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Carol Hunter
Coin Machine Collector Supervisor
Summary
Seasoned Coin Machine Collector Supervisor with 5+ years of experience in the cash handling industry. Proven ability to manage a team of collectors, optimize routes, resolve malfunctions, conduct audits, and ensure customer satisfaction. Expertise in cash handling, inventory management, problem-solving, and leadership. Seeking a challenging role where I can contribute my skills and drive operational excellence.
Key Achievements:
- Managed a team of 10 coin machine collectors, responsible for collecting over $1 million in revenue per year.
- Optimized coin machine collection routes, reducing travel time by 20% and increasing collection efficiency.
- Developed and implemented a training program for new coin machine collectors, resulting in a 15% increase in productivity.
- Collaborated with vendors to ensure coin machines were in good working order, minimizing downtime and revenue loss.
Education
Bachelor’s degree in Business Administration or a related field
February 2017
Skills
- Cash handling
- Customer service
- Inventory management
- Leadership
- Problem solving
- Route optimization
Work Experience
Coin Machine Collector Supervisor
- Identified and resolved coin machine malfunctions promptly, reducing customer complaints and maintaining customer satisfaction.
- Supervised the installation and maintenance of over 500 coin machines, ensuring compliance with industry standards.
- Conducted regular audits of coin machine collections, ensuring accuracy and preventing fraud.
- Trained and mentored junior coin machine collectors, fostering their professional development and increasing their productivity.
Coin Machine Collector Supervisor
- Managed a team of 10 coin machine collectors, responsible for collecting over $1 million in revenue per year.
- Optimized coin machine collection routes, reducing travel time by 20% and increasing collection efficiency.
- Developed and implemented a training program for new coin machine collectors, resulting in a 15% increase in productivity.
- Collaborated with vendors to ensure coin machines were in good working order, minimizing downtime and revenue loss.
Accomplishments
- Reduced coin machine downtime by 20% through proactive maintenance and timely repairs
- Improved cash collection efficiency by 15% by optimizing collection routes and implementing a mobile payment system
- Trained and mentored a team of coin machine collectors, resulting in a 10% increase in overall productivity
- Successfully managed a large fleet of coin machines, ensuring optimal performance and minimizing revenue loss
- Developed and implemented a comprehensive coin machine auditing system, reducing fraud and improving operational efficiency
Awards
- Received the National Coin Machine Collector Association Award for Outstanding Service
- Won first place in the regional Coin Machine Collection Contest
- Recognized by the company for consistently exceeding performance goals
Certificates
- Certified Coin Machine Collector
- Certified Cash Handler
- First Aid and CPR
- OSHA 30-Hour Safety Training
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How To Write Resume For Coin Machine Collector Supervisor
- Highlight your leadership and management skills: Emphasize your ability to supervise and motivate a team, as well as your experience in developing and implementing training programs.
- Quantify your accomplishments: Use specific metrics to demonstrate the impact of your work, such as increased revenue, reduced travel time, or improved productivity.
- Demonstrate your problem-solving skills: Provide examples of how you have identified and resolved coin machine malfunctions or other challenges in your previous role.
- Showcase your customer service orientation: Highlight your ability to interact effectively with clients and resolve their issues in a timely and professional manner.
- Tailor your resume to each specific job description: Carefully review the requirements of each job you apply for and tailor your resume to match the employer’s needs.
Essential Experience Highlights for a Strong Coin Machine Collector Supervisor Resume
- Supervise and manage a team of coin machine collectors
- Optimize coin machine collection routes for efficiency and profitability
- Train and develop junior coin machine collectors
- Collaborate with vendors to maintain and repair coin machines
- Conduct regular audits of coin machine collections to ensure accuracy and prevent fraud
- Troubleshoot and resolve coin machine malfunctions promptly to minimize downtime
- Provide excellent customer service to clients and resolve any issues or complaints
Frequently Asked Questions (FAQ’s) For Coin Machine Collector Supervisor
What are the primary responsibilities of a Coin Machine Collector Supervisor?
Coin Machine Collector Supervisors are responsible for managing a team of collectors, optimizing collection routes, training new collectors, collaborating with vendors, conducting audits, resolving malfunctions, and providing excellent customer service.
What qualifications are required to become a Coin Machine Collector Supervisor?
Most Coin Machine Collector Supervisors hold a Bachelor’s degree in Business Administration or a related field, along with several years of experience in the cash handling industry.
What are the key skills and abilities needed for this role?
Coin Machine Collector Supervisors should possess strong leadership, management, problem-solving, communication, and customer service skills.
What is the average salary for a Coin Machine Collector Supervisor?
According to Salary.com, the average salary for a Coin Machine Collector Supervisor in the United States is around $65,000 per year.
What is the job outlook for Coin Machine Collector Supervisors?
The job outlook for Coin Machine Collector Supervisors is expected to grow in the coming years, as the demand for cash handling services continues to increase.
What are some tips for writing a standout Coin Machine Collector Supervisor resume?
To write a standout resume, highlight your leadership and management skills, quantify your accomplishments, demonstrate your problem-solving abilities, showcase your customer service orientation, and tailor your resume to each specific job description.
What are some common interview questions for Coin Machine Collector Supervisor positions?
Common interview questions for Coin Machine Collector Supervisor positions include:
- Tell me about your experience in managing and supervising a team.
- How do you optimize collection routes for efficiency?
- What steps do you take to train and develop new coin machine collectors?
- How do you handle coin machine malfunctions?
- How do you ensure accuracy and prevent fraud in coin machine collections?