hospitality industry.
What are the tips for writing a standout Beverage Server resume?
To write a standout Beverage Server resume, you should highlight your skills and experience, quantify your accomplishments, proofread your resume carefully, tailor your resume to each job you apply for, and network with other beverage servers and professionals in the hospitality industry.