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Ashley Wilson
Certified Appliance Service Technician
Summary
Highly accomplished Certified Appliance Service Technician with a proven track record of diagnosing and repairing over 1,000 major appliances. Possess exceptional troubleshooting skills and expertise in repairing refrigerators, dishwashers, ovens, and washing machines. Committed to providing outstanding customer service and maintaining a high level of professionalism. Committed to ensuring timely and efficient repairs while adhering to all safety protocols and industry standards.
Education
Associate Degree in Appliance Repair
April 2017
Skills
- Appliance Diagnostics
- Appliance Repair
- Appliance Troubleshooting
- Customer Service
- Electrical Troubleshooting
- Mechanical Troubleshooting
Work Experience
Certified Appliance Service Technician
- Maintained detailed work orders and documentation for all repairs performed.
- Adhered to all safety protocols and industry standards during repairs.
- Troubleshooted and resolved over 200 refrigerator compressor failures.
- Successfully repaired over 150 dishwasher leaks.
Certified Appliance Service Technician
- Diagnosed and repaired over 1,000 major appliances, including refrigerators, dishwashers, ovens, and washing machines.
- Utilized advanced diagnostic tools and techniques to identify and troubleshoot complex appliance issues.
- Installed and replaced various appliance components, such as compressors, motors, and control boards.
- Provided exceptional customer service, ensuring timely and efficient repairs.
Accomplishments
- Diagnosed and resolved a complex refrigeration issue involving a faulty compressor, resulting in a 30% increase in cooler efficiency.
- Installed and maintained a commercial kitchen suite, ensuring compliance with industry standards and customer requirements.
- Developed and implemented a preventive maintenance program for a fleet of heavyduty appliances, reducing breakdowns by 40%.
- Trained and mentored junior technicians, enhancing their problemsolving abilities and technical proficiency.
- Collaborated with engineering teams to resolve product defects and improve appliance performance.
Awards
- Appliance Service Excellence Award, 2022, for outstanding customer satisfaction and repair efficiency.
- National Appliance Service Certification, 2021, for proficiency in all major appliance categories.
- Toprated Appliance Service Technician, 2020, recognized for exceptional customer service and technical expertise.
- Award for Excellence in Gas Appliance Service, 2019, acknowledging exceptional skills in troubleshooting and repairing gas appliances.
Certificates
- Refrigerant Handling Technician Certification
- Certified Appliance Service Technician Certification
- ASE Appliance Repair Certification
- Factory Authorized Appliance Repair Certification
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How To Write Resume For Certified Appliance Service Technician
- Highlight your technical skills and experience in appliance repair and diagnostics.
- Quantify your accomplishments with specific numbers and metrics to showcase your impact.
- Emphasize your customer service skills and commitment to providing excellent experiences.
- Include industry certifications and training to demonstrate your dedication to professional development.
Essential Experience Highlights for a Strong Certified Appliance Service Technician Resume
- Diagnosed and repaired a wide range of major appliances, including refrigerators, dishwashers, ovens, and washing machines.
- Utilized advanced diagnostic tools and techniques to identify and troubleshoot complex appliance issues.
- Installed and replaced various appliance components, such as compressors, motors, and control boards.
- Provided exceptional customer service, ensuring timely and efficient repairs.
- Maintained detailed work orders and documentation for all repairs performed.
- Adhered to all safety protocols and industry standards during repairs.
Frequently Asked Questions (FAQ’s) For Certified Appliance Service Technician
What is the job outlook for Certified Appliance Service Technicians?
The job outlook for Certified Appliance Service Technicians is projected to grow faster than average, as demand for these professionals increases with the increasing number of appliances in households and businesses.
What are the key skills required to be a successful Certified Appliance Service Technician?
Key skills for Certified Appliance Service Technicians include strong diagnostic and troubleshooting abilities, proficiency in electrical and mechanical repairs, excellent customer service skills, and adherence to safety protocols.
What are the typical duties and responsibilities of a Certified Appliance Service Technician?
Certified Appliance Service Technicians are responsible for diagnosing, repairing, and maintaining major appliances, providing customer service, and adhering to safety regulations.
What is the average salary for a Certified Appliance Service Technician?
The average salary for a Certified Appliance Service Technician varies depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Appliance Repairers was $49,090 in May 2021.
What are the career advancement opportunities for Certified Appliance Service Technicians?
Certified Appliance Service Technicians can advance their careers by gaining additional certifications, specializing in specific appliance types, or moving into management roles.
What is the job market like for Certified Appliance Service Technicians?
The job market for Certified Appliance Service Technicians is expected to remain strong due to the increasing demand for these professionals in both residential and commercial settings.