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Edwin Green
Business Account Leader
Summary
Highly accomplished Business Account Leader with a proven track record of exceeding sales targets and building strong customer relationships. Expertise in managing complex enterprise accounts, driving revenue growth, and ensuring customer satisfaction. Demonstrated ability to develop and implement strategic account plans, negotiate complex deals, and collaborate effectively with internal and external stakeholders. Seeking a challenging role where I can leverage my skills to drive business success and contribute to organizational growth.
Key Accomplishments:
- Generated and managed pipelines generating $2.5 million in annual recurring revenue.
- Managed a portfolio of over 50 enterprise clients, driving customer satisfaction and retention.
- Developed and implemented strategic account plans, resulting in 15% increase in average contract value.
- Established and fostered relationships with key decision-makers, building trust and rapport.
- Conducted thorough needs assessments and identified opportunities for cross-selling and upselling.
- Negotiated and closed complex deals, optimizing revenue and profitability.
- Provided exceptional customer service, resolving issues promptly and efficiently.
- Collaborated with internal teams, including sales, marketing, and operations, to ensure seamless execution of account plans.
Education
Bachelor’s degree in Business Administration or a related field
October 2018
Skills
- Salesforce Administration
- Cloud Computing
- Data Analysis
- Market Research
- Business Development
- Strategic Planning
Work Experience
Business Account Leader
- Conducted thorough needs assessments and identified opportunities for crossselling and upselling.
- Negotiated and closed complex deals, optimizing revenue and profitability.
- Provided exceptional customer service, resolving issues promptly and efficiently.
- Collaborated with internal teams, including sales, marketing, and operations, to ensure seamless execution of account plans.
Business Account Leader
- Generated and managed pipelines generating $2.5 million in annual recurring revenue.
- Managed a portfolio of over 50 enterprise clients, driving customer satisfaction and retention.
- Developed and implemented strategic account plans, resulting in 15% increase in average contract value.
- Established and fostered relationships with key decisionmakers, building trust and rapport.
Accomplishments
- Developed and implemented a comprehensive sales strategy that resulted in a 20% increase in revenue
- Negotiated and closed a major contract with a key client, securing a multiyear revenue stream
- Spearheaded a crossfunctional initiative to improve customer satisfaction, reducing customer churn rate by 10%
- Developed and executed marketing campaigns that generated qualified leads, resulting in a 15% increase in sales pipeline
- Led a team to implement a new CRM system, streamlining sales processes and improving efficiency
Awards
- Presidents Club Award for exceeding sales targets by 150% consecutively for three quarters
- Top Performer Award for consistently achieving and surpassing sales targets
- Excellence in Leadership Award for mentoring and developing team members
- Salesperson of the Year Award for outstanding sales performance and customer relations
Certificates
- Certified Business Account Leader (CBAL)
- Salesforce Certified Administrator (SCA)
- Amazon Web Services (AWS) Certified Solutions Architect – Associate
- Google Cloud Certified Professional Cloud Architect
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Essential Experience Highlights for a Strong Business Account Leader Resume
- Generate and manage sales pipelines, identifying and qualifying potential clients.
- Develop and implement strategic account plans to drive revenue growth and customer retention.
- Manage a portfolio of enterprise clients, providing exceptional customer service and support.
- Conduct needs assessments and identify opportunities for cross-selling and upselling.
- Negotiate and close complex deals, optimizing revenue and profitability.
- Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless execution of account plans.
- Monitor market trends and competitive landscapes to identify growth opportunities.
Frequently Asked Questions (FAQ’s) For Business Account Leader
What are the key responsibilities of a Business Account Leader?
Business Account Leaders are responsible for generating and managing sales pipelines, developing and implementing strategic account plans, managing a portfolio of enterprise clients, conducting needs assessments, negotiating and closing complex deals, collaborating with internal teams, and monitoring market trends.
What skills are required to be a successful Business Account Leader?
Successful Business Account Leaders typically possess strong sales, negotiation, communication, and relationship-building skills. They also have a deep understanding of business principles and market trends.
What are the career prospects for Business Account Leaders?
Business Account Leaders can advance to leadership positions within sales or marketing, such as Sales Manager, Vice President of Sales, or Chief Revenue Officer.
What is the average salary for a Business Account Leader?
The average salary for a Business Account Leader in the United States is around $100,000 per year.
What are the top companies that hire Business Account Leaders?
Top companies that hire Business Account Leaders include Salesforce, Microsoft, Oracle, SAP, and IBM.
What are the educational requirements for becoming a Business Account Leader?
Most Business Account Leaders hold a bachelor’s degree in business administration or a related field.
What certifications are beneficial for Business Account Leaders?
Beneficial certifications for Business Account Leaders include the Certified Sales Professional (CSP) certification and the Customer Relationship Management (CRM) certification.