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Joshua Price
Circulation Worker
Summary
Highly motivated and experienced Circulation Worker with a proven track record of providing exceptional customer service and managing daily circulation operations in a busy library environment. Proficient in circulation systems, interlibrary loan procedures, and collection management principles. Strong communication and interpersonal skills, with a commitment to ensuring seamless library operations and meeting patron needs.
Education
Master of Library Science (MLS)
September 2019
Skills
- Collection Management
- Interlibrary Loan
- Customer Service
- Inventory Management
- Circulation Desk Operations
- Patron Management
Work Experience
Circulation Worker
- Managed circulation systems, including cataloging, circulation, and inventory management.
- Provided excellent customer service to patrons, resolving inquiries and assisting with research needs.
- Collaborated with other library departments to ensure efficient andseamless library operations.
- Monitored collection use and identified trends in patron demand.
Circulation Worker
- Managed daily operations of a busy circulation department, including checkin/checkout of materials, shelving of materials, and patron assistance.
- Processed and resolved interlibrary loan requests, ensuring timely and accurate fulfillment.
- Trained and supervised student assistants on circulation procedures and policies.
- Assisted with collection development and weeding, identifying materials for removal according to circulation patterns.
Accomplishments
- Processed over 500 interlibrary loan requests per week, maintaining a 99% accuracy rate.
- Developed and implemented a new circulation workflow system, reducing processing time by 15%.
- Managed daily circulation operations, including checkin/checkout, shelving, and inventory control.
- Utilized technology to streamline circulation functions, such as automated checkout and mobile app integration.
- Established and maintained positive relationships with patrons, fostering a welcoming and supportive library environment.
Awards
- Received recognition for highest circulation rate within the team, exceeding the target by 25%.
- Awarded Employee of the Quarter for consistently exceeding performance expectations in circulation management.
- Recognized by management for exceptional customer service skills and ability to resolve patron inquiries effectively.
- Received a team bonus for consistently meeting and surpassing productivity goals.
Certificates
- ALA Certified Library Paraprofessional (CLP)
- Library Circulation Services Certification
- RFID Technology Certification
- Barbara Bush Foundation for Family Literacy Volunteer Tutor Certification
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How To Write Resume For Circulation Worker
- Highlight your experience in managing daily circulation operations and providing exceptional customer service.
- Quantify your accomplishments whenever possible, using specific metrics to demonstrate your impact.
- Showcase your knowledge of circulation systems, interlibrary loan procedures, and collection management principles.
- Emphasize your strong communication and interpersonal skills, as well as your commitment to teamwork and collaboration.
Essential Experience Highlights for a Strong Circulation Worker Resume
- Managed daily operations of a busy circulation department, including checkin/checkout of materials, shelving of materials, and patron assistance.
- Processed and resolved interlibrary loan requests, ensuring timely and accurate fulfillment.
- Trained and supervised student assistants on circulation procedures and policies.
- Assisted with collection development and weeding, identifying materials for removal according to circulation patterns.
- Managed circulation systems, including cataloging, circulation, and inventory management.
- Provided excellent customer service to patrons, resolving inquiries and assisting with research needs.
- Collaborated with other library departments to ensure efficient and seamless library operations.
Frequently Asked Questions (FAQ’s) For Circulation Worker
What are the key responsibilities of a Circulation Worker?
Key responsibilities of a Circulation Worker include managing daily circulation operations, processing interlibrary loan requests, training and supervising staff, assisting with collection development, managing circulation systems, providing excellent customer service, and collaborating with other library departments.
What qualifications are required to become a Circulation Worker?
Typically, a Circulation Worker requires a high school diploma or equivalent, with some positions requiring an associate’s degree or bachelor’s degree in library science or a related field. Strong customer service skills, attention to detail, and knowledge of library operations are essential.
What is the career outlook for a Circulation Worker?
The job outlook for Circulation Workers is expected to be good over the next decade, with a projected growth rate of 4% from 2021 to 2031. This growth is attributed to the increasing demand for library services and the need for qualified staff to manage circulation operations.
What are the salary expectations for a Circulation Worker?
The salary expectations for a Circulation Worker can vary depending on experience, location, and employer. According to the U.S. Bureau of Labor Statistics, the median annual salary for Library Technicians, which includes Circulation Workers, was $30,470 in May 2022.
What are the advancement opportunities for a Circulation Worker?
Advancement opportunities for a Circulation Worker can include promotion to a supervisory role, such as Circulation Supervisor or Head of Circulation. With additional education and experience, Circulation Workers may also qualify for positions in other areas of library operations, such as reference services, collection development, or library administration.
How can I prepare for a career as a Circulation Worker?
To prepare for a career as a Circulation Worker, you can volunteer at a local library, participate in library programs and activities, and take courses in library science or related fields. You can also develop your customer service skills through work experience in retail or other public-facing roles.
What are the benefits of working as a Circulation Worker?
Benefits of working as a Circulation Worker include the opportunity to work in a dynamic and intellectually stimulating environment, contribute to the community by providing access to information, and gain valuable experience in library operations. Circulation Workers also have the opportunity to develop their customer service and communication skills, and to work with a variety of people.