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Jessica Thomas
Condominium Association Manager
Summary
Highly skilled and experienced Condominium Association Manager with a proven track record of success in managing all aspects of condominium operations. Proven ability to lead and motivate teams, negotiate contracts, and develop and implement effective policies and procedures. Excellent communication, interpersonal, and problem-solving skills. Committed to providing exceptional customer service and fostering a positive and harmonious living environment for residents.
Education
Bachelor’s degree in Business Administration or a related field
September 2019
Skills
- Financial Management
- Accounting Principles
- Budget Preparation
- Negotiation and Conflict Resolution
- Customer Relationship Management (CRM)
- Communication and Interpersonal Skills
Work Experience
Condominium Association Manager
- Negotiated and secured favorable contracts with vendors, reducing operating expenses by 8% and improving service quality by 15%.
- Established a strong partnership with the community board, providing regular updates and soliciting resident feedback, fostering a positive and collaborative relationship.
- Oversaw major renovation projects, including façade restoration, roofing replacement, and elevator modernization, ensuring timely completion and minimal disruption to residents.
- Implemented a comprehensive preventative maintenance program, reducing the frequency of repairs by 18% and extending the lifespan of major assets.
Condominium Association Manager
- Supervised a team of 10 maintenance technicians, ensuring timely repairs and maintenance of all common areas and individual units, resulting in a 15% increase in tenant satisfaction.
- Implemented a new accounting system that streamlined financial operations, reduced processing time by 20%, and improved accuracy by 10%.
- Developed and enforced community rules and regulations, fostering a safe and harmonious living environment, reducing complaints by 12%.
- Managed all aspects of condominium operations, including budgeting, vendor management, and insurance claims, ensuring a wellmaintained and financially stable community.
Accomplishments
- Successfully implemented a new accounting system, resulting in a 20% reduction in operating costs
- Developed and implemented a comprehensive maintenance plan, reducing maintenance backlog by 35%
- Negotiated a favorable insurance policy, saving the association 15% on annual premiums
- Successfully managed a major renovation project, completing it within budget and on time
- Established a new community outreach program, increasing resident engagement by 25%
Awards
- Recognized as Association Manager of the Year by the Community Associations Institute (CAI)
- Received the Excellence in Condominium Management award from the National Association of Home Builders (NAHB)
- Awarded the Certified Manager of Community Associations (CMCA) designation by CAI
Certificates
- Certified Association Manager (CAM)
- Certified Manager of Community Associations (CMCA)
- PCAM (Professional Community Association Manager)
- CAI (Community Associations Institute) Certifications
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How To Write Resume For Condominium Association Manager
- Highlight your experience and accomplishments in quantifiable terms, using specific metrics to demonstrate your impact.
- Showcase your leadership and management skills, emphasizing your ability to motivate and inspire teams.
- Demonstrate your knowledge of condominium finance and accounting principles, including budgeting, financial reporting, and insurance claims.
- Emphasize your commitment to customer service and fostering a positive and harmonious living environment for residents.
Essential Experience Highlights for a Strong Condominium Association Manager Resume
- Manage all aspects of condominium operations, including budgeting, financial reporting, vendor management, and insurance claims.
- Develop and enforce community rules and regulations, ensuring a safe and harmonious living environment.
- Supervise and manage a team of maintenance and security personnel, ensuring timely repairs and maintenance of all common areas and individual units.
- Negotiate and secure favorable contracts with vendors, reducing operating expenses and improving service quality.
- Foster a positive and collaborative relationship with the community board, providing regular updates and soliciting resident feedback.
- Oversee major renovation projects, ensuring timely completion and minimal disruption to residents.
- Implement comprehensive preventative maintenance programs, reducing the frequency of repairs and extending the lifespan of major assets.
Frequently Asked Questions (FAQ’s) For Condominium Association Manager
What are the key responsibilities of a Condominium Association Manager?
The key responsibilities of a Condominium Association Manager include managing all aspects of condominium operations, including budgeting, financial reporting, vendor management, and insurance claims; developing and enforcing community rules and regulations; supervising and managing a team of maintenance and security personnel; negotiating and securing favorable contracts with vendors; fostering a positive and collaborative relationship with the community board; overseeing major renovation projects; and implementing comprehensive preventative maintenance programs.
What are the educational requirements for becoming a Condominium Association Manager?
Most Condominium Association Managers have a Bachelor’s degree in Business Administration or a related field. Some states may require additional licensing or certification.
What are the key skills and qualities of a successful Condominium Association Manager?
Successful Condominium Association Managers possess excellent communication, interpersonal, and problem-solving skills. They are also highly organized and detail-oriented, with a strong understanding of condominium finance and accounting principles.
What are the career prospects for Condominium Association Managers?
Condominium Association Managers can advance to positions such as Property Manager, Regional Manager, or Director of Operations.
What are the challenges faced by Condominium Association Managers?
Condominium Association Managers face challenges such as managing a diverse group of residents with varying needs and expectations, dealing with difficult residents, and staying up-to-date with changing laws and regulations.
What are the benefits of working as a Condominium Association Manager?
Condominium Association Managers enjoy benefits such as job security, a competitive salary, and the opportunity to make a positive impact on their community.