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Laura Alexander
Cashier and Waiter/Waitress
Summary
Highly motivated and experienced Cashier and Waiter/Waitress with a proven track record of providing exceptional customer service and efficiently managing cash transactions. Proficient in handling multiple tasks in a fast-paced environment, ensuring customer satisfaction and maintaining a clean and organized work area.
Education
Associate’s Degree in Business Administration
March 2015
Skills
- Cash Handling
- Customer Service
- Food and Beverage Service
- Menu Knowledge
- Order Taking
- Payment Processing
Work Experience
Cashier and Waiter/Waitress
- Balanced cash registers daily and reconciled transactions with sales reports
- Prepared and served food and beverages to customers, ensuring timely and accurate delivery
- Took customer orders, processed payments, and answered questions
- Worked effectively in a fastpaced and demanding environment
Cashier and Waiter/Waitress
- Processed over 200 transactions per shift, accurately handling cash, credit cards, and mobile payments
- Provided exceptional customer service, resolving inquiries and ensuring guest satisfaction
- Assisted with inventory management, ensuring sufficient products and supplies
- Maintained a clean and organized work area, adhering to health and safety regulations
Accomplishments
- Successfully implemented a new POS system, streamlining checkout processes and reducing customer wait times by 15%.
- Developed and implemented a training program for new cashiers, significantly improving onboarding efficiency and reducing staff turnover.
- Consistently maintained a daily drawer variance of less than 0.5%, ensuring accurate financial reconciliation.
- Upsold menu items to increase average guest check by 10%, demonstrating exceptional customer engagement skills.
- Received consistently positive guest feedback for attentiveness, accuracy, and a professional demeanor.
Awards
- Recipient of the Server of the Year award for consistently exceeding customer satisfaction benchmarks.
- Awarded Cashier of the Month multiple times for exceptional cash handling and customer service skills.
- Recognized for outstanding teamwork and efficient shift management during peak hours.
Certificates
- Food Handler’s Card
- Responsible Alcohol Service (RAMP)
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How To Write Resume For Cashier and Waiter/Waitress
- Highlight your customer service skills and ability to work effectively in a fast-paced environment.
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- Tailor your resume to each job you apply for, emphasizing the skills and experience that are most relevant to the position.
- Proofread your resume carefully before submitting it to ensure that there are no errors.
Essential Experience Highlights for a Strong Cashier and Waiter/Waitress Resume
- Processed over 200 transactions per shift, accurately handling cash, credit cards, and mobile payments.
- Provided exceptional customer service, resolving inquiries and ensuring guest satisfaction.
- Assisted with inventory management, ensuring sufficient products and supplies.
- Maintained a clean and organized work area, adhering to health and safety regulations.
- Balanced cash registers daily and reconciled transactions with sales reports.
- Prepared and served food and beverages to customers, ensuring timely and accurate delivery.
- Took customer orders, processed payments, and answered questions.
Frequently Asked Questions (FAQ’s) For Cashier and Waiter/Waitress
What are the key skills required to be a successful Cashier and Waiter/Waitress?
The key skills required for a Cashier and Waiter/Waitress include cash handling, customer service, food and beverage service, menu knowledge, order taking, and payment processing.
What are the typical responsibilities of a Cashier and Waiter/Waitress?
The typical responsibilities of a Cashier and Waiter/Waitress include processing transactions, providing customer service, assisting with inventory management, maintaining a clean work area, and balancing cash registers.
What are the qualifications required to become a Cashier and Waiter/Waitress?
The minimum qualifications required to become a Cashier and Waiter/Waitress typically include a high school diploma or equivalent and some experience in customer service or a related field.
What is the average salary for a Cashier and Waiter/Waitress?
The average salary for a Cashier and Waiter/Waitress varies depending on factors such as experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Cashiers was $24,290 in May 2021, while the median annual salary for Waiters and Waitresses was $26,980.
What are the career prospects for Cashiers and Waiters/Waitresses?
Cashiers and Waiters/Waitresses can advance their careers by gaining experience and developing their skills. They may be promoted to supervisor or manager positions or move into other roles in the hospitality industry.
What are the benefits of working as a Cashier and Waiter/Waitress?
The benefits of working as a Cashier and Waiter/Waitress include flexible hours, the opportunity to meet new people, and the chance to earn tips.