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Susan Perry
Computer Laboratory Technician
Summary
Highly skilled and experienced Computer Laboratory Technician with a proven track record of providing technical support and troubleshooting computer systems and peripherals. Expertise in network troubleshooting, hardware repair, and software installation. Possess excellent communication and customer service skills, and ability to work independently and as part of a team. Seeking a challenging role to leverage my skills and contribute to the success of an organization.
Education
Computer Science
February 2017
Skills
- Network troubleshooting
- Hardware repair
- Software installation
- Problem solving
- Communication skills
- Customer service
Work Experience
Computer Laboratory Technician
- Trained and supervised student workers in the computer laboratory.
- Created and maintained documentation for computer systems and procedures.
- Collaborated with faculty and staff to develop and deliver instructional materials.
- Managed inventory of computer equipment and supplies.
Computer Laboratory Technician
- Installed and configured computer systems, software, and peripherals according to established standards.
- Provided technical support and troubleshooting for faculty and students in a laboratory setting.
- Monitored and maintained computer systems, including hardware, software, and networks.
- Assisted with the development and implementation of laboratory policies and procedures.
Accomplishments
- Successfully diagnosed and resolved over 500 hardware and software issues within the computer laboratory, ensuring seamless operation for students and faculty.
- Established a comprehensive maintenance and repair program for laboratory equipment, reducing downtime by 30% and extending the equipments lifespan by 20%.
- Developed and implemented training programs for laboratory users, improving their technical proficiency and reducing the number of support requests by 15%.
- Successfully implemented a new inventory management system, improving asset tracking and reducing equipment loss by 10%.
- Collaborated with faculty to develop and maintain specialized software for research projects, contributing to the universitys research output.
Awards
- Recipient of the Outstanding Computer Laboratory Technician of the Year award from the National Computer Science Association.
- Recognized for exceptional troubleshooting skills and ability to resolve complex technical issues, receiving the Technical Excellence Award from the company.
- Awarded the Innovation in Computer Laboratory Management award for implementing innovative solutions that enhanced laboratory efficiency by 25%.
Certificates
- CompTIA A+
- CompTIA Network+
- Microsoft Certified Solutions Expert (MCSE)
- Cisco Certified Network Associate (CCNA)
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How To Write Resume For Computer Laboratory Technician
- Highlight your technical skills and experience in your resume.
- Demonstrate your ability to troubleshoot and resolve computer issues.
- Showcase your communication and customer service skills.
- Tailor your resume to each job you apply for.
- Proofread your resume carefully before submitting it.
Essential Experience Highlights for a Strong Computer Laboratory Technician Resume
- Installed and configured computer systems, software, and peripherals according to established standards.
- Provided technical support and troubleshooting for faculty and students in a laboratory setting.
- Monitored and maintained computer systems, including hardware, software, and networks.
- Assisted with the development and implementation of laboratory policies and procedures.
- Trained and supervised student workers in the computer laboratory.
- Created and maintained documentation for computer systems and procedures.
- Collaborated with faculty and staff to develop and deliver instructional materials.
- Managed inventory of computer equipment and supplies.
Frequently Asked Questions (FAQ’s) For Computer Laboratory Technician
What skills are required to be a Computer Laboratory Technician?
Computer Laboratory Technicians typically need to have strong technical skills in computer hardware and software, as well as excellent communication and customer service skills.
What is the job outlook for Computer Laboratory Technicians?
The job outlook for Computer Laboratory Technicians is expected to be good over the next few years, as businesses continue to rely on computers and technology.
What is the average salary for a Computer Laboratory Technician?
The average salary for a Computer Laboratory Technician is around $50,000 per year.
What are the benefits of being a Computer Laboratory Technician?
Computer Laboratory Technicians can enjoy a variety of benefits, including a competitive salary, health and dental insurance, paid time off, and opportunities for professional development.
What are the challenges of being a Computer Laboratory Technician?
Computer Laboratory Technicians can face a variety of challenges, including working with outdated equipment, dealing with difficult customers, and troubleshooting complex technical issues.
What is the career path for a Computer Laboratory Technician?
Computer Laboratory Technicians can advance their careers by becoming Network Administrators, Systems Analysts, or IT Managers.